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Customer Ratings & Reviews

$159.99
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Comp. Value: $179.99

Customer reviews

Rating 4.7 out of 5 stars with 1564 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor for its impressive battery life, lightweight design, and comfortable feel. Many appreciate the customizable RGB lighting, responsiveness, solid build quality, and useful scroll wheel. While some find the mouse to be expensive, others have noted issues with the software, size, and lag. Overall, the mouse is well-received for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,564 reviews
  • Rated 5 out of 5 stars

    Best mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with this mouse, does everything I want and is extremely user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed the mark in quality with this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse until it broke, had 2 and both lost function in multiple buttons

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear about the issues you've encountered with your Logitech - G502 X PLUS mice. We take product quality and customer satisfaction very seriously. Please reach out to our support team for prompt assistance. They will be able to troubleshoot the issue or initiate a warranty claim, if necessary. Your feedback is valuable to us as we strive to improve our products and ensure a seamless user experience.

  • Rated 3 out of 5 stars

    A good, yet somewhat flawed gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid mouse gaming mouse with a lot of built-in features, however, there are some things that I felt could have been done a bit better in terms of build quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too overpriced for this mouse! You can do just about everything on a mouse half the price as long as you’re okay with it not lighting up under your hand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Godly wireless mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse super responsive never thought a wireless mouse could be so good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken, Geeksquad can’t fix and still warrantied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse for 3 months, stopped using it for a week and it stopped working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret that the Logitech - G502 X PLUS LIGHTSPEED Wireless Gaming Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com Logitech

  • Rated 3 out of 5 stars

    Logitech g502 X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the mouse I feel like it’s a bit overpriced for the quality I give it a 7-10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Logitech G502 X. It's helpful to hear different perspectives on our products. Thank you for sharing your thoughts!

  • Rated 3 out of 5 stars

    So close to perfection...just short by a hair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great mouse. Everything i could expect. The ability to almost have complete control of everything...except the rgb!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that the G502 X PLUS LIGHTSPEED is meeting your expectations and providing a great gaming experience. We'll take your feedback about the RGB customization into consideration for future products. Thank you for sharing your positive feedback!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming. use it for a long while before charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    G502X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, long lasting battery overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse light very accurate aim and just a amazingnfeel!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but not worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, rgb is cool. Lacks adjustable weight, and you have to buy into logitech's ecosystem to unlock its "full potential."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Mouse, DON'T BOTHER; read summary at bottom.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse as a great mouse, but with a humongous flaw. Actually, this flaw is among almost all Logitech gaming equipment and office equipment. The good: -Feels very comfortable -Extremely light -Cool colors -Many buttons to work with The bad: -RBG light location is weird. You only see it when not using it, as your hand will cover the light. -Can't fit the extra button cover in the bottom cavity meant for the USB. The ugly (big flaw): Logitech GHub is the flaw. It is an awful, garbage program that has not been looked after and maintained. You will find that setting up RBG is a pain (lights won't save to device; lights won't even show up sometimes); sometimes the colors don't look like what you picked; button assignments don't always work; and profiles can be extremely pain-inducing to set-up. TL;DR: The mouse itself is an amazing piece of hardware. But Logitech refuses to upgrade their very low-quality program, causing a lot of user frustration. (Oh and if you expect that they will actually listen to you, well, they don't. You will find threads of people trying to fix aforementioned problems from over 5 years ago now and more if you search for the solution.)

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly appreciate your time and efforts in leaving us with a valuable feedback. We certainly understand your displeasure with the G Hub and apologize for any inconvenience that arise. We want our users to enjoy the products as much as we do. We'll make sure to communicate this with the appropriate team as we continue to enhance our products as well as the user experience.

  • Rated 5 out of 5 stars

    Just an amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a logitech customer for a long time and have alwyas seen that their products are worth the money and they stand behind theiir product. Their gaming line is my favorite. I dont feel there are any cons, the mouse itself fits comfortably in the palm of your hand and all the buttons are easily accessed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing mouse. I have had Logitech in the past and I know within months these always get bugged and constantly have issues. Same thing happened to this mouse, started bugging out and ended up having to get something new. Note don’t ever buy a Logitech mouse just get something from a company that cares about their products

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Best Buy Employee

    Rated 3 out of 5 stars

    not the best

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lmb is not big enough keep hitting other buttons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is not bad, i have larger hands so i keep accidentally hitting the two buttons on top. Two side buttons also get pressed if you pick the mouse up to move it. Charging and batt life are good usally lasts around a week. The software is difficult to set up profiles for individual games.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for the inconvenience caused by the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your concerns about the size of the main buttons and the accidental clicks from the side buttons. We appreciate your feedback on the battery life and software. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Rated 2 out of 5 stars

    1st Logitech device that I don't like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this mouse and I own several Logitech devices-the overall feel is cheap and plasticky and the G-Hub software does not keep my settings. The mouse also jumps all over the screen no matter what DPI setting I choose. I have cheaper logitech mice that feel more premium than this device and works flawlessly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 2 out of 5 stars

    Wack mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!

  • Rated 2 out of 5 stars

    mouse review 515

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused. Logitech