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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,750 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Harmony Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony remote was relatively easy to set up, at least that's what I thought. I had all devices connected and even had Alexa turning the TV on and off. Then, after about 2 weeks only some devices would turn on or off using the remote or Alexa. When I checked the app, all devices appear to still be connected, but they would not respond. I tried to reset them and that only seemed to mess things up more. Now it appears that I'll have to delete all devices and start over again. I'm saying below that I would recommend it to a friend, but that may change if this devices dropping issue continues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Remote Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my older harmony remote took it's final plunge, I decided to try out the Harmony Home Companion as my next controller. After figuring out the setup, I must say that I truly enjoy using this. I am slowly integrating smart home products into my home and this fits right in with what I already have. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love access to all our media at one time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is fabulous! We have several sources of media, so it's great to get access at anytime to all of these. A definite winner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works only sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this remote to replace our old harmony with a screen. This one is nice in that you can use your phone to control the devices; however the box sensor does not always pick up the signal and not all devices turn on properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simplifies Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple interface that can be pulled up on any mobile device. The IR receiver works to control everything within the closet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works as described and i am very happy with it so far. It’s great to have the remote duplicate on your iPhone and iPad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great not having to be in line with the tv to turn the channel. The RF works without line of sight. Works great with Amazon dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Where Has This Been All My Life?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, so simple to set up (well, when a great Geek Squad tech does it, that is!), makes home entertainment system so much smoother to operate and customize. No more futzing with multiple remotes. Only wish we'd bought this gadget months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Have it hooked up to Samsung TV, cable box, Roku, Android TV & a AV receiver. I even have my lights hooked into my harmony. Throw in either Google Home or Alexa and automate everything. All runs fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid, reliable remote control

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony One remote stopped working (well the LCD did...remote works fine otherwise), can't get it repaired so I picked up this as a less costly replacement. No problems integrating it into the existing Harmony Hub setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to set up and to use. Diverse control device. The only thing I wish it offered was a better selection of home device controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best remote I’ve had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This companion remote is the best Logitech remote control I’ve had and I’ve had a lot of them. It is easy to set up and I really like being able to control my lights and smart plug from the remote. The Alexa compatibility really works great and it was easy to set up. A winner indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Remote control

    Rated 5 out of 5 stars

    Wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Great product. No complaints. Works with everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girl can now turn on the TV by herself. Mobile app is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software could be improved a little but once programmed this is a great product. It is nice that phones and tablets also are controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had it for about a month. So far so good. Will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and easiest remote ever. It is not one that requires you to point at the device as it is Bluetooth. Just put in the model of the device and the software will program the correct codes. You can even operate “Smart Home” devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Remote Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote was everything that I wanted and more. Simple to set up if you take your time and follow the instructions. I eliminated 6 individual remotes control devices and use the Elite remote to smoothly and easily control all home theater components!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the hub. Was easy to hook it into our Network and it works very well with all our TV/audio equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m happy with the Harmony Companion. However, I’m glad I got this version with the physical remote. The phone app is typical of equipment apps - it is not very user friendly or pretty. It does an adequate job of programming your devices, but required several tries to get things set in proper sequence. Once programmed I find the companion remote to be the best way to interact with our home theater. Most functions from the dedicated remotes are available on the companion and buttons are where you would expect them to be. The remote coverage is very good thanks to WiFi connection to the Smart Hub.

    I would recommend this to a friend
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