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Customer Ratings & Reviews

$152.52

Customer reviews

Rating 4.6 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent ergonomics, comfortable wrist support, and overall ease of use. They also appreciate the great key feel, reliable Bluetooth connectivity, long battery life, and quiet operation, often describing it as a top-tier keyboard. However, some customers find the product to be a bit pricey and note its large size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,055 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help hands feel better! Easy to switch to this keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this product and highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard helps and it makes it more comfortable to type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, works well. Love the ergonomic feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality, easy setup, good quality tactile keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the setup, except for key descriptions. Unable to get much information about the keyboard from the web site or in the package.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for any inconvenience caused by the lack of information about the K860 keyboard on our website or in the package. We'll work to improve our product information resources in the future.

  • Rated 5 out of 5 stars

    Great Ergo Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet keystrokes and good key placement. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has great low profile keys and ergonomics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the setup, but wish the back of the keyboard could be raised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the adjustment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to get used to but excellent for relieving soreness

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so glad to hear you are satisfied with the product. Thank you for being a Logitech customer and taking the time to write this review.

  • Rated 2 out of 5 stars

    Keyboard is ok, but connectivity is a nightmare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like the mechanics of the keyboard. It's not fully mechanical with clicky keys, but the layout works great for me. What is particularly frustrating is that the wireless link seems to keep going down. Often--several times/day--I'll try to type and nothing is making it through to the PC. For example, I'll click on the browser address bar and try to type, but nothing comes up. After a short period of time, it starts working again. I've never seen it drop key presses in the middle of typing, but when I *start* typing, it often fails. I only have one device connected (my PC), although I am also using a logitech wireless trackball with the same universal dongle. I tried finding support on the Logitech site, but didn't find anything. I did however, find where I could submit a bug report from the settings app should my wireless connectivity be problematic (and I did). Sadly, that suggests to me that I'm not the only one having similar problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked less than three months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this keyboard on 11-20-2020 and today (02-5-2021) the L key just quit working. I can say once I got used to this keyboard it really was the best, but buying the most expensive model to replace my $40 Logitech model that I've had for years (and still works perfectly fine) only to have it fail in less than 3 months is a huge disappointment. And being outside of Best Buy's return/exchange window I'm going to need to get a replacement from Logitech. . . . Imagine how long that'll take.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Dave, sorry to hear that you are having some troubles with your ERGO K860 Ergonomic Split Bluetooth or USB Keyboard. We are always looking for ways to improve our products, so we appreciate your review. Here are some quick tips on troubleshooting:
      1)Clean the button/key with compressed air.
      2)Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.
      3) Change the USB port the Unifying Receiver was plugged into.
      4) Uninstall and reinstall your K860
      There is also a 1-Year Limited Hardware Warranty and the process is seamless. I hope this information helped out.


      If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. took a week to get used to it, but glad I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smooth with no issues. Great for the office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tough go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big clunky keyboard. It was really difficult to use. I gave it a while, but it hinders my progress.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech ERGO K860 keyboard. We understand that it may not have been the ideal fit for your needs. We'll continue to work on improving our product offerings to cater to diverse user preferences and needs.

  • Rated 4 out of 5 stars

    Seems great, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, but really needs a manual so you know what all of the buttons do...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Challenge of Not Putting My Hands On Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard was larger than I anticipated, but still seemed crowded in the areas I use the most, i.e., the numbers pad and the arrow keys. It was also more complicated than I anticipated and required downloading software from logitech to fully utilize the keyboard features. It hurt my wrist more than my flat keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard ever! No wireless connection issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to but then is fine but I'd prefer a better "delete" key.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good EXCEPT - Letters wore off and it disconnects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like this keyboard a lot. Feels great and easy to type on, quickly and without mistakes. Main issues: 1. Connectivity, it often disconnects and I need to delete and re-add the connection. 2. A year into regular use, the most-used key letters have worn off. "S" and "C" and Command.

    No, I would not recommend this to a friend