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Customer reviews

Rating 4.2 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the G435 Wireless Dolby Atmos Over-the-Ear Gaming Headset's exceptional sound quality, comfort, and lightweight design as significant strengths. Many appreciate its long battery life and the value for its price. While some users experienced minor connectivity issues or found the volume could be improved, the positive feedback on sound and comfort outweighs these concerns. The headset's compatibility with various gaming platforms is also a frequently discussed feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,560 reviews
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies so quick, doesn’t feel like 18 hours. I play at least 5 hours on work days and I’ve always had to charge it every night.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. This item was not worth it! Just spend the money on the real thing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors, Bluetooth capability, universal for different consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A headset for gaming or working for home...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let the cat out of the bag, these headphones are great for working from home or gaming. You can imagine they have a great feel but are very light so they will be comfortable for anyone to use for hours on end. I used these for conference calls and the built in mic is comfortable. It sounds great and does not protrude in front of my face. I like the USB C connector to charge and works great with my universal charger. Using the included dongle it is very plug and play with a lot of range, you won't be disappointed with these headphones. I was actually surprized that the sound was on par with a much more expensive pair of headphones and the sound delivers. It sounds loud enough and does not feel muffled or one dimensional. At this price point, there is no need or features needed to get any other headset. I got the black pair but there are fun colors available as well. The neon cable is there but does not over power things or make it look childlike. The battery on full charge has lasted great. Because they were over the ear, then it does not feel like it lacks noice cancelling, but helped to drown out ambient noises. I have tried a pair with wireless charging but then the battery does not charge as fast or last as long. You could pay more to get pretty lights but I am sure you will sacrifice qulaity or battery life which these headphones deliver both.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent me a used headset...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even try these out, bestbuy sent me a used headset priced as "new" returning these, I didn't pay for a nasty used headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be a good trial run at a decent cost for my kids gaming console. What a piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. It’s hard for us to hear that you had negative experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team.

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was brand new sadly best buy placed a returned product back on shelves so i had to return it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll find soon enough but judging from my own header it’ll be great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Not the right fit for big heads like me

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong, the sound quality is great, comfort is great, and material and look and feel is fantastic. The only qualm I have with this headset is that it's a bit too snug for me no matter how I adjust it, and that's not Logitech's fault, that's my head's fault. Honestly if it fit my head better, it wouldn't even feel like I have a headset on. It's so light and feels great to wear, but due to my big head I can't wear it for extended periods of time and it feels like my head is being squeezed... Tried this with my PC and PS5 and it works great for both. Nothing special or spectacular in terms of quality but it's still really good and not bad at all. Probably a great headset for a small person.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personal and experienced well mannered professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful audio quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is awful, literally better off buying .99$ earphones as it is the same quality but cheaper .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fidnt get to hear it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to the pc nor the PS5 or PS4 so never got to hear the quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      This sounds like an issue. Please contact the Logitech support team as they're well equipped to help you find the best possible solution as soon as possible. Your product review is much appreciated, even if it highlighted areas for improvement. Your feedback is a vital part of our continuous development. We will pass on your insights to the relevant team.

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY THESE SAVE YOUR MONEY I HAD THEM FOR 5 DAYS 1 DAY MIC STOPPED WORKING THE NEXT DAY AUDIO CUTS OUT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my friends struggle to hear me when i’m talking even on max volume wouldn’t recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret any difficulties caused by the audio performance. We value your input as it allows us discover areas of improvement. If you have any more questions or require assistance, please contact our support team. We appreciate your feedback and are dedicated to providing a better experience in the future.

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste money on these. Extremely low sound plus terrible quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar experience in terms of sound and quality. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    Just bad quality overall, save your time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bad quality overall, save your time. Not a realistic or very usable ‘budget option’ sadly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Starting to despise BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage - They lasted two days. It was a gift and now BestBuy won't return them. What crap is this?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Great. Great. Great. Great. Great. Great .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good Audio, Cheap Look

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly lightweight as it weighs only 5.8 oz, which makes it comfortable to move your head back and forth since you won’t feel much. The ear cushions are soft. But comfort here is a mixed bag. There is no padding on the headband. Voice quality was great, specially considering that the mics are armless. I like that although I am so used to mic arms on gaming headsets that I keep reaching for the inexistant arm every time I start talking. Sound in general was good enough to feel immersed in the game to a certain extent. It lets outside sound in very easily, which can be a good or bad thing depending on whether you’re playing with friends on site. The drivers provide hi-fi balanced audio just as Logitech promises but that does not mean it is on par with high end headsets. It is good enough for most games. I am a big fan of Dolby Atmos as they can provide true surround audio experience and this headset is compatible. I did notice some difference in quality when using Bluetooth instead of Lightspeed. The latter performed better but although Bluetooth technology has gotten better, it is still not that great. It seems the Lightspeed adaptor does offer some improvement over Bluetooth. At least in my experience. It worked with my iPhone but since I use it mostly for music and phone calls, I can safely say I wouldn’t use it for music. Just keep in mind this is for gaming. I haven’t run out of battery yet even after playing for 6 hours non-stop and then about 4 and a half hours intermittently on the same charge. The LED still shows green, which means its charge was at least 31% full. I would say that you can safely play a whole day without worrying about running out of battery. The downside is that it looks and feels cheap. As I mentioned before, the headband doesn’t even have any padding. The only reason it is not very uncomfortable is due to its lightweight. Logitech, I like most of your gadgets and I can’t say I dislike this one completely since audio is good, but it was not designed for grown-ups, or at least it doesn’t look like it was. I would give it 4 stars for sound and weight, 3 stars for look and feel, and 2 for the headband. For the price, it is not a bad deal, so keep that in mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just spend the extra for something better, i hated it and just got the upgraded version instead

    No, I would not recommend this to a friend