Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 6321794
Customer reviews
Rating 4.7 out of 5 stars with 6667 reviews
(6,667 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great video quality and overall performance of the C920s Pro webcam. Many appreciate its ease of use, simple setup, and the added privacy feature. However, some users have reported issues with the focus and autofocus, while others desire a longer cable. Additionally, a few customers mentioned compatibility problems across different platforms.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 1 out of 5 stars
negative review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my review for this item is good. The TV I was trying to buy online over black friday gets a ZERO!! No one would help me find out if my card was still active and even then I wanted to buy something new and who cared. Not you. So thanks for NOTHING!
I would recommend this to a friendBrand response from Logitech
Posted .Hi bigzero, we're glad to see you're enjoying your C920S HD Webcam! So please give it 5 stars :) But we're also sorry to see you didn't experience the best customer service when looking for your TV. You should receive a separate email from Best Buy asking to rate your TV purchase. Continue to enjoy your C920S webcam and thank you for your feedback! -N from Logitech
Rated 3 out of 5 stars
logitech c920s pro1080 webcam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple easy to use, decent price and is very easy to setup.
I would recommend this to a friendRated 3 out of 5 stars
Decent but not great on a big monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On certain monitors unable to adjust to get good angle. End up constantly looking up.
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for zoom, not for streaming. I would recommend a Logitech 4k or a actual camera.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok webcam...didn’t like the light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webcam worked ok, but the light, when used, reflected in my glasses and was distracting.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera does get blurry and low light. Only thing I like it the shutter cover
No, I would not recommend this to a friendRated 4 out of 5 stars
Functional but Same as Before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing against my older C920, there doesn't seem to be much improvement. A little different color balance and tad better in low-light. I feel that webcams just haven't advanced as much as the cameras of even the most basic phones now.
I would recommend this to a friendRated 3 out of 5 stars
Get another tech write
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know how worked You get another tech writer
I would recommend this to a friendRated 3 out of 5 stars
Video camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept seeing an orange square over the subject. Took it back to the store.
No, I would not recommend this to a friendRated 5 out of 5 stars
Upgrade from c270
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and then we have a pc/dock that just wont work with a c270. This upgrade has worked on all those systems so far.
I would recommend this to a friendRated 2 out of 5 stars
Difficult Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the software difficult to use with my Dell XPS desktop and never got the mic to work. I probably should have returned it to Best Buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Bad Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good camera for WFH, interviews or video conferencing in general. Makes you look pretty bad and is not great in low light areas. Also if you have tan or darker skin, can really downgrade your appearance lol. Anker cameras are far better quality!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the disappointment you've experienced with the Logitech C920s Pro camera. Your feedback is important to us, and we'll use it to improve our future products. We understand that video quality is crucial for WFH and video conferencing, and we're sorry that this camera didn't meet your expectations.
Rated 2 out of 5 stars
Won't stay on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about a month. Now it doesn't stay on when in calls. very glitchy. I've tried it on multiple computers (windows and mac) turns off every few seconds on every computer I tried it on. It didn't start doing this until about a month of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Zack, I'm sorry to hear that you're having some issues with your C920s. Please feel free to contact us via our support site for assistance as well as warranty information, as it certainly sounds like something may be wrong with your Webcam. -Weston from Logitech
Rated 2 out of 5 stars
Okay camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I don’t think the quality on this camera was the best but it’s for somebody.
I would recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 3 out of 5 stars
ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure would like to know what happened to the security flap. Never did see it
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam came after 3 months of waiting and it was defective out of the box couldn’t get the camera to work , tried it on different computers and it was a no go contacted customer support no response for days , had to return it . A week later I get a response from Logitech support. Now I get to wait nothing 3 months till they are available again
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, you have to change the settings in the app you're using it with like Zoom for instance, to start using the C920 webcam instead of the default. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024326953. Hope that helps!
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Doesn’t work. Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work on multiple platforms. Tried it on both apple and windows OS with none recognizing that the camera was even there. Unfortunately because of my work schedule, I can’t return it now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some issues with your C920s. It certainly sounds like something is wrong with the camera, so if you contact us via our support site we will be able to provide you direct assistance as well as warranty information. -Weston from Logitech
- Cons mentioned:Focus
Rated 1 out of 5 stars
Dissatisfied lacks focus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The focus on it stinks - I don’t know why, but I purchased a similar version for my son and it works great - his days Zeiss lense, mine does not
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ernie, sorry to hear that you are unsatisfied with your C920S HD Webcam. We are always looking for ways to improve our products, so we appreciate your review. Have you tried adjusting the settings of the webcam from Logitech Capture (software system, free to use)? Also, you can go to your system preferences delete C920S as your camera, add back your C920S and see if that solves the problem. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Rated 3 out of 5 stars
Pain to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not the model that was listed on the box. Old soft ware. Works fine once I got it set up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of trash stopped working after a month. Best Buy refused to help me. Instead asked me to talk Logitech because there is still 1 year manufacturer warranty. But Logitech just ghosted me despite me making several attempts to get help. Please don't buy this garbage and waste your money. And if you still want to try it, definitely don't buy from Best Buy. Instead buy from Amazon because they have customer friendly policies.
I would recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!