Customer Ratings & Reviews
- Model:
- 941-000121
- |
- SKU:
- 4223402
Customer reviews
Rating 4.6 out of 5 stars with 1966 reviews
(1,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the G920's force feedback, overall quality, and ease of use, noting that it adds realism to their gaming experience. Compatibility and setup are also appreciated by users. However, some customers find the brake pedal unsatisfactory, and a few wish the wheel was larger or that it made less noise.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Logitech g920
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is working fine and in good condition. But the customer support was not very understanding and couldn't let me return the item.
I would recommend this to a friendRated 1 out of 5 stars
Don’t Do It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Super fun for 10 minutes but not at all worth the price.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!
Rated 1 out of 5 stars
Defected item received
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited for my son to use to wheel until it came broken. Right turning wouldn't work and they wouldn't accept it back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dispponited
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so disappointed in Best Buy, I got the message saying that my package was outside my door and I go take a look and there nothing I had to a Reship.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! I hope you are able to have this issue resolved so you can get back to racing. - Will, Logitech G.
Rated 1 out of 5 stars
Don’t buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work, Can’t even take it back, I didn’t know you only have 14 days. I have box and everything. Don’t spend your money. Won’t work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that you couldn't get the G920 to work. Here's a link to the Getting Started PDF: https://www.logitech.com/assets/53756/2/g920-driving-force-racing-wheel.pdf. Also, the G920 does come with a 2 year limited hardware warranty. Here's a link to File A Claim: https://support.logi.com/hc/en-us/articles/360024918834-Warranty-G920. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Rated 1 out of 5 stars
Didnt work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine didnt work, said it was excellent condition but was broken
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jimescobar, we are sorry to hear that the G920 racing wheel did not work properly for you. At the end of this message I have attached a link to our FAQ's page that can help you resolve any issues you may have with your wheel. If that doesn't work, you'll be able to submit a warranty ticket to get your wheel replaced with a new one. Once again, we apologize for the inconvenience. We can't wait to hear back from you with an updated review. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024322833
Rated 1 out of 5 stars
One issue after another
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, some people have a lot of luck with these wheels others do not. I did not.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sorry to hear that you are unsatisfied with your G920. We are always looking for ways to improve our products, so we appreciate your review. I would love if you had more context on what you are experiencing. Please feel free to visit https://support.logi.com/hc/en-ca/articles/360024322833 for more information on set up, FAQ, etc. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Rated 1 out of 5 stars
Bad for pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with pc. Buttons didn’t work nor did it come with instructions
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work with Forza Horizon 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with Forza Horizon 4. Despite all the videos I have watched and setting adjusted you can’t use on This game. Others games plays gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good too slow slow slow loading and slow loading
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mrsali,
I am sorry that the G920 Driving Wheel is not meeting your expectations. The wheel should not affect the loading speed of the game. Feel free to contact the Logitech support team for assistance with your issue if you still think the wheel is slowing down the loading speed. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year. Thought I had a warranty but I didn't.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nothappy,
I am sorry that the G920 driving wheel did not withstand your use. The G920 comes with a 2-Year Limited Hardware Warranty, so feel free to contact Logitech's customer support if you think this is a manufacturer defect. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less then 48 hours after having it. I would not buy again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Damian, thank you for sharing your experience with the G920 Driving Force Racing Wheel. I'm sorry that the system broke in less a couple days. Logitech does offer a 2 year limited hardware warranty on the G920, you can file a warranty claim by going to this website: https://support.logi.com/hc/en-us/articles/360024918834-Warranty-G920 Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work out of the box for the Xbox One S. Horrible customer support as well. DO NOT BUY!
No, I would not recommend this to a friend- Pros mentioned:Force feedbackCons mentioned:Wheel size
Rated 5 out of 5 stars
Very cool!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked one of these bad boys up yesterday and finally got it all hooked up with my xBox One S. I played NASCAR Heat Evolution and Forza 6 with it before having to give up the flat screen to my dear wife. What a blast to use and it just immerses you into the racing experience. The force feedback is great along with the very sturdy pedals that come with it. I haven't adjusted it much and it was recognized right of the bat in both games. One of the great features is how the brake pedal has some resistance just like a real one. We may have to buy another television so that I can play this more. Everything on the wheel and pedals is built like a tank. Nothing like some of the other wheels that I have had in the past. Very expensive but very worth it, IMO. If you are really into your racing games, this will take your game to the next level. I felt like it was much easier to hold my line on the track as well, once I adjusted to using the wheel.
I would recommend this to a friend Rated 1 out of 5 stars
Repackaged as new by BB and Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed in BB. I ordered on BB.com and received an obviously repackaged item which had the same problems that someone else returned it with. I really wanted this wheel to work for me since I have arthritis in my left hand (thumb) which limits my play. The wheel I received did not show in my xbox accessories and the games it did show up in controllers was a different wheel in all accept one. Out of 7 games I have that were listed as compatible only 2 had a working reverse. In the others if I went head on into anything it was game over. I only had one game that it worked in and I could control it and enjoy racing. In other games I couldn't move the wheel even a 1/4" without it going into a screeching slide and unable to control. I returned it and refuse to purchase another wheel from BB or Logitech. I'll stick with my basic controller which I am good at and suffer thru my pain when I can. I have no idea what a properly working G920 feels like.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not link up. Will not return even though just given as a gift
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wheel didn't work. Logitech's customer service is non-existent. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken peddles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for Christmas. Peddles are already broken (gas peddle)
No, I would not recommend this to a friend- Pros mentioned:Force feedback
Rated 5 out of 5 stars
A must for driving simulators
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wheel, along with a Raceroom race seat, and it makes Forza 6, and Project Cars an absolute blast to play. With both games the wheel, and or pedals will need to be calibrated to your preference. The brake pedal is firm, but I works perfect for me in both games. I like having the brake pedal stiff. For me the brake pedal feels more accurate, and easier to control under hard barking. The steering wheel, and pedal set look and feel like a very high quality product. The price may seem high, but you get what you pay for, and I very happy with the purchase. I have read reviews about the force feed back not being strong enough,and I would have to disagree. in both Project Cars, and Forza 6 I had to turn it down, more so with Forza6. I was using the Thrustmaster steering wheel & pedal set (non force feedback) prior to buying the Logitech steering wheel. This is the only thing I have to compare to besides the xbox controller. The Logitech wheel hands down is superior to both. I feel the Logitech is great if/when your ready to take your racing to the next level.
I would recommend this to a friend Rated 2 out of 5 stars
Forza Horizon 4/Motorsport 7 have insane PC bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying this for PC use, don't. It doesn't work well with Forza and the support is only users trying to help other users. Logitech and Playground have terrible support for wheels on PC
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Dustin,
Thank you for your feedback. It is greatly appreciated. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech