Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 6321794
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the excellent video quality, ease of use, and reliable overall performance of the C920s Pro webcam. Many appreciate the included privacy feature. While some users mention challenges with autofocus and cable length, the positive feedback on image quality and ease of setup significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Faulty/defects
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned 2 of these - both go bad/stop working within a year. Would not recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the awful experience with the C920S Pro webcam. You can try installing the Logitune software and check if this helps. If the issue is persistent, we'd suggest you to contact Logi support and the team will definitely help you out.
Not !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality it sucks should have returned it but forgot
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you're not impressed with the video quality of your Logitech C920s webcam. We appreciate your feedback and apologize for any inconvenience.
Not a replacement for the camera in your pocket
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and use your phone. In all seriousness, for what this provides and the tweaks you would need. Just buying a phone with a good camera video will serve you better.
No, I would not recommend this to a friendDone after 4 months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in October, by February it's not working. The color is all off - glowing red now won't cut it for my business
No, I would not recommend this to a friendDon't Waste Your Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother wasting your money if you use Windows 10. There are no compatible software versions for this webcam and now I can't return it because I waited too long to try and use it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi CamofDash, thank you for your feedback! The C920s is compatible with Windows® 7 or later, macOS® 10.10 or later 10.10 or later, Chrome OS™, USB - A port, and works with popular calling platforms. Try using Logitech Capture: https://support.logi.com/hc/en-us/articles/360025141614 - For additional support, please refer to: https://support.logi.com/hc/en-us/articles/360024326953 - Will, Logitech.
Not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Did not let me use it on my pc very disappointing
No, I would not recommend this to a friendBrand response from Logitech
Posted .Unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Privacy feature, Video quality
Awesome - Give it 6 stars not five ******
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After an extensive testing period, I can tell you this is a perfect webcam for Whatever your needs are. I began by plugging this camera into an older laptop I have still operating on Windows 7. The plug and play aspect automatically download the Logitech webcam app for my PC and I was up and running or should I say streaming, shortly there following. There are several options and features for anyone from the amateur vlogger all the way to seasoned YouTube, that make getting up and going quick and simple. On such an older computer, my quality was stiffened and fragmented but at no time was it of poor image quality per the option selected at the time (1080 looked great and even 480 were of decent resolution). On a new high-end gaming PC it was even easier with minimal operating struggles. I used this product with my XBOX by plugging it right into the side USB (Logitech Web Pro is a formatted and compatible cam) and was Live Streaming my game play in beautiful quality (probably because I was in the display box :^) with again just few seconds. The after effect is now wanting to purchase software that will only further enhance my Streaming abilities; with all the bells and whistles available. The camera is sleek and stylish with blue leds side lights to let you know it is working / on. I have had as much fun seeing what all it is compatible with (yes my 4k TV will double as a Skype monitor). In short, if you need or want a web cam THIS IS THE ONE (imo).
I would recommend this to a friend - Pros mentioned:Overall performance, Setup, Video quality
Great Image and Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this is my first Webcam that is not built into my computer. It was SUPER easy to install. I plugged it into an open USB port on my computer and that was it. It connected immediately. The picture is fantastic. The sounds is superb too for a webcam. I use this primarily for video trainings that I conduct. The only downside that kept me from given 5 stars was the privacy shutter. I appreciate that there is one included. But it just sits on the camera very loosely. If the monitor gets shifted or the camera gets moved or bumped the shutter will move. I am surprised it doesn't fit more securely. The base for the camera is also very well thought out. It adjust easily to accommodate just about any monitor size. I feel it is gripping the monitor very well. I can even set it up under my monitor and gain a little height just from adjusting the stand. It also has a place where it can be secured to a camera mount (trip pod for example). Overall super impressed.
I would recommend this to a friend Don’t buy this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I thought I’d like it. The worker gave it such great hype, but once I got home and set it up the camera quality was terrible! Seriously worse than a laptop webcam. 0/10 recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that the video quality on your C920S was sub par. I would recommend downloading our Logitech Capture software, which should allow you to fully customize the quality of your webcam and allow you to manually tweak things like focus, pan, etc. I apologize for any inconvenience this may have caused you.
worked once
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry it does not work. I installed it and worked for the first time. The next time I used it, it is no longer working any more.
No, I would not recommend this to a friendBad Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked. I'm not a techno-geek but I think I know how to plug in a USB drive device. This thing doesn't work from the start of delivery.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Deewing57,
I am sorry that your new Logitech webcam is not working as you expected. You must go to your device's settings and set the Logitech webcam as default. Logitech appreciates your product review. - Leo from Logitech
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clip does not work. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! Incase if you need additional help, kindly please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
JUNK KEEP LOOKING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zoom never work, believe the other reviews keep looking. The zoom never work out the box. This old tech poor quality and overpriced. You get what you pay for, just not here. Pay a little more get what works.
No, I would not recommend this to a friendPiece of garbage webcam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 12 hours, desktop wouldn’t recognize it, then my laptop wouldn’t. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Daniel, we're sorry to see you're having some compatibility related issues with your C920S HD Webcam. If you haven't already, please unplug and plug in the USB cord to your webcam. Then restart your computer. It's possible that all the drivers didn't download properly. If you've done that and are still experiencing issues, you do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024923834-Warranty-HD-Pro-Webcam-C920. Hope that helps. -N from Logitech
Logitech has gone down hill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Logitech had a good reputation.I just wish I returned it before it was too late as it was expensive
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience with us. Is there a specific issue with the C920S that you had purchased? The C920 line is the best selling webcam in the world, so there are a lot of people that love it. Please visit our support site for troubleshooting and FAQ: support.logi.com
-Charlton at Logitech
Gir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it is fine, but did not help with my voice breaking up on zoom. Got a headset and took it off and went back to camera from my new HP!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about your disappointment with the C920S HD Webcam and your voice breaking up on Zoom. There could be several reasons why you're experiencing microphone issues. To troubleshoot your webcam microphone, do the following: verify that you can hear sound through your speakers, test the microphone in Windows Sound Recorder, make sure the microphone is selected in your Zoom settings, and determinen if the microphone drivers are loaded properly in Window Device Manager. Here's a link to the product support page for the C920S that will further illustrate how to troubleshoot your microphone issue along with other troubleshooting FAQs, software downloads, and more: https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
- Pros mentioned:Overall performance, Setup
Big Improvement over your Laptop Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Logitech was as easy and hassle-free on installation as any webcam I have ever used. No software is provided in the box, and the instructions do not point toward a website to download any software. I plugged in the AC adapter, and connected the USB cable from the camera. Windows 10 detected the camera and installed the proper drivers, and i was up and running. When I checked the Logitech website, software was in fact available, and I downloaded and installed it. This software allowed further manipulation of the field of view than did the Windows 10 camera app. Resolution is 1080p with a frame rate of 30fps.The picture is snappy with good color and contrast. I thought it to be a big improvement over the picture offered in my laptop camera. It worked just great in Skype, and the price is right.
I would recommend this to a friend - Pros mentioned:Privacy feature, Setup, Video quality
Small Webcam with Great Efficiency
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech - Pro HD Webcam C920s is a good webcam for use on the Xbox One X. It supports Full HD 1080p at 30fps, which is more than enough to use on the Xbox gaming system. Setup was easy and smooth, with no hassles. Took about 5 mins out of the box to set up, connected to a usb port, adjusted position, distance and zooming level. The HD quality is great for the price point. It includes a privacy cover in case you don’t want an open webcam on your system. The only thing that it didn’t come with was the tripod, which would be a good addition to the bundle. Great option for those that don’t want to spend a bundle on a good webcam.
I would recommend this to a friend Arriverd 2 days late
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly FedExs fault for not delivering it on time product is good though would recommend
I would recommend this to a friendWebcam stopped working after two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in December 2020. Officially stopped working today 6/30/2022. Super bummed. Quality was fuzzy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bestbuybb22,
I am sorry that the C920s webcam stopped working after two years. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech