Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 6321794
Customer reviews
Rating 4.7 out of 5 stars with 6667 reviews
(6,667 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great video quality and overall performance of the C920s Pro webcam. Many appreciate its ease of use, simple setup, and the added privacy feature. However, some users have reported issues with the focus and autofocus, while others desire a longer cable. Additionally, a few customers mentioned compatibility problems across different platforms.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Did not come with cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera... does not include lens cover...which is no biggie.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Beginner webcam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good beginner webcam for vlogging and recording live or streaming
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good camera, not as good as a Amazon blink but still good
I would recommend this to a friend Rated 3 out of 5 stars
Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality isnt perfect but it does well enough for what i need it to do. I would buy it again.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Still no support for macOS
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working with Mac. I am running a MBP with macOS Big Sur 11.6 and this camera continuously crashes while using on Zoom. Funny thing is that on some instances, it works thru a entire hour long meeting even if I am not speaking while on others, it stops in the middle of my sentence and would need to be turned on again. Extremely irritating.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're experiencing some compatibility related issues with your C920S HD Webcam. If you haven't already, please unplug and plug in the USB cord to your webcam. Then restart your computer. It's possible that all the drivers didn't download properly. Sometimes the computer doesn't start using the webcam automatically. So, you will have to edit he video/audio input/output settings on the app you're using the webcam with, in order for it to work properly. If you've done that and are still experiencing issues, you do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360025075553-Warranty-C920s-HD-PRO-WEBCAM. Hope that helps. -N from Logitech
Rated 2 out of 5 stars
Mediocre webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this webcam and may return it. Images in Zoom, Teams etc. are soft. I expected better from Logitech. And in looking online, this is not an isolated problem: there's a whole thread on the Logitech site complaining about this issue. It replaced a cheap Adesso, but honestly the Adesso has a better picture. Not impressed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello pmgrnvl, Very sorry to hear how disappointed you've been with the C920S HD Webcam. You mentioned that you went online, but did you go to Logitech's support website? Here's a link to the product support page for the C920S that will have troubleshooting FAQs, software downloads, warranty information, live technical chat support, and more:  https://support.logi.com/hc/en-us/articles/360024152634. Hope that you found this more useful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 3 out of 5 stars
Great for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this great offer for my wife since she started working from home. Great quality for the price
I would recommend this to a friendRated 2 out of 5 stars
Overpriced dated tech
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a nice new camera? You are paying way too much for this camera that was created in 2012 and has no new technology in it. The quality is downright poor. Ignore the “HD”. It can’t handle any lighting situation well, you will look pale and washed out and with a bluish tint. I regret this purchase and feel it’s only worth about 20 bucks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay camera, image control options don't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general a decent webcam, however the Logitech Control (v3.0.23) software in the unit I have cannot adjust brightness or contrast, while all other controls (AWB, focus, color) work as expected. Running on a MacBook Pro with Catalina 10.15.7. After 30 minutes on the phone with them, Logitech Support could not solve the problem. At this cost, I would have expected it to work, and Logitech Support says it should. Will likely return this webcam.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding the software to adjust the image settings. the correct software is the Logitech Capture software. Here is the link for the download: https://download01.logi.com/web/ftp/pub/techsupport/capture/Capture_2.04.8.zip. This should help resolve your issue. Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Nice Quaity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This web cam was better than i expected, nice quility
I would recommend this to a friend Rated 3 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty mediocre webcam that’s snowing it’s age. Generic Chinese webcams on Amazon offer better quality at a better price in 2021
No, I would not recommend this to a friendRated 3 out of 5 stars
Works, but isn't flattering
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only camera we could find available at the time. It isn't great, and makes you look a bit wide in the frame.
No, I would not recommend this to a friendRated 3 out of 5 stars
Webcam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall graphics on the webcam are not the best .
I would recommend this to a friendRated 3 out of 5 stars
Does not work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maybe a good product but it does not work for my destop, although I have window 10. No matter how I tried, it was blury.
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech Webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This because it gets high ratings; not sure it's deserving. Doesn't seem that much better than my laptop built-in.
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives new meaning to the word "average". Unexceptional image quality and sound capture. Works well for zoom meetings.
I would recommend this to a friendRated 2 out of 5 stars
Okay camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is pretty awful. I'm not entirely sure if there is a better option for the price, but in a pinch this does fine. Logitech Capture makes it look better, but still not good.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
- Pros mentioned:Video qualityCons mentioned:Autofocus
Rated 4 out of 5 stars
Good Webcam for Video Chatting
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Logitech C920S webcam to replace an aging 720p webcam on a desktop that was beginning to fail. It's a huge upgrade over the old camera, but not quite state of the art and not without some shortcomings. The camera is a low, wide design, about one inch tall and four inches wide. The two microphones are one either end of the camera, making for acceptable separation. The mount is rather clever, allowing the camera to be used on skinny laptops, thicker monitors with curved backs, or desks mounted. It also has a tripod mount screw. There is no physical pan or tilt adjustment. A clip on flip up privacy shield privacy shield is included. Installation was simple(Windows). Mount the camera on the top of the monitor (or laptop screen), or put it to the side. Plug it into a USB port, it auto-installs and pops up a link to download the Logitech Capture, which is control software. The Logitech Capture control panel is also simple, with adjustments for resolution, white-balancing, autofocus, various filters, etc. Buttons for video record and snapshots. The image frame is quite wide angle and can be zoomed. The video quality is excellent, as is the audio. The image is sharp all the way to the edges, the color is nicely saturated, and the color balancing is excellent. The falloff in video quality between 1080p and 720p is minimal, which is nice for video on lower bandwidth links. There is some lag between the subject and the displayed image, but it's not objectionable. There is a software pan and tilt, but only when zoomed in and only to the edges of the full image frame. As a webcam for video chatting or other fairly static presentations, this is a great choice. However, for more dynamic presentations, this webcam has some limitations. The autofocus hunts a bit when the subject is moving around the frame and it is very noticeable. Also, the lack of support for 60hz at 1080p or 720p (spec'ed at 720p, but not available in the software,) makes dynamic scenes (eg., lab experiments, music videos, etc) seem a bit jerky. Also, it's too bad that Logitech didn't choose an oversize sensor that could offer tilt and pan at full frame. Overall, a very nice webcam for chatting and conferencing, but the lack of 60hz support even at 720p and the autofocus performance make is a less desireable choice for many dynamic streaming applications.
I would recommend this to a friend Rated 2 out of 5 stars
Overrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera looks terrible compared to built in MBP cam or using iphone in zoom. Was hoping to not have to topen my laptop my laptop for meetings with external monitor but im so dark and blue it’s embarrassing. Not sure why this gets such great reviews, totally disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the awful experience with the C920S webcam. You can try installing the Logitune software and check if this helps. If the issue is persistent, we'd suggest you to contact Logi support and the team will definitely help you out.
Rated 3 out of 5 stars
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I am not sure I like the flexibility of this item
No, I would not recommend this to a friend













