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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1575 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the G435 Wireless Dolby Atmos Over-the-Ear Gaming Headset's exceptional sound quality, comfort, and lightweight design as significant strengths. Many appreciate its long battery life and the value for its price. While some users experienced minor connectivity issues or found the volume could be improved, the positive feedback on sound and comfort outweighs these concerns. The headset's compatibility with various gaming platforms is also a frequently discussed feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,575 reviews
  • Rated 1 out of 5 stars

    HeadSet Mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible the mic quality is awful I wasn’t able to return it I wish I never bought this headset the moment it was out of the box the mic was just static and quiet and you could barely even hear me talk 10-100 not worth at all

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Nathan, Very sorry to hear about the mic issues you're having with the G435 Headset. You're able to manually adjust the mic volume by pressing the Mute button + Volume UP buttons for three seconds or longer. The LED will flash orange three times indicating that it is now at max volume. To lower the volume, press the Mute button + Volume DOWN for three seconds or longer. The LED will turn solid orange for five seconds indicating that it the volume has been lowered. Here is a link to the product support page for the G435 that will have more troubleshooting FAQs and live technical chat support should you need further assistance. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 1 out of 5 stars

    Horror

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month after buy them they broke. Worse headphones ever.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the headset. We are very sorry to hear that they broke down after only a month of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Battery life, Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I was surpised

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, we know headphones, and these are good headphones. How do we know headphones you ask? Because headsets have a limited life expectancy in this house. Like we for real have an issue and I do not understand. I have a teenage son who cannot keep a pair of headphones and always finds a way to damage them. I have a daughter who loses them at school, at the gym, or even in her bedroom. Then I have two dogs that have on several occasions mistaken a pair for their chew toys. So, we know headphone and have used, evaluated, or bought about every brand out there at one point or another. Again, these are good. I think for me, I was most impressed with the dongle’s plug and play ability. As any PC player knows, setting up a new sound device can be very annoying, I plugged these into a gaming PC I have that has never had a mic, headphones, or speaker peripherals previously setup. Normally this can be a chore but with the G435 I was up and going and have since remained going without having to jack with settings. I played several games like WZ, WOW, Witcher III, and streamed music and TV while using the headphones. I was impressed with the phenomenal sound delivery. Especially while playing WZ. I was able to actually pick up footstep audio ques and thus gain a strategic advantage. Music and movies were equally good. The only con I might say is the material and lightweight design. I am honestly afraid we are going to break them. Obviously, our history might suggest that we do not take care of headphones like one should so maybe I am wrong. But I would be cautious if you are like us. I will add though that they are nice, light, and become hardly noticeable even after several hours of wearing. The battery life is equally good, and I was able to play off and on for almost a week without charging them. The range is really good, and I was able to walk freely all over my house and most of the yard. I also like the built-in mic design and think that these would be ideal for a content creator. 8 / 10 superb sound, lightweight, fun design, easy connect, and wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup, the wireless connection has no noticeable lag, and use Bluetooth for phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth issues - beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pairs of these bought for kids. About to do 2nd return for Bluetooth connection issues that can't be fixed. Was a Logitech fan but these are lemons.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Lightweight and Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great product just make sure you learn how to connect them via bluetooth and all that mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this item is good. Have not tried it yet. It’s a Christmas present will review afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were surprisingly comfortable, but they stopped working afyer an hour and were fully charged. Could not tell if they were off or on, took them back.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tyshia, I am so sorry to hear the headphones stopped functioning for you. It does like you may have received a defective unit, which can sometimes happen. If that ever happens again, please let us make it right and send you a replacement. All Logitech gaming products come with a 2 year warranty. Simply just visit the support page for the device on the Logitech site in order to file a claim. Thank you for taking the time to write this review, we appreciate the feedback.
      -Danielle from Logitech

  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I liked this headset. It's super light, but almost cheap feeling. Additionally the mic is already having issues only a few weeks after getting it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Wireless Performance and Sound Quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless gaming headset features outstanding sound quality and rock-solid wireless performance. It is a great choice for anyone needing a wireless gaming headset, but who can’t spend more. At this price point, it would be very hard to find anything that sounds and performs better. I was very intrigued by the Lightspeed wireless connection, so that is the first thing I tried. Lightspeed uses a USB-A receiver to function and I was very impressed with how well it worked. I found it very stable and easy to use. I am looking forward to more products that offer it. The sound quality is excellent and they sound almost as good as other headphones that I own which are much more expensive. Logitech had to make some compromises with the construction materials to reach this price point, but thankfully they did not compromise on sound quality. This makes these headphones easy for me to recommend without reservation. The high quality drivers in this headset makes them sound really good. After using them for a few hours of playing PC and video games I found them to produce accurate, detailed, and full-range sound. The microphones pick up sound surprisingly well considering it doesn’t have a boom microphone. I never heard any complaints about sound not coming through. Logitech rates the battery life at 18 hours and that seems to be pretty spot on. I never game that long, but was able to use it for a few days without needing to recharge once. The construction materials are inexpensive, but is what one should expect at this price point for wireless headphones that perform this well. The headset is on the smaller side so it might not work well for those with larger heads or those who prefer a larger size.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thank you so much for this fantastic, and very detailed, review of the G435 headset! Your feedback is greatly appreciated. If you ever have any issues with the device in the future, please feel free to visit our support site for troubleshooting tips and tricks as well as warranty information. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Heatset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better than expected, I like them a lot and they are very resistant, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my nephew; He uses them while he plays his Nintendo Switch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headset ive bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is horrid, super quiet even on max volume, the sound quality is crap to. They the audio distorts in game like every few seconds or minutes.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      This sounds concerning. We'd highly recommend you to please contact the Logitech support team as they are well equipped to help you find a suitable resolution. We'll make sure to communicate this with the relevant team for further review. Thanks so much!

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and i can literally wear them all day would totally recomend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is okay at best I still say turtle beach is better. There's a lot less options on this headset versus Turtle Beach and the Dolby Atmos on this headset sounds more like stereo versus surround sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset review.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headset for beginners. Purchased for my son tobise on his switch because they're supposed to be compatible. Headset worked but the microphome did not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sux

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic on this is horrible. Sound that comes thru is crystal clear but distorted noises come out the other end whwn im talkin. Would nit recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset and good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently brought this headset for my younger sister and she loves it. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Tech Insider Network Member

    Rated 3 out of 5 stars

    great for mobile gaming

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset was disappointing for me. maybe I was expecting to much. for the price range they are ok. sound quality was decent and maybe what I would expect in the price range. they are 70$ but being wireless you usually pay more so probably compared to about 50$ range headsets. mic quality was ok, good enough to be heard but not the best. it would make a weird echo kinda noise. similar noise if you have a mic next to a speaker kinda noise. maybe because the mic is next to the speaker. it has 2 mics, one on the side and one on the front. supposed to help to drown out back round noise. did not seem to do that well. for me, its a nice though for how they did the mic. you dont have a mic boom in the way so if you want to eat, you can. but that is about the only good thing. personally, my favorite mic type is one that can just swivel up and mute as you push it up out of the way. then also be able to remove the mic so that you can replace or upgrade if want. I also prefer the mic boom with a indicator light when muted etc. anyways thats the mic part. this headset also seems to lack having a app, as well as their own logitech G hub for pc does not seem to support it. maybe that will change. but for now, I was only able to control with the headset controls or default program. I would have liked to use logitech G hub to maybe customize a bit more. like maybe add a voice changer, allow to set the side tone (this is so you can hear yourself talk) etc. you can set sidetone supposedly with the headset but kinda confused with that. a couple big issues for me as well and some reasons I was looking forward to this headset and was disappointed. you cant connect to more then 1 device at a time. so you cant use 2 devices with the bluetooth for instance or 1 with the lightspeed and 1 with the bluetooth. this was a bummer as I was hoping that I would be able to play games on my pc and then at the same time use my phone for music or even discord (as that would free up a little bit of pc usage). but I could not. another thing was that you cant use this wired. not the biggest issue but still. it would be nice to have that option. plug it in and have it work like a wired headset. one last complaint I have before I do mention some good things. no case for it. to me, this headset is a great mobile gaming headset. with that, at least for me, a lot of times if I am using my mobile to game, its because I am out and about. so I would have loved to have seen a case with it. That said, there are some good things I do like. they are very light and comfortable. so light they feel cheap but yet they seem to be built pretty good as well. and like I mentioned great for mobile gaming. or if you seem to game and while in between rounds like to look up things on mobile device like youtube, etc then you can transition back and forth. you press and hold mic mute button and they will go from lightspeed connection to bluetooth. granted then you cant hear your buddies talk. conclusion, unless you are looking for a nice mobile gaming headset or maybe just dont have a lot of money and you are ok with a ok headset these are not that bad and you get wireless. but if you are looking for pc, and maybe even console then I dont suggest these. if these were geared towards mobile gaming and came with a decent case to store in, then maybe a 4 star. right now I feel its a high 2 low 3 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality For The Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost a year, and they're still in a good condition.

    I would recommend this to a friend