Customer Ratings & Reviews
- Model:
- 910-006169
- |
- SKU:
- 6512123
Customer reviews
Rating 4.7 out of 5 stars with 1564 reviews
(1,564 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor for its impressive battery life, lightweight design, and comfortable feel. Many appreciate the customizable RGB lighting, responsiveness, solid build quality, and useful scroll wheel. While some find the mouse to be expensive, others have noted issues with the software, size, and lag. Overall, the mouse is well-received for its performance and features.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Great mouse but got a defective unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ab improved version of the g502, it felt great on my hand and it has that crisp of a click. Unfortunately, I got a defective unit. My left click suddenly stopped working after an hour of gaming and didn't get fixed after restart/unplug.
I would recommend this to a friendRated 1 out of 5 stars
The old one is better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really quite ridiculous that they did not put counterweights in their new iteration of the 502. On the old 502 you can place the weights precisely to have a prefect balanced lift and feel. The new one did away with this and imo ot makes the mouse not worth buying, especially if you're used to balancing your mouse for that perfect lift-off feel. 20 extra dollars for rgb on the new one? No thanks. Optical switches are great but ive had my 502 lightspeed since it released and have had 0 switch problems. I would only buy this new version if you're ok with less battery life, no counterweight, paying 20 extra dollars for a little led, and it being a bit bigger.
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Side buttons annoying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Side buttons activate way too easily when moving the mouse in a fasr paced gaming sessio
This review is from Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an problem. Your feedback is important to us, and we'll make sure to share it with the right team. Thank you!!
Rated 1 out of 5 stars
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came defected, which logitech knows about. Cant return because bought it online and picked it up. (Store is 3 hrs away and not driving there to return a mouse, I wouldn't buy this mouse until they fix the defective units they have)
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the G502 X Plus did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I have attached a link to our support page. There, you'll be able to submit a ticket with our warranty department to get this issue solved. Again, we truly apologize for the inconvenience. We look forward to hearing from you to get this resolved. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/7639147701399-Warranty-G502-X-PLUS-Wireless-RGB-Gaming-Mouse