Customer Ratings & Reviews
- Model:
- 910-006169
- |
- SKU:
- 11231688
Customer reviews
Rating 4.7 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 1 out of 5 stars
Broken, Geeksquad can’t fix and still warrantied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this mouse for 3 months, stopped using it for a week and it stopped working
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret that the Logitech - G502 X PLUS LIGHTSPEED Wireless Gaming Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
EPIC MOUSE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming mouse i had in a few years.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
I would recommend this to a friend Rated 2 out of 5 stars
Rough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most disappointing mouse. I have had Logitech in the past and I know within months these always get bugged and constantly have issues. Same thing happened to this mouse, started bugging out and ended up having to get something new. Note don’t ever buy a Logitech mouse just get something from a company that cares about their products
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 3 out of 5 stars
not the best
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
1st Logitech device that I don't like
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this mouse and I own several Logitech devices-the overall feel is cheap and plasticky and the G-Hub software does not keep my settings. The mouse also jumps all over the screen no matter what DPI setting I choose. I have cheaper logitech mice that feel more premium than this device and works flawlessly.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - White
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Wack mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!
Rated 2 out of 5 stars
mouse review 515
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused.
Rated 5 out of 5 stars
Awesome gaming mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Match this with the mouse pad that wireless charges the mouse and you get a great combo. Love that this has such precision that I can turn up or turn down on the fly thus adjusting to different types of games.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Great gaming mouse!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming mouse! I couldn't have bought a better one than this. Its super smooth its really fast and it also has adjustable speeds. Overall i would buy this a second time when this one is done.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - White
I would recommend this to a friendRated 1 out of 5 stars
Scroll Wheel Failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the mouse at first i bought it on 1-10-23 and it was great but then on 2-28-23 the scroll wheel completely stopped working. Failed 18 days after the return policy. Now normally i would have bought the replacement plan but i was extremely low on funds at the time and this was already pushing it and could afford to pay 50 dollars for the replacement plan on a 150 dollar mouse well now im out 150 bucks and have a mouse i cant even use for most games as i regularly use the scroll wheel
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We deeply apologize for the inconvenience you experienced with the scroll wheel of your G502 X Plus. We understand your frustration and this is surely not what we intend to deliver. If you haven't already, we encourage you to reach out to our support team who may be able to provide further assistance or explore potential solutions under warranty. We appreciate your feedback and will strive to improve our products in the future.
Rated 2 out of 5 stars
Doesnt have multiple device capability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking up this feature but found nothing, an associate told me this mouse could connect to multiple devices. I bought it only to find out that it doesnt. We work come home and are gamers so the goal was to use this one mouse for both computers. Very disappointed
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Solid mouse, weight is fine, just a tad bulky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money but may need a bigger hand for comfort
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - White
I would recommend this to a friendRated 5 out of 5 stars
Logitech G502 X Plus Lightspeed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the G502 line from Logitech. Great form factor and not too heavy. If you like the previous G502/3s this will be very similar.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - White
I would recommend this to a friendRated 1 out of 5 stars
Stopped working after 14 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very excited about this mouse for quite some time. However after 14 days it stopped working, I thought it just needed charged so I put it on a charger. Next day it still didnt work. Went to see when I could return it, ironically enough the last day to return it was today so i hopped in my car and returned it. For the price I just cant justify it already not working so I think I will stick with my cheap $5 gaming mouse from 5 and below.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! I understand your disappointment with the Logitech G502 X Plus Wireless Gaming Mouse. It's unfortunate that it stopped working after only 14 days, especially considering the price point. Given the short amount of time you had it, I recommend reaching out to Logitech's social care via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
They may be able to offer a replacement or troubleshoot the issue you experienced.
Rated 5 out of 5 stars
Just as good as g502
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know some people are annoyed that its lighter, but I like it! It feels good in your hand and looks great!
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Visually appealing but quality sacrificed for look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same performance expected from the g502 lineup, however this new reimagining of the g502 does not include the modular weight system that previous models had. Plastic shell is also more slippery than the classic 502.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life, Ergonomics, Rgb lighting
Rated 5 out of 5 stars
Sick
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a super fan of the Logitech MX Master 3 because of its form, function, and design. I am now a super fan of the Logitech G502 X Plus Lightspeed wireless gaming mouse because of all these aspects plus it has a super stylish RBG feature now. First off, the ergonomic design is quite pleasing. The mouse is excellently crafted except for the thumb button, which is interchangeable. The mouse feels good as a fast feather lite or with a Logitech weight it is very quite solid. The thumb action button is interchangeable but of all the qualities of this mouse, it actually feels a bit cheaply made. Either way, I am at least happy Logitech provides a button blank to use to replace the thumb rest button. This would have been my only complaint against the mouse. I would not say that I have large hands, but I am almost six foot two inches. TheG502 X fits comfortably when my hand is at rest, except for that thumb button. I found myself hitting it a ton and quickly replaced it with the blank. The battery life is amazing and on a single charge, I can play for hours and hours. The DPI ability of this mouse hurts my brain. I put the sense at the highest and I am still trying to find my mouse icon. The ability to flick through easily is fantastic. I play a lot of PUBG, and this is extremely useful here and really in any shooter style battle royal or multiplayer. I like to lower the DPI when ADS'ing to ensure a sure shot. Or I like to quickly increase the mouse movement speed within CQC to be able to spin and turn faster. The RGB is slick and clean. The Logitech download software allows for a ton of customizations and color schemes to fit your wants. I love the liquid flow in lieu of the individual lights. My end thoughts are that this is probably the best mouse I have ever used and would highly recommend it to anyone.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
I would recommend this to a friend Rated 2 out of 5 stars
No mac silicon support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No mac silicon supported software so had to return
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your feedback about the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your frustration with the lack of Mac silicon support for the accompanying software. We apologize for any inconvenience this may have caused, especially having to return the product. We are constantly working to improve our products and will share your feedback with our development teams.
- Pros mentioned:Ergonomics
Rated 5 out of 5 stars
Great Looking, Smooth, and Ergonomically Designed
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The G502 X Plus Lightspeed produces very smooth mouse movement. The pads on the bottom are low resistance so moving the mouse around ends up being effortless. It is ergonomically designed and feels comfortable when using it. Logitech added plenty of buttons. There are 9 and the scroll wheel can be move slightly left and right for added functionality. There is a power led light on the front between the main left and right buttons. Also, there is led lighting along the palm rest. The Logitech G Hub app allows you to configure the mouse buttons and led lights. The initial version of the app that I installed was quite limited, but I have since had an update and now the app has many features. So far, I’m liking the app. As far as use of the mouse, as mentioned before it is very smooth and you can quickly change dpi. Button presses though do make a metal like clicking sound and the scroll wheel makes a sound that is like some older style mice. I found a little distracting at first, but on further use it ended up not being something that I noticed when playing a game and general use. You can also see the battery charge level in the app. It comes with a USB-C to USB-C cable, USB-C to USB-A adapter so you can charge the mouse and you get a USB-A receiver so you have the choice of using it wired or wireless. I’ve used it wired and wireless and the precision in both situations is spot on. You can also store the USB-A receiver in the bottom of the mouse. I like that you can use it both wired and wireless, can quickly change dpi on the fly with little effort, and the smoothness of mouse movement. If you are looking for a wireless mouse that is smooth and sleek looking, then the Logitech G502 X Plus Lightspeed is definitely a mouse to consider.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
I would recommend this to a friend Rated 1 out of 5 stars
Not the right fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse ddint really fit well for my large hand.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that the Logitech G502 X PLUS mouse didn't fit your hand comfortably. We understand your feedback about the fit.











