Customer Ratings & Reviews
- Model:
- 941-000121
- |
- SKU:
- 4223402
Customer reviews
Rating 4.6 out of 5 stars with 1966 reviews
(1,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the G920's force feedback, overall quality, and ease of use, noting that it adds realism to their gaming experience. Compatibility and setup are also appreciated by users. However, some customers find the brake pedal unsatisfactory, and a few wish the wheel was larger or that it made less noise.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointed in shipping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son as a Christmas present and when it arrived at my house the box was all beat up and the tape was barely holding it together. I took it out of the shipping box and the box it came in was tore up as well, if fact the steering wheel fell out of the box. I pieced it back together and wrapped it up because it was his Santa gift and at 11:00pm Saturday night and 40 miles away from the nearest Best Buy it was my only option. Now on top of that it was missing the power supply. At this point I have no idea if it even works because somewhere along the way the power supply disappeared. So Monday morning I will have to head to town for a power supply and then hope the other items work because they don’t have any other ones in stock. If we get the power supply and everything works as it should I’ll change my review.
I would recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a missing wire. Best Buy ssys they don't carry the wire. I can't find it on Amazon. Best Buy hasn't been any help. My son was really excited to use it yet hasn't been able to.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 5 out of 5 stars
Can't go wrong!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best steering wheel ever you can't go wrong with this one.
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its nice and smells very good like a stale cracker
I would recommend this to a friendRated 2 out of 5 stars
Don’t work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work anymore never was rough with it or anything like that
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Simpson! I'm sorry to hear about your experience with the G920 Racing Wheel. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G920 has a 2-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech G
Rated 5 out of 5 stars
The best of the best, hoss.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doing it and doing it, the way I should all day every day, hoss.
I would recommend this to a friendRated 4 out of 5 stars
Not badddd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good. Still brand new so lets see how it wears.
I would recommend this to a friendRated 4 out of 5 stars
Solid wheel for Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The steering wheel does its job and the kids love it.
I would recommend this to a friendRated 2 out of 5 stars
Hard to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i was expecting when i purchased this product
No, I would not recommend this to a friendRated 1 out of 5 stars
Need game card code
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to give this a one. At least it works but he needs the game card in order to prove that this item really does what it's supposed to do
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Rated 2 out of 5 stars
G920 Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unrealistic and I found it. not to be very precise, the movements don’t translate well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the G920. It sounds like this may be an isolated issue with your unit. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
- Cons mentioned:Noise
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The steering wheel is to small. Make to much noise when turning the wheel.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Shaba,
Thank you for your feedback. It is greatly appreciated. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
Not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sterling wheel was not stable, would drive on own, returned item
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Avidgamer! I'm sorry to hear about your experience with the G920 wheel. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech G
Rated 1 out of 5 stars
Best Buy's Customer Service is really bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's Customer Service was not helpful when I tried to return this item. Very disappointed with their service.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you are going through this. We'd recommend you to report this directly to BestBuy for further assistance.
Rated 2 out of 5 stars
Sold as new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fine Was sent as an open box, but I was charged full price
I would recommend this to a friendBrand response from Logitech
Posted .Hi Bradfnp, Very sorry to hear that you were charged full price for an apparently open box item. However, so very glad to hear that the G920 Racing Wheel for Xbox Series works fine. Hopefully you contacted Best Buy to let them know and can get some resolution. Here is a link to Best Buy support: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001. If you should experience any issues with the G920, here is a link to the product support page https://support.logi.com/hc/en-us/articles/360024322833. Here you'll find troubleshooting FAQs, software downloads, warranty information, spare parts, and more. Hope that you found this helpful and that all is well. Thank you for choosing Logitech. - Richard from Logitech
Rated 2 out of 5 stars
DONT BUY THIS PLEASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the purchase, do not buy please this a warning
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kash, Thank you for sharing your succinct feedback regarding the G920 Racing Wheel. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please use this link to learn more about the 2 year limited hardware warranty: https://support.logi.com/hc/en-us/articles/360024918834-Warranty-G920. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Steering wheel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item thinking i was going to be using it all the time, used it once and had problems with it. Bought it and returned it same day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 1 out of 5 stars
Avoid this if you want to experience race simulate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't even bother. The wheel is bent before taking out from the box might be through the quality control of the manufactory but still, with 250$ product you should get something better quality, not something that feels like a toy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LeoNguyen, thank you for your feedback! The G920 Driving Force Racing Wheel and Pedals is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024322833--Getting-Started-G920-Driving-Force-Racing-Wheel - Will, Logitech G.
Rated 1 out of 5 stars
Not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to buy the chair in order to use this. Does not say that when you buy it and best buy does not sell the chair.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a fanatec wheel for my 360 and thought I would try this since it was half the price. The reviews weren't bad so I took the plunge. I literally returned it the next day. It doesn't feel real at all and the shifter is a plastic p.o.s. Do your self a favor and just buy a fanatec wheel you won't regret it.
No, I would not recommend this to a friend