Customer Ratings & Reviews
- Model:
- 920-009166
- |
- SKU:
- 6395346
Customer reviews
Rating 4.6 out of 5 stars with 2034 reviews
(2,034 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ERGO K860 keyboard's ergonomic design, comfortable wrist rest, and ease of use. Many appreciate its Bluetooth connectivity, pleasant key feel, and quiet operation, along with the surprisingly long battery life. While some find the keyboard a bit expensive and large, the overall positive feedback highlights its strengths.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Comfortable but extremely frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home during they day and take online classes to in the evening so I wanted a comfortable keyboard. This keyboard is definitely comfortable, but it drives me crazy. It constantly goes into a sleep mode and disconnects after just a short amount of of inactivity. It then takes forever to wake up and reconnect. It throws me off my game with being able to respond quickly to messages or to resume typing after reading something for my class. I replaced a $30 Logitech Bluetooth keyboard for this which was way more user friendly. I can’t believe I spent so much for this. I’m only it more than one star due to how comfortable it is.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sorry to hear that you are having some complications with your ERGO K860 Ergonomic Split Bluetooth/USB Keyboard. We are always looking for ways to improve our products, so we appreciate your review. I can understand how that can be disruptive when working from home. Have you downloaded Logitech Options? This is where you can customize all your preferences on your keyboard. You can also use your computers "bluetooth devices", locate your keyboard's power management and adjust the settings as you see fit. I hope this information was helpful. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Rated 2 out of 5 stars
Usable for 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard works well, but broke after a little more than a year of use. The r key no longer works which effectively makes the keyboard useless. It worked well for about 18 months and then became useless. I expect more from a keyboard that costs $120
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the premature failure of your Logitech ERGO K860 Ergonomic Keyboard. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Cons mentioned:Size
Rated 4 out of 5 stars
A bit big but comfortable to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likes: ergonomic, intuitive for both mac and pc, stylish Disliked: a bit too big for my space
I would recommend this to a friend Rated 3 out of 5 stars
Not as goos as Mirosofts ERgo Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.batterey life was short. Print Screen button in a bad location. LIke the touch of the keyboard. i am willing to try it a little longer. Keyboard at times wants toi type backword. not much help from locitech on this issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Over correction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over-correction. Not natural when typing. Will overpronate your hand movements. Check with a doctor prior to using
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re really sorry to hear about your experience. We’ll share this with our team for improvement. We value your feedback and appreciate you bringing this to our attention.
Rated 2 out of 5 stars
Not good for forearms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wrists and forearm hurts after I use this keyboard
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the ERGO K860. We're sorry to hear about the discomfort you've experienced, and we truly appreciate you bringing this to our attention—it helps us work toward better ergonomic solutions for all users. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
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- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too curved and too high at the wrist level very economically, incorrect, even for a natural keyboard
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize that the ERGO K860 design did not provide the comfort you expected. We appreciate your feedback regarding the height and curvature of the wrist rest; your insights on these ergonomic features are invaluable as we strive to improve our designs. Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Would not recommend: keys repeat or delete work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this keyboard for a few months and I wish I never bought it. The keys stick causing me to have reptitive letters/numbers/symbols appear, or what is even more frustrating is that the delete key will stick, causing the keyboard to delete everything that I just typed. Contacted Logitech, but did not get much help other than saying this "membrane" keyboard will ghost or not type something if you press two keys at the same time - which is the opposite of the problem I am having because I get repetitive letters and delete prompts despite only hitting a key once. Yes, it looks sleek and feels more comfortable than my wave, but its modern look does not compensate for the fact that it is awful keyboard to work with.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
- Pros mentioned:Bluetooth, Ergonomics, Key feel
Rated 4 out of 5 stars
Could be perfect for you ... or not
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high-quality keyboard, and it’s priced accordingly. The build quality is very good and the feel of the keys is quite nice and smooth. It’s louder and “clickier” than my current keyboard, even though it’s not mechanical. If mechanical keys are a must-have, you’ll have to look elsewhere. The integral, padded palm/wrist rest is exceptionally comfortable, and the curved and split shape does add to its comfort by allowing a natural hand and wrist position. One thing must be emphasized. You must have this keyboard at the correct height, or the ergonomics just don’t work. It comes with a Logitech Unifying USB receiver. However, it’s also Bluetooth enabled, and that’s how I connected it. Pairing with up to three devices very easy, and there are three dedicated keys to switch between those devices. The Logitech Options software allows you to reassign the special functions of all the F-keys plus four additional keys. You can also decide if you want the standard F1-F12 or the special functions to be the default. If you have programs that rely on F-keys, you’ll love that feature. Lastly, these assignable keys can be defined differently for specific programs. This gives a lot of flexibility to dial this keyboard into your needs and workflow. I used it on my PCs, but it’s equally capable and fully functional for Mac use as well. I’m new to split keyboards, and there is a learning curve. I’m not a rigorous touch typist and there are some keys that I tend to cheat on. Reaching across with the wrong hand doesn’t work with the split shape. Also, I use a CAD program where my right hand tends to stay on the mouse and the left inputs keyboard mnemonics. In that very specific case, it can be difficult to use. That said, I’m typing this review using the Ergo Keyboard, and I’m starting to like it more and more as I get accustomed to it. You must be willing to spend some time accommodating the change. This is a quality keyboard with a high degree of flexibility. It can be customized to your uses and specific programs. The ergonomic features are excellent for the person who spends a lot of time typing text or even data entry. It should absolutely help avoid fatigue and wrist issues as well as streamline workflow with those uses, especially for a true touch typist. If you’re a hunt and peck, one or two fingers per hand person and don’t leave your hands in place as you type, it’s really not intended for you. The bottom line is pretty straightforward. Would I recommend this to a friend? After I ask a couple of questions the answer could be absolutely yes or don’t bother.
I would recommend this to a friend Rated 3 out of 5 stars
Meh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experiences a lag oftentimes. I have to wait for letters to register. I also wish it had backlight
No, I would not recommend this to a friendRated 3 out of 5 stars
Not good for small hands
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard was very uncomfortable to use. For reference, I have small hands and am a touch typist and prefer less travel in keys.
No, I would not recommend this to a friendRated 3 out of 5 stars
Best for small fingers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy ergonomic keyboards but this one is awkward the “Y, H & N”. You have to get used to typing with small finger spacing unnatural to adult fingers.
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech ergonice keyboard is superior to thi sone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech ergonoice keey is supperior to this keybaord Hadn position forces one to double type letters and to hit key that you did not intend to hit
No, I would not recommend this to a friend- Pros mentioned:Ergonomics
Rated 2 out of 5 stars
Great if you’re into ergonomic design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is great if you like the concept of the ergonomic design. I did not like the ergonomic design.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bvkacd, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 3 out of 5 stars
It works okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit too hard to use ...getting used to these are not so easy for me. Realized after purchase that I'd prefer a standard logitech keyboard.
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech ERGO K860
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys did not have as much travel as I would like and my fingers could not easily find the home position on the chicklet keys.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Buy - Piece of Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Keyboard just stopped typing which made for a very long work day. Thank goodness I still had my old keyboard. I knew it was past the time for a refund but I thought I could at least receive a store credit or a partial credit. I definitely didn’t want it anymore so the cashier said we can dispose of it, I said that’s fine and left. Money wasted on a piece of junk.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about your negative experience with the ERGO K860. We understand how frustrating it can be when a product doesn't perform as expected. We'll take your feedback into consideration to improve our products and services. Thank you for bringing this to our attention.
Rated 3 out of 5 stars
Can't get to the keys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was good but the wrist-rest needs to be detachable as it was in the way when I typed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Akward set up and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get ready to learn to type again all over this keyboard is an akward set up and doesn’t allow for typing from memory of hand positions
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech Feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Feedback would be for Logitech to offer a Mini Version of this similar to the beloved Logitech K810 with a backlight.
No, I would not recommend this to a friend















