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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.6 out of 5 stars with 2034 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the ERGO K860 keyboard's ergonomic design, comfortable wrist rest, and ease of use. Many appreciate its Bluetooth connectivity, pleasant key feel, and quiet operation, along with the surprisingly long battery life. While some find the keyboard a bit expensive and large, the overall positive feedback highlights its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,034 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to but then is fine but I'd prefer a better "delete" key.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Cat bite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cat bite left my husband’s middle finger in bad shape so this helped him tremendously can’t begin to say cool this is !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product. Efficient and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Efficient and fast. Also, quite reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good EXCEPT - Letters wore off and it disconnects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like this keyboard a lot. Feels great and easy to type on, quickly and without mistakes. Main issues: 1. Connectivity, it often disconnects and I need to delete and re-add the connection. 2. A year into regular use, the most-used key letters have worn off. "S" and "C" and Command.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable to use. Hard to get hands on the keys.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good keyboard and wrist rest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is easy to set up an has plug and play feature, the keys could be higher quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice keyboard!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, nice touch feel. I wish it had backlighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ergonomical keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomical keyboard .my hands didn’t hurt as much typing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price it really hould have backlit keys!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, does what I needed it to do, feels comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice ergonomic keyboard but wasn't for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try an ergonomic keyboard but it wasn't for me. I had to switch back to a normal keyboard.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for your feedback on the ERGO K860. We understand that ergonomic keyboards take some getting used to, and it wasn't the perfect fit for you. We appreciate you giving it a try, and we apologize if it caused any inconvenience switching back to a standard keyboard.

  • Pros mentioned:
    Ergonomics

    Rated 1 out of 5 stars

    Not fer me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First...Best Buy's shipping was fast and their return policy awesome. I hated this keyboard. It's just elevated too much at the wrists and no adjustments made it more tolerable for me. If it works for you, great, but I imagine this was probably engineered by a person who never used a keyboard. Maybe Amish, or from the far past. It's made from good materials...that's it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We deeply regret any inconvenience you may have experienced and want to assure you that your feedback is of great significance to us, we'll make sure to share it with the right team.

  • Rated 3 out of 5 stars

    Sometimes its best to just leave an old design be!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a keyboard, its fine. Just cant seem to get used to it. If I could return it, I absolutely would.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear the ERGO K860 isn't a perfect fit for you. While ergonomic keyboards provide many benefits, it can take some time to adjust to a new typing posture.

  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, Forced me to keep my fingers on the keyboard!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caused physical pain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have carpal tunnel and arthritis in both my hands/wrist. I was skeptical over the price but after doing some research I decided to try it out. I used it for 2 weeks, I type 10 hours a day so I really needed this to work. I was extremely disappointed! My wrist hurt MORE while using this! It got to the point where I was sleeping with braces on my hands to alleviate the pain. I made a choice to return it and purchased the MK KEYS. My wrist still hurt (LOL) but the normal PAIN. This keyboard definitely did more damage than help.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Meli, Very sorry to hear that the K860 caused you more pain than helped. Very glad to hear that you got the MX Keys and that things are "normal". For some Wellness Tips on how to create a better home office workspace, here's a link that you may find helpful.  https://www.logitech.com/en-us/workspace-configurator.html. Thank you for choosing Logitech. - Richard from Logitech

  • Pros mentioned:
    Wrist support

    Rated 5 out of 5 stars

    Great comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it comes with a palm rest that matches the dimensions of the keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice feel, but kills Bluetooth on macs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, unless you use a mac and need to use a Bluetooth headset like airpods. It forces them to constantly disconnect. Multiple co workers have this issue. You need to switch to the dongle, then you only have disconnects every 30min or so.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I prefer Microsoft’s ergonomic keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this keyboard for 5 days and returned it because the keys require more pressure than my old Microsoft ergonomic keyboard. I returned it and purchased a New Microsoft ergonomic keyboard. My fingers thank me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ergonomics, Wrist support
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Logitech has a winner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Logitech wireless keyboards and mice for quite a few years. I changed to another brand about a 6 months ago, because I needed something more ergonomic due to hand issues. I have been satisfied with that, but when Logitech came out with the K860, I had to try it out. I’m glad I did. The split keyboard takes a bit of getting use to; however, now that I have a comfortable feel for it, I don’t see how I could ever go back to the plain rectangular style. Also, assisting with the comfort of the K860 is a 2-layer foam wrist pad that provides great service to the wrist and the “heel” of the hand. But wait, there’s more: the keyboard has a lift feature that goes beyond the norm. There are 3 levels of angle adjustment providing more personalization than the typical 2 levels. I tried all 3 levels until I found the midlevel was best for me. I like the ergonomics and adjustment opportunities, because I can use the keyboard longer during a writing session, like this review for instance, without my hands hurting. Comfort is not the only thing to like about the K860. Some of the other notable pluses are: • Very easy set up. • Full-size keyboard with number pad. • Connectivity is not only by 2.4GHz USB receiver, there is also low energy Bluetooth. • Wireless range projected up to 33 feet. • Up to 3 devices can be wirelessly connected to the keyboard. You can switch back and forth using clearly labeled and easily accessible keys. • Caps Lock key is lighted, something that has disappeared on many keyboards today. • A Screen Print that actually does what the name implies! Not only does it print/save the screen to a document, a pop up allows immediate access to the printed item in One Drive. Love it! • On/off power switch. • Batteries (2 AAA) are projected to last up to 2 years, due to low energy demands. • Lots of personalization options. The K860 is great, but it isn’t perfect: The Number Lock does NOT light up when on. So, a quick glance won’t do any good, creating the need to use the key to determine its status. It is a bit disappointing that there is no “matching” mouse in the box, though it is reported to be compatible with Logitech Flow enabled mice. Even so, it doesn’t diminish the keyboard. With the ERGO K860, Logitech has gotten me back as a user! I recommend it, especially if you have hand/wrist issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked just fine but the high front didn't fit the way I type

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry that the Logitech ERGO K860 keyboard's design, specifically the high front, didn't suit your typing style. We understand that ergonomics are very personal, and a comfortable fit is essential. We appreciate your feedback and regret that it wasn't the right match for you. Logitech