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Customer Ratings & Reviews

$171.99

Customer reviews

Rating 4.7 out of 5 stars with 1603 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,603 reviews
  • Rated 5 out of 5 stars

    Works fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my first wireless mouse! Cant go back to wired after ourchasing this great latency and great battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little laggy on the input, but over all a great product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed for the $$ paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could return this i would. Missed the return window by 3 days. The screen, when the mouse wheel is set to freewheeling (non tactile mode), when you stop spinning it will stop scrolling for a couple of seconds and then scrolls on a bit every single time. Absolutely infuriating. Not a fan of how loud the clicking is when you put it in tactile mode and scroll that way, but it's the only way to get the screen to stop where you want it to.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about your disappointing experience with the Logitech G502 X PLUS mouse, especially regarding the scrolling issues and the loud clicking in tactile mode. We understand your frustration and sincerely apologize for the inconvenience this has caused. Logitech

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a smaller productivity mouse, I was afraid it'd be too large. Pleasantly surprised how nice this mouse is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the black one also. Built a white computer so bought the white also. Highly reccomend this mouse for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it good?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, won’t have any troubles and the battery last for a long time if you don’t have the lights on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people are annoyed that its lighter, but I like it! It feels good in your hand and looks great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go with the wired

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd go with the wired for the price, it's a good mouse and all but for the price it should be amazing and it's not

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly appreciate your valuable feedback which is important to us, and we'll make sure to share it with the right team. Thank you so much!

  • Rated 3 out of 5 stars

    ok mouse, not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok, a bit on the heavier side. and I would perfer G703 for the ergonomic.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the G502 X PLUS. We understand it might feel heavier than some prefer, and the G703 offers a different ergonomic profile. We appreciate you taking the time to share your experience Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse I ever had. Price is expensive but I guess you get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good. Feels good in my hand. The Logitech G Hub software is ok, but not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with this mouse, does everything I want and is extremely user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good, yet somewhat flawed gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid mouse gaming mouse with a lot of built-in features, however, there are some things that I felt could have been done a bit better in terms of build quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy g 502 instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting more than this. Feels like previous version is better even though it is more expensive.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback about the Logitech G502 X PLUS mouse. We're sorry to hear that you were expecting more and that you prefer the previous version. Your feedback is important to us as we continue to improve our products.

  • Rated 1 out of 5 stars

    Stutters and lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $160 wireless gaming mouse, I expected better performance. This is my third day using this mouse and I've been dealing with sporadic stuttering and lag when playing FPS (Far Cry 5/6 and Battlefield 4/5). Returning back to Best Buy and staying away from Logitech.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    Godly wireless mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse super responsive never thought a wireless mouse could be so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse if you can keep it working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. A few buttons stopped working and had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the Logitech - G502 X PLUS. We value your feedback and will use it to improve our products. Please let us know if you have any further questions or concerns.

  • Rated 3 out of 5 stars

    Missed the mark in quality with this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse until it broke, had 2 and both lost function in multiple buttons

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear about the issues you've encountered with your Logitech - G502 X PLUS mice. We take product quality and customer satisfaction very seriously. Please reach out to our support team for prompt assistance. They will be able to troubleshoot the issue or initiate a warranty claim, if necessary. Your feedback is valuable to us as we strive to improve our products and ensure a seamless user experience.

  • Rated 5 out of 5 stars

    Not my thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary mouse but a bit too small for me. Went for a Roccat instead.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Mouse, with some room for improvement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not like using larger style mice and generally go for more compact sizes, but I actually enjoyed using this mouse for gaming, although there are some cons I'll get to later. Most mice this size feel extra heavy, but this one feels as light as a mouse less than half its size, making it more user-friendly for gaming than other mice this size. The amount and placement of buttons (including one that you can switch out to a small or large size) give you great options for personal preferences for gaming. I'm a huge fan of the scroll wheel moving from free-flow to incremental, which happens at the push of a dedicated button just above the wheel. The RGB lighting is delightful, and a storage area below the power switch on the bottom of the device allows you to store the USB dongle for safe keeping. Tracking is superb (as is common on Logitech devices it seems), and I was able to guide the device on literally every surface i could think of or access. I didnt try distance tracking, so I cannot speak to performance in this area. On the down side, this mouse is strictly controlled through the dongle, as opposed to having Bluetooth capability, which is a limitation when compare to some of Logitech's own other wireless gaming mice that can use both a dongle and Bluetooth on any Bluetooth-capable device. The storage area underneath the mouse cannot fit the small or large button alongside the dongle, so there is high likelihood of losing the button if you carry it through other means for preferred switching of sizes between games or productivity work. The biggest issue I had overall was with the downloadable software application for the mouse. It uses the G HUB app, and the app is not intuitive at all, forcing you to go through a demo to get to the RGB controls, which are a separate set of options from the ones you can download and use on a completely different screen; Options loop around repetitively, and require that you basically click on almost every option in order to figure out where to go or what to press to do whatever you are trying to do through the app. I stumbled across how to activate saving settings directly to the device, and then stumbled across how to get to a game profile while trying to figure out how to switch the RGB settings (which appear in two different areas, the least convenient of which is where the main controls are actually located). Not sure what the design team was thinking when they slopped every menu they could think of into random locations, but it needs a TON of work. had it not been for the mouse itself being so fun to use and look at, the menu options alone would have cost this device two stars. Overall, I'd recommend the mouse to others, even if they prefer smaller mice, for both gaming and regular productivity needs, but I would certainly warn them about how disorganized the settings are through the G HUB app if they are intending to use this mouse for gaming.

    I would recommend this to a friend