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Customer Ratings & Reviews

$432.14

Customer reviews

Rating 4.7 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, perfect force feedback, and awesome ease of use. They also appreciate the realism it adds to games, the feel of the steering wheel, its good price, and broad compatibility with platforms like PlayStation and PC. However, some customers have noted concerns regarding the product's noise level and the tedious setup process involving multiple cables.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,351 reviews
  • Rated 1 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not realistic at all compared to a real car..cannot simulate with this wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We sincerely apologize that the G923 racing wheel did not meet your expectations for realism and caused disappointment. While consumer-level racing wheels are designed to enhance the gaming experience, we understand that they cannot perfectly replicate the feel of a real car. We are sorry that this product did not provide the level of simulation you were looking for. Logitech

  • Rated 1 out of 5 stars

    Bad wheel good pedals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel is very clunky and doesn’t feel realistic

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the wheel of the Logitech G923 Racing Wheel and Pedals did not meet your expectations. We understand your feedback about the clunkiness and lack of realism. Logitech

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, it's fun and awesome and i use it for Horizon 5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what you want of a steering wheel. Slow and not real

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry the G923 wheel isn't meeting your expectations for responsiveness and realism. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Rated 5 out of 5 stars

    Steering wheel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this the vibrant wheel and reactions are great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not Ease to secure not ease to use my kids like more the remote butter.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G923 racing wheels are equipped with built-in bolt mounting points that can be used to secure the wheel unit. You can refer to the below link to know more.
      https://support.logi.com/hc/articles/360051038494-Mounting-templates-for-the-G923-racing-wheel
      However, we will take this as feedback and pass it along to the right team.

  • Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response from wheel, like that pedal box is well build with firm break pedal!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Take precautions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasent awesome, the force feedback is kinda garbage and the wheel Seems smaller and more clunky.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Tanner, thank you for sharing your experience with the G923 Racing Wheel and Pedals. I'm sorry that you did not enjoy the force feedback that the G923 has to offer. This is Logitech's top of the line racing wheel with TRUEFORCE feedback that delivers "next-gen force feedback" I'm sorry that the wheel was undersized for you and not the feel you were hoping for. I hope you are able to find a Racing Wheel that delivers on the features you desire. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't seem like its goin to last long brake is why to hard to push

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor build quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel itself is nice but the plastic quality at the base of the wheel is extremely poor. It is meant to clip to a desk but it did not hold. Would not recommend, especially not against cheaper/better options.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback. We regret to hear that the product didn't meet your expectations. We'll communicate this with our development team as we continue to enhance our products as well as the user experience.

  • Rated 1 out of 5 stars

    Horrible Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a wheel that did not go with the box, wrong serial #. On top of that the wheel was malfunctioning and that would not take it back because it was the day after 15 day return policy. Had to return it to manufacturer for a new one, I am done with Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUY PROTECTION PLAN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Oct for Xmas. Item past refund/exchange time. It does not work, spend the added monies and buy Geek Squad plan. Having to go through Logitech Support in an attempt to have the item exchanged/repaired, if possible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Hanna,
      I am sorry that you are having issues with the G923. This is not normal; the G923 is resilient to harsh use and will last you for years typically. For the same reason, Logitech G offers 2-Year Limited Hardware Warranty for the G923. So, feel free to contact the Logitech customer support team to find a solution for your issue or get a replacement. Logitech appreciates your product review. - Leo from Logitech

  • Pros mentioned:
    Force feedback, Steering wheel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Solid Gateway Into Sim-Racing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Sim genre currently seeing a massive boom in the time of COVID, it’s hardly surprising that Logitech would choose this moment to release an update to their G92 series of force feedback racing wheels. The new model doesn’t bring much to the table to compete with higher tier enthusiast products that are out there, but offers plenty for fans of their current wheels to like. The wheel displays excellent build quality overall. Logitech has gone out of their way to produce a pleasantly tactile user experience with this wheel, and the hand stitched leather and polished leather delivers. The control layout is just close enough to a standard PS4 controller to allow muscle memory to guide you to each button, a necessity if you’re playing in VR, and the force feedback motors are tight and responsive. The pedals are also quite good, though a bit less interesting than the wheel. The accelerator, brake, and clutch all feel sturdy and satisfying to use. There’s no active feedback from them, though the brake pedal does feature a new progressive spring that gets firmer as you depress it to simulate the feel of a real brake pedal. You can also adjust the spacing of each pedal if you so desire by shifting each pad to the left or right by about an inch or so, though I suspect most won’t bother. Force Feedback is roughly what you’d expect from a wheel in this range. It uses gearing to couple the force feedback motors to the wheel rather than the belt drives that most other manufacturers in this price range use, which means you don’t have to contend with any kind of response lag due to the belt’s elasticity and the time it takes to fully spin up the motors but sacrifice the smooth, more true to life feel of the effect a belt can offer. You’ll find a hundred different opinions on this among racing afficionados but for my part I’m fine making this trade. While it’s true that just sitting in a room and spinning the wheel feels harshly mechanical due to the gearing, when I’m fully immersed in a game I stop noticing this almost immediately. And the ability of the wheel to provide instant feedback to every impact, slide, or ill-advised turn is greatly appreciated. Others may disagree, but I don’t think the fact that the wheel uses geared feedback should stop anyone from considering this wheel outright. Of course, the motors driving the wheels are only part of the force feedback that comes with this wheel. The big new feature the G923 brings to the table is TrueForce – an added haptic component meant to replicate some of the additional vibrations you get from a real car by effectively turning the entire wheel into a crude mechanical subwoofer. I’ll admit it was a little harder to try this out as full support needs to be built into the game’s engine and as of yet only a handful of devs have gone to the trouble of doing so, but in the one game I had which did offer full support (GRID) I was pleasantly surprised by how well it worked. The vibrations are only produced in the wheel, but they’re powerful. Powerful enough that if you have both the wheel and pedals mounted on a metal frame it’ll conduct them, allowing you to feel the car in both your hands and feet for a decidedly cool experience. Unfortunately, the fact that it does depend on the devs taking the time to incorporate the relevant APIs into their game does temper my endorsement of the tech somewhat. You’re definitely paying a premium for the feature over going with one of the other wheels Logitech offers, and with only a handful of titles supporting it at the moment it’s not hard to imagine that you’d be stuck in a situation where you never get to use it. There may be a time when TrueForce support is simply taken as a given, much like support for standard force feedback wheels is now, but for the moment I’d definitely recommend that you check the list of supported games on Logitech’s website to see the status of your favorite title.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very interesting purchase.... very simulation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Force feedback, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    UPGRADE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first racing wheel and pedal set that I’ve used in a long time. I’ve been playing a few different racing games with my kids on our PS4 using the regular controller, man things sure have changed! I might need to buy another one of these because now my kids are fighting over who gets to use this, no one wants to use the controller! This quality on this thing is awesome, VERY well built and the feedback from the game through the wheel and the feel of the pedals is awesome! It feels so realistic, and that makes it really fun to use. Everything was working as it should be on my unit and I didn’t have any issues, setup was easy just like I expected it to be, and we were using it right away. This has become a permanent fixture in front of the TV with the rest of the video games!

    I would recommend this to a friend
  • Pros mentioned:
    Steering wheel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My First Racing Wheel, tons of fun and immersion

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a gamer for over 30 years and have tried all kinds of controllers and attachments but never gave a racing wheel a try until now. Ive always thought it would be a cool and fun way to play and get even more immersed into a game and I was right. With the G923 its made racing games so much more fun and realistic. The build quality is amazing. Beautiful leather wrapped wheel, metal and aluminum with blue accents. Brushed metal with dials, controls, and buttons all in a very intuative location that doesnt take very long to get used to. A build in rev indicator front and center to monitor your RPM's. It just looks and feels awesome. The pedals have a perfect feel and resistance with accurate response. The wheel has great feedback and haptic vibration with its Trueforce technology that gives you the feeling of the road conditions that of course change depending on road surfaces. The whole experience was much more than I thought it would be. I was expecting a more realistic driving experience but didnt expect it to be so much so. Im not sure how it was all done, but its pretty awesome. And most games have adjustable settings specifically for wheels so you can tweak them to your liking. For example Dirt Rally 2.0 and Grid. I wasnt much of a racing game player before this. I mean before this I only had played a couple arcade games that had wheels and pedals, but now am looking forward to playing several more titles as more become available and supported. I think my next game will be a mostly onroad game like Gran Turismo with the insane realistic graphics to match the realism of playing on the G923. And now you can get that experience at home with your home console or PC. If you want to get the most out of your racing games this is the way to go.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Nate 34,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 1 out of 5 stars

    No way Jose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it’s worth the price and it doesn’t really clamp on correctly

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Didnt work properly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice concept but didnt respond in game while using wheel late kr delayed response

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent it back to large to set up. Hard to use and set up on desk

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Pros mentioned:
    Ease of use, Force feedback
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid experience. Trueforce makes a difference.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: -Solid build and good driving feel -Force feedback feels good especially for supported games -Easy to place on desk -Pedals feels sturdy Con: -Trueforce supported games are few -Brake pedal is really tight -Pedals are at a steep angle for me -Base can slide on hard floor This is my first racing wheel and I had a good time playing with it. I tried it with a few racing games as well as simulators. As of this writing, there are only four games that support Truforce, so the only game I tested it on was Grid on PS4 and I could feel more varied feedback from the engine and steering. I can feel the steering wheel fighting me and when the tires are slipping. I also tried it on my PC with F1 2018 and American Truck Simulator, and while the rumbling was there, it felt more linear and constant like rumbling from a controller. The rumbling can get quite strong and would shake my desk and monitors. The steering was smooth in game and the pedals were responsive. However, for me, the pedals were angled a bit too high so I can’t rest my feet on the base comfortably to do heel toe acceleration. On carpet the pedal base stays in place if you flip the grip down underneath, but on smooth flooring it will slide. The overall build quality is solid. It’s light enough to easily put it on and off my desk, but the clamps under the wheel feels plasticy and too lightweight. Hopefully they last. The buttons work with both PC and PS4 without any hassle. On PC, the buttons can be customized with the G Hub software along with the wheel and pedal sensitivity. Thought it would have been cool to be able to assign keys to the pedals too. The steel pedals are strong and feel premium. No loose movement or jiggling at all. I’m not a racing gamer nor a car guy, but so far having the wheel made it much more fun. I have been enjoying playing sim games with the G923. The build is good and it performs without any issues. The Trueforce feedback really makes a difference, but more games need to support it. They said this will work on PS5 so I’m sure future games will support it. I think it’s a good entry if you really like immersive racing.

    I would recommend this to a friend