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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,750 reviews
  • Rated 5 out of 5 stars

    very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. There is a few second lag when turning everything on from completely off, after that it works flawlessly. Very nice remote design and it automatically found everything I wanted to connect to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you can figure out how to work this thing then it's awesome. Had to view a few tutorials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyHarmony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a harmony remote user for years, so when it was to update naturally I went to harmony and I’m perfectly satisfied, love the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplifies multiple devices

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this integrated with my Google Home and I absolutely love it. Works amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great range of functionalit, with one deal breaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything you expect. Universal device support, interesting smart home integration, multifunction macros. But then Logitech's activity software has one unforgivable flaw. Every time you change activities, it must turn on any device it controls. Of course it does, right? How would it control a device if it isn't turned on? You see, that's the problem... the devices are already turned on, so when it resends the command, your stereo may turn off, or your TV blinks, or everything simply turns off and back on... all just because I'm on the activity using Input1 and want to change to the activity on Input2. This is even more annoying because I like to run my 9.1 Yamaha AVR in powered-off pass-through while using headphones. I've been an AVphile for more than twenty years, and I know how to program the VCR. This isn't operator error. Seriously, this issue alone made me regret my purchase. The old pre-internet requiring Logitech software was far superior to when this kit uses now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice remote and hub, a little difficult to prgram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. A little difficult to setup but once setup does everything you need and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this remote is pretty solid. Granted, there is a bit of a learning curve involved, as others have noted, but once you get past that, it works very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    can't just replicate different remotes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know many people love this remote. Their needs are different than mine and maybe yours. If you see any of your needs in mine, DO NOT bother with this remote. Here's what I wanted ... a) a universal remote with programmable buttons which would mimic the multitude of remotes I have b) to easily switch from mimicing one of my remotes to any of the others I would program c) to learn bluetooth commands from my Samsung TV and Amazon firestick as two of the remotes I could easily switch to This remote fails all of these goals since it only wants to execute events. Also, bluetooth learning evidently exists for some Sony TVs I was forced to continue to use my goto universal remote ... I had to buy a new one having worn out the buttons ... a $20 Sony RM-VLZ620 (but ot for the faint-hearted to program) My system is the typical(?) two channel stereo with many discrete pieces and parts dedicated to vinyl as my primary entertainment activity. But there's a blu-ray player, an Amazon FireTV stick, a Samsung TV and YouTube TV all of which needs to be controlled. The Sony remote gets it all done but for a few bluetooth commands on the Amazon stick that it can't learn. I not tryong to disparage Harmony's product. But it does not meet everyone's needs. My hope is to prevent folks whose needs won't be met from wasting their time with this product as I ultimately did. I would love it if a learning remote similar to the Sony existed that could also learn bluetooth and RF commands.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issue with the Harmony Companion. We hope that you are experiencing an isolated incident. At Logitech we work diligently to improve the user experience of our products. I have forwarded your feedback to the proper channels. If you ever have any questions or need assistance, please visit us at: https://support.myharmony.com/en-us/

  • Rated 5 out of 5 stars

    Price Match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy and the fact that they will price match almost any big box store as well as Amazon and Costco! We've used this for a couple years and haven't had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is average, great concept but can be finicky at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit pricey for what you get, but it is a good product too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows storage of all my devices out of site in a cabinet with one blaster to control the TV. Like switching between devices and the input on the TV is changed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! No lag and controls my Nvidia Shield and HDMI Switch which the 665 did not. Finally, one remote to rule them all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote and the fact is, you can use your smartphone or iPad to operate the equipment. I have been looking for a remote package like this for years. Thank you for designing such an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two of these remotes. Setup and customization through the app is easy. I wanted an all in one that would work with fire stick as well as my home automation products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 14-year old LCD home theater remote. Setup was very easy, and the new Harmony remote operates all of my equipment without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would give even more stars if possible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little wonder makes it ALL so much easier - music, TV, movies! I can now use the app on my phone as well as the remote to control my equipment. I wish I had gotten this ages ago!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rewards expire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know Best Buy rewards expire, well that sucks, why would they expire it’s crap, screw Best Buy... product is great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of the Harmony remotes, this is the one! Full home capable, app and remote operation. RF means no more line of sight for control! Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to program with the app, but once you get it working its great. Needs a little more integration with the Apple Tv.

    I would recommend this to a friend