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Customer Ratings & Reviews

$171.99

Customer reviews

Rating 4.7 out of 5 stars with 1603 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,603 reviews
  • Rated 3 out of 5 stars

    Logitech g502 X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the mouse I feel like it’s a bit overpriced for the quality I give it a 7-10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Logitech G502 X. It's helpful to hear different perspectives on our products. Thank you for sharing your thoughts!

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming. use it for a long while before charging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, long lasting battery overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse light very accurate aim and just a amazingnfeel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our teenagers. They love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of m502 so this was great being wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in 27 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button for Free Scroll broke in 27 days. It will press down but not activate fully. The wheel has less resistance but not free scroll. I own g502 wired and g502 hero wired. The other 2 are still kicking strong after years. Hopefully this is a fluke and Logitech will replace it. Be weary, Best Buy only has a 14 day return on this item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—we’re really sorry to hear about the Free Scroll button issue, especially so soon after purchase. It’s great to know your other G502 models have held up well, and we’d love the chance to help get this one back on track.

      Please reach out to our social care team at **socialcare@logitech.com** with the following details:

      - Name
      - Email Address
      - Country
      - Product Name
      - Brief description of the issue

      We’re here to support you and hope to restore your confidence in the product. Logitech

  • Rated 5 out of 5 stars

    EPIC MOUSE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouse i had in a few years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not the best

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing mouse. I have had Logitech in the past and I know within months these always get bugged and constantly have issues. Same thing happened to this mouse, started bugging out and ended up having to get something new. Note don’t ever buy a Logitech mouse just get something from a company that cares about their products

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Mouse, Not Lightweight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X Plus Lightspeed gaming mouse is nothing short of Logitech's best hardware. The connectivity is great. It uses the typical usb dongle, with downloadable software from their website. Once it is installed, you can control every aspect of the mouse. The RGB lights, DPI, etc. While using it, I did notice the weight. It is definitely heavier than your typical gaming mouse, but in a good way. I used it while playing a variety of PC games. From first person shooters, RPG games, city building games, and racing. They are worked great, with zero lag from the mouse. Compared to other Logitech gaming mice, this one is my favorite now because of its weight. Controlling the RGB lights is fun too. I have mine matching the other RGB lights on my keyboard and office lighting. The scroll wheel is also adjustble. You can switch from fast scrolling to a more staggered feel. I do not think that Logitech missed anything when they made this mouse. Overall, I can recommend the Logitech G502 X Plus to anyone looking for a versatile gaming mouse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy with it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wheel in the center moves to freely misses me up when I game

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback! The G502 X PLUS features a dual-mode scroll wheel designed to give you more control.

      Simply press the button directly behind the wheel to switch from that "free-spin" mode to a tactile, ratcheted mode that provides the precision you need for gaming. Logitech

  • Rated 2 out of 5 stars

    Wack mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!

  • Rated 1 out of 5 stars

    Broken, Geeksquad can’t fix and still warrantied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse for 3 months, stopped using it for a week and it stopped working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret that the Logitech - G502 X PLUS LIGHTSPEED Wireless Gaming Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Match this with the mouse pad that wireless charges the mouse and you get a great combo. Love that this has such precision that I can turn up or turn down on the fly thus adjusting to different types of games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good just expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good just too expensive. Got during black Friday sale so that helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse! I couldn't have bought a better one than this. Its super smooth its really fast and it also has adjustable speeds. Overall i would buy this a second time when this one is done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mouse review 515

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused. Logitech

  • Rated 1 out of 5 stars

    Scroll Wheel Failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse at first i bought it on 1-10-23 and it was great but then on 2-28-23 the scroll wheel completely stopped working. Failed 18 days after the return policy. Now normally i would have bought the replacement plan but i was extremely low on funds at the time and this was already pushing it and could afford to pay 50 dollars for the replacement plan on a 150 dollar mouse well now im out 150 bucks and have a mouse i cant even use for most games as i regularly use the scroll wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We deeply apologize for the inconvenience you experienced with the scroll wheel of your G502 X Plus. We understand your frustration and this is surely not what we intend to deliver. If you haven't already, we encourage you to reach out to our support team who may be able to provide further assistance or explore potential solutions under warranty. We appreciate your feedback and will strive to improve our products in the future.

  • Rated 2 out of 5 stars

    Doesnt have multiple device capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking up this feature but found nothing, an associate told me this mouse could connect to multiple devices. I bought it only to find out that it doesnt. We work come home and are gamers so the goal was to use this one mouse for both computers. Very disappointed

    No, I would not recommend this to a friend