Customer Ratings & Reviews

Great Remote for the existing Harmony system at home. Easy to program and link to Google routines.

Love this remote and the face that it connects with all my devices

This product was a lifesaver, you’re able to put most of up-to-date electronics control in one here in

The hub itself seemed like it would be better. Takes the app AWHILE to start a function i.e pressing “Watch TV”, everything turns on as it should, but the app on the phone spins “starting activity” for quite awhile.

Easy to use, setup was straightforward. This is also my second time purchasing this remote.

One stop remote makes your life so easy. Transition easily between sources of content with just a button. Easy to set up in only minutes.

Well, I'm not in love with the design, but I bought it to work with Alexa to control my entertainment center. This is the only thing that Alexa can't seem to stay attached to. I need to open up the Harmony app on my phone, and then it'll connect. That's kind of a pain. I've had my old Harmony remote for years, and this just ... I mean, it's okay. But it's harder to use. I went online and programed the extra buttons and the whole long/short thing. But my old Harmony remote made it pretty easy to know what button was what. This one is much less intuitive. I'm doing okay with it now after a few weeks, but the old ball and chain barely started using my last Harmony remote without complaining. Right now, he's just going to use the 5 different remotes and try to coax Alexa into doing what he wants. So, I'm a fan of the IDEA of this remote and how everything is connected through the hub, but not so much in its execution. Maybe I should've gotten the next model up.

Must have if you have a complex setup like mine. Replace half a dozen of remotes with it.

We have a connected home, with tons of devices and lights, but were having a challenge getting our home entertainment system to work with at all. The Harmony Hub, along with IFTTT, synced with the Amazon Echo to make this a more seamless integration. The overall remote is fine, though I'm not in love with Logitech's UI for programming the remote.

If you're adding this to your home automation system (e.g., Amazon Echo/Alexa) it is definitely worth the effort. Having voice-control over all your (remote-control-based) devices is particularly awesome while you've got your hands full with other things (like cooking dinner, for example). But it is NOT a 10 minute setup. You'll need lots of time, and just as many trial and error attempts. Go online to get advanced help....you'll be glad you did. And remember that when you've finished, its going to be super super cool.

Bought it with $50 recycle credit for an old harmony remote. It's been working flawlessly since. Very pleased with the quality/price ratio.

I've been using harmony for awhile now and recommend them to all my friends. Very easy to set up but you must have wifi in order to setup.

This is by far the best universal remote I have owned. Easy to setup and simple to use.

This remote works way better than expected. I prefer tactile buttons and the new website is much easier to use than the older Harmony site.

Wife was complaining about all my remotes so we got this one. Works for everything including gaming systems

I ordered this to control 2 entertainment systems -- my normal TV setup Lg OLED TV, Samsung DVR, Sony Blu Ray Player, and Denon AVR receiver; and my PC and Streaming Setup -- Samsung 8k TV, DIY desktop, and Yamaha (alleged) 8K receiver. The setup required all components to be on the internet which is not a problem for me but the "scanning" phase did not pick up all my devices, even though I was able to manually add each one. If a device is on the supported list then why wasn't it automatically picked up? Down rate 1 star for that. After initial setup the 2 systems seemed to work ok, with both the remote (caveat described below) and the harmony app on my cell phone. My plan is to use the remote much more than the phone. After initial setup the companion was not able to pick up the "home" command from my Lg TV remote. I have yet to try other commands but that was an important one to pull up the home screen so that I could select and use Lg apps. So now I have to keep my Lg remote handy. Down rate another star. Finally the 3rd star down rate has nothing to do with the setup and operation of the companion but was because the Companion that was delivered to me was NOT NEW IN THE BOX!!! The security seals were pealed back, the user's manual was missing, and the battery in the remote was dead. Looks like a return to me. When I buy an item described as new I EXPECT IT TO BE NEW!! Bottom line is that the companion does work to control basic functions of "appliances" but customization (adding commands) seems to be a problem. So now I can turn my components on and off and use basic cable tv commands on my LG setup and turn my gaming/streaming tv and receiver on and off but need the original remotes to be handy in case I want to perform more complex actions. I am ambivalent on recommending this partially due to operational limitations and having no guarantee you will actually get a new in the box item. I really do hope I get a survey email from BB because the lack of quality control on ensuring a new item will be strongly highlighted. Frankly the individual who packaged my item should be disciplined or fired. The fact that it is working after a fashion -- I did find a replacement battery in one of my office drawers -- is keeping me from packing this up and returning it, but I do feel BB should provide me a partial refund from sending me a "not new" item. BTW, I don't know how much juice the battery I found has so I will be running out tomorrow to buy new batteries. Thanks a lot BB.

Works very well with all of our devices, quick and seamless use. Love it!

Purchased one for backup as it is the easiest remote to program on your own.

Once Geek Squad came out and did a few other things, which included programming this remote for pretty much everything in my house, its been great. I tried initially and I think I screwed it up, but that's my fault because I had a screwed up sound system to begin with. Anyway, worth the price if you have multiple pieces you need to have working together, and you can use your smart phone to control everything, which is awesome.

Excellent all in one remote. Easy to setup, easy to use. No more trying to search for which remote I need to control different things