Customer Ratings & Reviews

This camera is simple and to the point. Feels durable. Will definitely be tested in my hands. Looks good

My computer, running windows 8, will not recognize the camera. I have a $20 piece of crap webcam that will work on my PC but not this. Is it the camera or my computer? Hard to review the webcam if it won't work.

Best Buy delivered it quickly and set up was very easy. But the item was overpriced. Image quality is poor and product isn’t worth the money. Since it was too difficult to return, I kept it. This item received top rating my the New York Times, I can only imagine what lesser products are like.

Not happy with the web cam can Use some more features

Video never worked and was unable to set up with my computer. The audio worked fine but all of my troubleshooting was unsuccessful with the video issue.

Audio is terrible! It works for the spoken word, but terribly distorts musical instruments because of Logitech's "RightSound" software. Logitech used to provide an on/off switch for "RightSound" and "RightLight," but no more. These two settings are ON continuously.

Lighting is very poor and not very clear nor steady

The Logitech - C920S Pro HD Webcam is a solid solution for good-quality webcam needs. Simple plug-n-play setup, stereo sound, flexible options for positioning on monitor or tripod, and basic Camera Settings software with a good set of features all make this a great package for a good price. The added privacy shield, which enables you to block out the lens, is a small, but greatly appreciated, addition. As a Mac user, I was disappointed that the recording software offered by Logitech is only for Windows. The Camera Settings software, though, works great on my computer and I found the standard Quicktime software (included with my Mac) enabled me to record with little difficulty. The Logitech - C920S Pro HD Webcam is one of those welcome tech offerings that simply does it's job well.

This Logitech C920s Pro webcam is crazy sharp. I’m used to laptop webcams and their fuzzy resolution. This webcam’s sharpness was a very pleasant surprise The included privacy cover was a nice little addition. That being said, I had thought it was something integrated into the camera itself from the product description. It’s not. Instead, it’s a separate little plastic clip that snaps into place in front of the camera. Not a big deal, but I thought it worth noting. The camera itself has a respectable amount of heft to it. This is not some cheap, hollow plastic thing. Installation was a breeze. I plugged it in . . . the end. No software or drivers needed to install. I just plugged it into my desktop, and it immediately began working using Windows 10’s camera app. Cord length is respectable. I had no problems positioning the camera on my desk while plugging it into my computer tower on the floor. The cable had plenty of slack, and I was able to move the camera around fairly easily. The camera has a variety of different positioning options. It can sit on its own base and rest on your desk, it has a tripod mounting hole on the base if you want to attach it to a tripod, and it can rest on top of your monitor by unfolding the base. This last one didn’t work too well for me as my monitor was too thin to properly support the camera at any usable angle. I did manage to get it balanced just right once, but I thought it was a mite too precarious at that angle. I found the camera worked best for me when positioned on my desk and resting on its base. The microphone quality was excellent. The person on the other end of my web chat had no difficulty understanding me whatsoever. I was also able to use the microphone on the camera with Cortana to issue voice commands to my desktop. It should be noted that this camera is NOT Windows Hello compatible. That technology requires infrared sensors and other bells and whistles that this camera is not equipped with. All in all, I’m very impressed by this little camera. I would definitely recommend it for anyone who makes frequent video calls.

Everyone in my meetings complains about a clicking noise that stops when I stop sharing my video. I think it is the camera trying to auto-focus and the mic picks it up. People have said it sounds like a woodpecker.

The FPS on the camera is absolutely abysmal on MacOS. I'm on a 2019 16" Macbook Pro with the most recent OS and this thing is worse than cheap cameras on Amazon. The LogiCapture software does not help. Not at all worth the price on a Mac.

Camera came with no instructions, nor would it connect to my laptop. Online instructions are minimal, no mention of downloads/drivers, etc. and yet, nothing happens when connected. Returned

No idea how to take a picture of myself like I can on my iPad. I video conference sight and did get myself on the screen.

Junk. Don’t waste your money. Lousy resolution, better off spending a little more money on another brand.

I haven't thought about external webcams in a long time because 99% of the time I was on a laptop, which has a built-in webcam. Then I added an external monitor, keyboard, mouse and suddenly I found myself needing a webcam but wanting privacy. The "s" in Logitech C920s stands for shutter, so it comes with a small clip-on attachment which you can use to either slide over or flip down over the camera. One of the reasons I picked the C920s is for this. Other than that, the Logitech C920s works exactly as you would expect. Setup in seconds (auto-detected by Windows 10), worked perfectly with Lync (our office messaging tool) and no complaints from anyone about video or audio quality. Happy and does all it needs to do.

This item did not work, tried using it on multiple computers. Same error

I have good enough wifi to conduct video meetings but that wasn’t fast enough to support this camera. The lag time was about 30 seconds. I returned the camera.

Fast delivery but it looked like the box has been ran over and opened. I’m not even going to hook it up. Going to carry it back and swap it out. Looks like it should have been shipped in a box and not an envelope.

This camera can only be used in Administrative Mode on a PC. Since I personally prefer to be in that mode as little as possible, it's useless to me. I wish I had known this about it before I had purchased it, but lesson learned.

Literally the exact day after it was no longer returnable it just doesn't work. Everywhere that I try putting on my webcam just doesn't show anything even though the blue lights are on.