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Customer Ratings & Reviews

$159.99
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Comp. Value: $179.99

Customer reviews

Rating 4.7 out of 5 stars with 1564 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor for its impressive battery life, lightweight design, and comfortable feel. Many appreciate the customizable RGB lighting, responsiveness, solid build quality, and useful scroll wheel. While some find the mouse to be expensive, others have noted issues with the software, size, and lag. Overall, the mouse is well-received for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,564 reviews
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel doesnt have any haptic detents, but other that that its a solid choice. Long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta clicky mouse. Feels awesome in the hand when using for gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software glitches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because Logitech's software would randomly pop up a message asking if I wanted to dictate even though dictate was off. My Razor mouse never did this.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We're sorry for the software issue you experienced and regret the inconvenience caused. Your input is valuable and will be shared with our team for review Logitech

  • Rated 4 out of 5 stars

    try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandson really likes the mouse. took a little bit to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bank account hurty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is mouse, does gaming, isn't home pest, is expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed! But looks cool!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this was built as a hybrid for work and play, however, the wheel tends to scroll on its own at times! Not ideal for work or play!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 X PLUS mouse. We're glad you like its design, but we apologize for any inconvenience caused by the unintentional scrolling. Your feedback is valuable as we work to improve our products.

  • Rated 4 out of 5 stars

    Really nice mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great mouse, the user interface for the lights is a bit annoying though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok mouse, not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok, a bit on the heavier side. and I would perfer G703 for the ergonomic.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the G502 X PLUS. We understand it might feel heavier than some prefer, and the G703 offers a different ergonomic profile. We appreciate you taking the time to share your experience Logitech

  • Rated 4 out of 5 stars

    Kinda Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little laggy on the input, but over all a great product!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a smaller productivity mouse, I was afraid it'd be too large. Pleasantly surprised how nice this mouse is.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Go with the wired

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd go with the wired for the price, it's a good mouse and all but for the price it should be amazing and it's not

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly appreciate your valuable feedback which is important to us, and we'll make sure to share it with the right team. Thank you so much!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Is it good?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, won’t have any troubles and the battery last for a long time if you don’t have the lights on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but greay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. My son really like it even it is too expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh it’s cool for what it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the money but if you are in the market for a productivity/gaming mouse to daily then this is jt

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the G502 X PLUS. It's helpful to hear your perspective on its value and whether it aligns with your needs for a productivity/gaming mouse. Thank you for sharing your thoughts.

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse I ever had. Price is expensive but I guess you get what you pay for!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in 27 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button for Free Scroll broke in 27 days. It will press down but not activate fully. The wheel has less resistance but not free scroll. I own g502 wired and g502 hero wired. The other 2 are still kicking strong after years. Hopefully this is a fluke and Logitech will replace it. Be weary, Best Buy only has a 14 day return on this item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—we’re really sorry to hear about the Free Scroll button issue, especially so soon after purchase. It’s great to know your other G502 models have held up well, and we’d love the chance to help get this one back on track.

      Please reach out to our social care team at **socialcare@logitech.com** with the following details:

      - Name
      - Email Address
      - Country
      - Product Name
      - Brief description of the issue

      We’re here to support you and hope to restore your confidence in the product. Logitech

  • Rated 3 out of 5 stars

    Buy g 502 instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting more than this. Feels like previous version is better even though it is more expensive.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback about the Logitech G502 X PLUS mouse. We're sorry to hear that you were expecting more and that you prefer the previous version. Your feedback is important to us as we continue to improve our products.

  • Rated 3 out of 5 stars

    Buy a Razer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the better feeling mouse from Logitech aside from the superlight. For the same price though you can find better options from Razer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech - G502 X PLUS. Your insights are valuable to us as we continue to innovate and deliver exceptional gaming experiences. We'll carefully consider your comments as we develop future products.

  • Rated 3 out of 5 stars

    Good for small hands

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. Felt like it was built very solid. My only complaint if that it’s a little too small. I had to return because there wasn’t enough space for my thumb. I kept hitting a button accidentally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse if you can keep it working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. A few buttons stopped working and had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the Logitech - G502 X PLUS. We value your feedback and will use it to improve our products. Please let us know if you have any further questions or concerns.