Customer Ratings & Reviews
- Model:
- 915-000239
- |
- SKU:
- 8201008
Customer reviews
Rating 4.3 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good upgrade, this is my second unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to integrate and use. Easy to read and a joy to use.
I would recommend this to a friend Rated 4 out of 5 stars
Good remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's my second remote from Logitech and I like them both this one only revived 4 stars because they removed the screen and the help button has been removed which I found very helpful when your devices didn't do exactly what they were supposed to do
I would recommend this to a friend- Cons mentioned:Backlight
Rated 1 out of 5 stars
Does not work well with Google Home and Mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an old Harmony with this remote, and it remembered all of my old settings. Great! As many have mentioned, this remote does not have backlighting, making it pretty difficult to use in a dark room. But, that's pretty clear from other reviewers, and for me, a small penalty to pay for the several $100 saving compared to a remote with back lighting. I've also been able to control this Harmony with my voice into my Google Home or Mini. It's a little convoluted, you need to say "Hey Google, Tell Harmony to turn on the TV", or, create a bunch of shortcuts. I say several shortcuts are required, as I forget whether to say "Hey Google, turn the TV on", or "Hey Google, turn on the TV". If you create all possible shortcuts, you're covered. That's not so bad either. What's really bad, is that my wife can not control the Harmony with her voice, although she's trained our Google Homes to recognize her voice. The links don't work for Harmony. I pinged Harmony support, and they say a second (or more) voices are not supported. Tough. Online, there are a few forums where people have raised this complaint, and a few have proposed workarounds that don't work for me. So, 1 star until Harmony gets this fixed.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this remote. Finally solved having multiple devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easiest remote EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up! Easy to control. This second remote that I own like this
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
good remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is easy to setup and works tv stereo and hue lights
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy with this purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and user friendly with a quick learning curve.
I would recommend this to a friend Rated 5 out of 5 stars
Very efficient and professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my laptop was telling my I had no anti virus and was going slow I stopped in and they do this kind of thing. It was no hassle with them taking it and going what it needed. Great service and extremely professional. The geek dept. clerk helped me with a few other items I needed in the store.
I would recommend this to a friendRated 4 out of 5 stars
cool product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works decent. It sometimes get confused with what is off or on with Google home but works great for the most part. Love Bluetooth remote it works through walls. Phone app works flawless
I would recommend this to a friendRated 5 out of 5 stars
Great item for those who need the versatility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very functional with diverse uses at a great price.
I would recommend this to a friendRated 4 out of 5 stars
Missing one thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love the hub. I DO NOT like that there is no 30 second skip even though the Direct TV remote it was supposed to mirror does. Doesn’t show up in the app either. That’s why a 4 and not a 5.
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have lcd screen but if you are using your phone it doesn't matter. It also does not have a help button on the remote which is my only gripe other than that it gets the job done.
I would recommend this to a friendRated 3 out of 5 stars
Mixed Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got harmony to connect with my Sony TV, Vizio soundbar, Google Chromecast with Google TV and various wifi lights. It connected correctly with Sony and Vizio but gave me trouble with Google Chromecast with Google TV. Whenever I turned on sequence with GCCGT, my Sony TV screen went into loop to detect GCCGT for a second and again trying to search for input. I also faced issues connecting smart life controlled wifi LED bulbs. I have returned it and will wait for these issues getting fixed before buying next year.
I would recommend this to a friend- Cons mentioned:Backlight
Rated 3 out of 5 stars
Descent remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it says the buttons are backlit, but they are not. Otherwise it's a serviceable replacement for my Apple TV remote.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works everything with one remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works all of my home theater devices with one remote. Easy setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Works great, small buttons, no back lighting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote was easy to set with call phone app. Functionality is excellent. Did not like the small buttons and lack of back lighting.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
works consistantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to take the place of the stock Fios remote. Works great
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love harmony products. Always work fast setups easy to teach
I would recommend this to a friend - Cons mentioned:Button size
Rated 3 out of 5 stars
Buttons too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is fine during daylight hours but in a dark room the small, unlit, buttons are a real problem. I think it is really designed for someone with a smart phone which I am not.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
Angie
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it’s working. This remote makes controlling your electronics super easy but does have a lot of issues with connectivity
No, I would not recommend this to a friend







