Customer Ratings & Reviews
- Model:
- 920-007894
- |
- SKU:
- 4638601
Customer reviews
Rating 4.5 out of 5 stars with 1475 reviews
(1,475 customer reviews)to a friend
Customers are saying
Customers admire the CREATE Keyboard Case for Apple® iPad® Pro 12.9" for its high-quality keyboard, excellent protection, and user-friendly design. However, some find the case to be heavy and bulky, impacting portability. A few customers also noted that the price point might be considered high by some. While the viewing angles are functional, some users expressed a desire for greater adjustability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Functions as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionally this case/keyboard combo works very well. The power button is significantly easier to depress as compared the volume keys. The majority of this issue is fixed when the ipad is properly situated within the case. Once I noted and corrected the gap between the case and the ipad, the volume keys worked, suchthat I was able to depress the button with a pinching action (thumb on the ipad edge for stabilization & pointer finger on the volume button). The keys of the actual keyboard work very well. I particularly enjoy the tactile feedback. It also sits rather comfortably in my lap as I type. I have no concerns about the stability of the ipad within the case. My major issue is with the asthetics. I don't find it very pleasing to the eye. I feel the color options are also rather limited, but that is expected considering how new these items are.
I would recommend this to a friend Rated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case does not keep the tablet secure. I was unable to use the keyboard due to the case being defective.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Magic keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so cool that the keyboard doesn't need to charge. As long as your iPad Pro have a battery and your keyboard good to use any time. I love it
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great or worth the money it doesn’t hold up at all in my 2nd month or owning it the keybroad doesn’t work anymore.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Who designs Logitech cases?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.- It wobbles while closed, scratching iPad screen - it slow-connects - no place for pencil
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friend- Pros mentioned:Keyboard qualityCons mentioned:Weight
Rated 4 out of 5 stars
Quality Case - but heavy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality case, but with the already somewhat heavy iPad Pro, once you add this case, it's quite heavy to carry around. Starts to eliminate the convenience factor of having a tablet. I returned both the case and the iPad Pro as I found myself choosing to carry/use my MacBook Pro instead.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friend - Pros mentioned:Keyboard quality, ProtectionCons mentioned:Weight
Rated 2 out of 5 stars
Too Heavy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice case and provides ample protection and the keyboard works really well, but I found it overall too heavy. When combined with the iPad Pro it makes your iPad very bulky and heavy to carry. Although it is nice to have complete protection for the iPad, I think I'd rather have a lighter design than a bulky product. It defeats the purpose of the slim design. It works as designed, it's just not for me. I'm returning it.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Dear User,
Thank you for your feedback on the Logi CREATE.
Though we understand that you have concern about the weight and size, we’d love to provide some background on the overall design. Because this product was designed to provide front and back protection, and can be used as a laptop replacement, weight and size is a natural result. Aspects that contribute to the size, include:
- Its scissor keys. The keys used require additional material, but are also the best keyboard technology available today and provide the best typing experience possible.The keyboard’s backlighting, also slightly adds to the case’s weight.
- Its durable materials also help to protect the front and back of your iPad Pro from everyday handling, bumps and scratches.
// We hope that you find the Logi CREATE Keyboard Case delivers on its promise of productivity, helping you get more done with your iPad Pro.
Best regards,
The Logi CREATE Team
- Pros mentioned:Keyboard qualityCons mentioned:Weight
Rated 3 out of 5 stars
Great keyboard but poorly designed and breaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great keyboard as far as the size and feel of the keys are concerned. Backlighting is also a welcome addition. It is heavy and makes the iPad Pro the I size of a MacBoook Pro. Also, if you plan on removing the iPad from the case, it will last only a few months. The frame cracks and pieces of plastic fall off of it. It is an EXTREMELY poor design from that perspective. Plan on getting a warranty if you buy this keyboard since I can almost guarantee you that it will not last.
No, I would not recommend this to a friend Rated 1 out of 5 stars
unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unsatisfied with this product because it didn't add any protection surounding the perimater of the iPad Pro
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality, Protection
Rated 5 out of 5 stars
best combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this keyboard case good protection and backlit keyboard is awsome.
I would recommend this to a friend Rated 1 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this because Best Buy sold my ipad to someone else. Very Sad
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It break easly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a disable friend and it did not last that long.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. Material I disliked returned:(
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friend- Pros mentioned:Keyboard qualityCons mentioned:Weight
Rated 4 out of 5 stars
Almost perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have just received this case and opened to find a very high quality, durable case. This was a pleasant surprise. It took no time to attach it to my iPad and begin typing. Likewise, it took no time to find a couple of flaws. The minor one--it is quite heavy. I haven't tried out other keyboard cases so I wasn't sure if this just came with the territory, so to speak. The major flaw is its lack of a trackpad. I found myself reaching for one multiple times while typing. Overall though, I am quite impressed and will most likely keep the case and just get used to its small "flaws".
I would recommend this to a friend - Cons mentioned:Weight
Rated 2 out of 5 stars
Nice but flawed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent a few days trying to really like this keyboard case but it seems one thing after another keeps preventing that. First, it was the heft that it added to a sleek iPad Pro that took it over 3# but I accepted the trade off for the function and got a little used to it. Then, the fact that when using it in reading mode, the exposed edge of the iPad is scraping against the metal of the wrist rest just illustrated the lack of thought put into using the device like this. The worst though was I noticed this morning that due to the side mounts that hold the iPad in place, there is so much pressure that my iPad is actually bowing up in the middle! Yes.... BENDING my iPad in the center due to so much stress from this mount. Incidentally, I also bought the Create without the keyboard to use as a match for times when I wanted to travel lighter and didn't need a keyboard and it has the same bend problem. It looks like both of these are going back and I'm just going to pay up and get the Apple cover. For this amount of money, the product should be engineered to fit properly and not potentially damage your device. The Apple keyboard might not have backlighting and a few function keys but I'd rather know that the product comes from the same designers that created the iPad in the first place so they should know the best way to accessorize their creation.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Dear Terry, Thank you for your feedback on our Logi CREATE.
While the case indeed feels tight, it is still safe to insert your iPad into the case. The case has been rigorously tested in Logitech labs and has also passed comprehensive testing by Apple.
The case was specifically designed to tightly grip the iPad Pro to ensure that it is secure whenever it is in the case.
To insert the iPad Pro into your CREATE case, click the top left corner of the iPad pro into the top left corner of the CREATE case. Now, move to the right corner - push on the iPad frame, under the force the plastic on the holder will open up and your iPad will snap in.
Best regards,
The Logi CREATE Team
- Cons mentioned:Viewing angle, Weight
Rated 2 out of 5 stars
Better than the apple keyboard, worse than Zagg.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've now had 3x different models of keyboard-cases for my iPad Pro. The Apple keyboard, this one, and the Zagg. The only area this one has over the Zagg slimbook is weight. The Zagg is a heavier item (basically turns the ipad into the same weight as a light laptop.) The logi is much more flimsy, has the single viewing angle, and have to pop the ipad out of the shell to use it just as a pad. The Logi is also much more unstable on a softer surface (like your lap) since the back support will tilt the pad backwards farther. Unless keeping it light weight is very important to you, I recommend the Zagg slimbook option.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
No, I would not recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Love this case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is amazing! I love it! I was worried it would be bulky and heavy but it is lightweight and compact. Perfect for sitting in your lap while on the couch. Feels like it is protected adequately. I would recommend this product.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friend Rated 4 out of 5 stars
Great item,small flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything,the small flaw is how hard you need to push for volume control.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Best Ipad pro case on market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a fan of Logitech's (or is it Logi's) earlier keyboards for iPads, I immediately purchased this keyboard to use with my new iPad Pro. It is a solidly built case and it is a little bulky. It also adds a good amount of weight to the iPad, but it also provides you with the closest experience to a fully functional laptop-style keyboard available on the market. The keyboard is a breeze to use. Just open up the case and set your iPad near the docking connecter and it will snap into place with a satisfying click. It feels really stable while in laptop mode and there is enough support when using the touch screen. The keyboard features a full number row as well as a function row for on/off, brightness, playback, and search. This is really helpful because the case does cover the on/off switch and volume buttons and the plastic is really resistant, making those buttons hard to press. The keyboard has a good amount of tactile feedback and does not feel mushy. And the backlighting is great and with the new connector on the iPad, the keyboard never needs to be charged or paired. It all happens seamlessly when you click the iPad into place. You can also fold the case into a tabletop mode, which is nice for using a sketching app or holding in your lap to watch videos. The case also feels very durable and is covered in a tough cloth-like material. A few things I think Logi could improve is the bulky heft of the keyboard. Although it does feel very stable, the case is pretty thick and I feel they could trim off some of the fat on this case. It adds a lot of weight to an already heavier device, so don’t expect this case to be really sleek and light. Sliding the iPad in and out of the case is also a little intimidating and tough, but I understand they had to secure the iPad in the case. It just made me very nervous getting the iPad into the case. Overall, if you’re looking for a case that gives you a laptop like experience and you don’t mind adding bulk or heft to your iPad Pro, I would highly recommend this case. It is strong, secure, and typing on it is great. But if your looking for sleek and thin, you should probably look elsewhere.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Nice addition for iPad Pro!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice keyboard for your iPad Pro...like that I don't have to charge it and also like the backlit keyboard.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro 12.9" - Black
I would recommend this to a friend





