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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1551 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the G435 Wireless Dolby Atmos Over-the-Ear Gaming Headset's exceptional sound quality, comfort, and lightweight design as significant strengths. Many appreciate its long battery life and the value for its price. While some users experienced minor connectivity issues or found the volume could be improved, the positive feedback on sound and comfort outweighs these concerns. The headset's compatibility with various gaming platforms is also a frequently discussed feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,551 reviews
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies so quick, doesn’t feel like 18 hours. I play at least 5 hours on work days and I’ve always had to charge it every night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors, Bluetooth capability, universal for different consoles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent me a used headset...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even try these out, bestbuy sent me a used headset priced as "new" returning these, I didn't pay for a nasty used headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be a good trial run at a decent cost for my kids gaming console. What a piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. It’s hard for us to hear that you had negative experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team.

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was brand new sadly best buy placed a returned product back on shelves so i had to return it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll find soon enough but judging from my own header it’ll be great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fidnt get to hear it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to the pc nor the PS5 or PS4 so never got to hear the quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      This sounds like an issue. Please contact the Logitech support team as they're well equipped to help you find the best possible solution as soon as possible. Your product review is much appreciated, even if it highlighted areas for improvement. Your feedback is a vital part of our continuous development. We will pass on your insights to the relevant team.

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personal and experienced well mannered professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful audio quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is awful, literally better off buying .99$ earphones as it is the same quality but cheaper .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY THESE SAVE YOUR MONEY I HAD THEM FOR 5 DAYS 1 DAY MIC STOPPED WORKING THE NEXT DAY AUDIO CUTS OUT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste money on these. Extremely low sound plus terrible quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar experience in terms of sound and quality. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my friends struggle to hear me when i’m talking even on max volume wouldn’t recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret any difficulties caused by the audio performance. We value your input as it allows us discover areas of improvement. If you have any more questions or require assistance, please contact our support team. We appreciate your feedback and are dedicated to providing a better experience in the future.

  • Rated 1 out of 5 stars

    Just bad quality overall, save your time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bad quality overall, save your time. Not a realistic or very usable ‘budget option’ sadly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Starting to despise BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage - They lasted two days. It was a gift and now BestBuy won't return them. What crap is this?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luv it vey good and comforting g recommend fr no kizzy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Great. Great. Great. Great. Great. Great .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with sound/mic when mic was on but besides that it was good but that was an issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just spend the extra for something better, i hated it and just got the upgraded version instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality. You get what you pay for with this one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable inputs and we truly appreciate it. However, we regret to hear that the product did not meet your expectations in terms of quality. Your feedback is crucial to us. Hence, we'll share it with the right team so that they can consider in the future updates.

  • Rated 2 out of 5 stars

    Not for Nintendo switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not, repeat does not work on Nintendo switch. Watched a video about how to do an update to software and still didn't work on Nintendo switch. I give it 2 stars because it does work on playstation and Xbox but built in mic isn't as good as advertised. You can still hear outside noise.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Jdczero80,
      I am sorry you are having issues pairing your G435 to the Nintendo Switch. The G435 is compatible with the Nintendo Switch, so feel free to contact Logitech customer support for personalized assistance. Logitech appreciates your product review. - Leo from Logitech