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Customer Ratings & Reviews

$432.14

Customer reviews

Rating 4.7 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, perfect force feedback, and awesome ease of use. They also appreciate the realism it adds to games, the feel of the steering wheel, its good price, and broad compatibility with platforms like PlayStation and PC. However, some customers have noted concerns regarding the product's noise level and the tedious setup process involving multiple cables.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,351 reviews
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product just wish the direct drives wasnt thousand dollars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of not being able to disconnect all the cables.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Especially Bad, DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G923 racing wheel and pedals set is a total letdown. Its boring design, weak force feedback, and pedals that feel like dead weight combine to make racing feel like a chore. Topped off with a super confusing software, this product is a big bummer that's a slap in the face to anyone who thought this would be fun to race with. Logitech really dropped the ball with this one, and it's disappointing that they're getting away with good reviews. TLDR: It's really bad. Stay away.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear about your negative experience with the G923 as it did not meet your expectations. We definitely value your input and make sure that this is passed along to the development team for them to consider in the future updates. Thanks so much!

  • Rated 3 out of 5 stars

    No handbrake connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good about this product but it doesn't have a handbrake connection, and there's not many compatible games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months of intense F1 racing, brake pedals doesn't function to 100% anymore even after trying every solution online. At first, it was awesome. But it won't brake to 100% anymore.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm very sorry to hear the brake pedals are not functioning as expected after only two months of use. We understand your frustration and will do our best to assist you with this. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Not a pleasant experience.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wheel is definitely for beginners. Very jerky and you can feel the gears that drive the wheel. Spend the extra money if you want an actual sim experience. Also the noise it makes when doing its thing is too much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DEFECTIVE PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works well until 6weeks of continuous use. Then defective; wheel stops working.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech G923 Racing Wheel and Pedals. We're very sorry to hear that the wheel stopped working after only six weeks of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed… The wheel overall is great, but purchased to play American truck simulator and could not get this to work with the game. In fact it made the game harder than using just a keyboard. Was hoping this would make it easier than keyboard unfortunately I was wrong. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    steering wheel will fling a table if mounted to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really didnt think it was worth the money it would be better if you had the chair and everything else

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really sorry to hear about your experience with the Logitech - G923 Racing Wheel and Pedals. That’s not what we aim for. Please contact us at socialcare@logitech.com with your details so we can assist you directly. Logitech

  • Rated 5 out of 5 stars

    World Of Outlaws Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wheel works great on the PS5 and racing the World of Outlaws game. I had to adjust the wheel settings on the game setup, and now it's perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quite the let down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might as well spend the money on a high end racing set up. Also highly recommend getting a racing chair.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the Logitech G923 Racing Wheel and Pedals did not meet your expectations. We appreciate your feedback and will consider it. Logitech

  • Rated 2 out of 5 stars

    Not satisfying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what i expected my nephew could not play correctly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear the Logitech G923 Racing Wheel and Pedals didn't meet your expectations and that your nephew experienced difficulties using it. We understand this is frustrating and apologize for any inconvenience this may have caused. Logitech

  • Rated 3 out of 5 stars

    Still in box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had time too open the box yet . But will do asap ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Realism
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Realistic Racing Wheel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great time playing with the Logitech G923 combination wheel and 3-pedal car racing controller. This device is very rugged and has a lot of features that make racing games on PC, XBOX or PS4 very realistic. I did use the game on a Windows-10 PC with one of the most popular motorsports games and it worked nicely. The sounds, video and action are all more of a thrill when you use this wheel. If you are not a seasoned gamer and are using a PC, be sure to configure the game to use the Logitech G923 wheel and pedals, else it defaults to use your keyboard as your controller. It is simple to setup the pedals and wheel as your input controls and you also can set other items like the shifter. If you don’t have a separate shift control, you can use the paddles on the steering wheel to shift up and down. There are dozens of options to set that make the game more and more realistic and this G923 does support as many as I could think to try. One of the most realistic functions is the vibration feedback you get especially when you crash into a wall, which you will do when you start out. If you want advance gaming setup, all the controls are available with this device, but if you just want a simple race car set, you can just do that. I had only used a keyboard before so using this device as the controller was tremendous and tons of fun. It isn’t a requirement, but it would be a good idea to also get a separate shift knob. I plan to get one of the “Racing Wheel Stands”. These stands hold the pedals in place as well as the steering wheel and optional shift knob control on its own platform – so that you look like you have a regular car dash setup in front of you. I do plan to invest in one of those stands. You can use any chair that works to get you in position. This G923 is sharp looking, handles the complex or simple games and is a blast to play with. I highly recommend this device.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi RalphHenry, Thank you for this rave 5-star review of the G923 Racing Wheel. You gave a lot of helpful insights and we appreciate your feedback. Just remember, if anything should go wrong, please go to the "Get Support" page for the G923 (https://support.logi.com/hc/en-us/articles/360052978853) and you should be able to find solutions and troubleshooting guides. Hope you found this helpful and that you will continue to enjoy your G923 as you build up your driving set up. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 2 out of 5 stars

    Noisy and cluncky - Not what I expected.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to like this, but the noisy, rickety FF motor and gearing system completely withdrew me from the illusion of racing. I'll be looking into a decent belt-driven fanatec unit, albeit at a much higher price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad overall experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the g923 for Christmas from my grandparents but after getting a broken model we tried to exchange it and got next day shipping and my package has since been lost. We have given it over a week and called the shipping number and we got nowhere with a very rude worker. I still haven’t received my package or any compensation even after requesting a refund. Overall not a good experience.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear about your disappointing experience. We recommend reaching out to BestBuy customer support for further assistance regarding your order. They should be able to address your concerns and help provide a resolution.

  • Rated 2 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke poor quality. Item was loud and the wheel was loose within a couple days and with very light use

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver.In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 2 out of 5 stars

    Needs A little work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. The pedals are extremely small. The brake and Clutch pedals are to close to each other. The steering wheel is great. But the floor pedals need to redone.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tnt74,
      I am sorry that the G923 did not meet your expectations. I will record your product insight and pass it on. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has been wanting this! And I can finally surprise him with it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not supported well enough to enjoy playing games which it’s made for. The price tag is also too much for what you get.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Tucker. Sorry to see you're having some compatibility issues with your G923 Racing Wheel. While all games aren't supported, we are working with the game developers to include as many racing titles as we can. Look for more to be added in 2021! But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360052978853. Hope that helps!