Customer Ratings & Reviews
- Model:
- 915-000239
- |
- SKU:
- 8201008
Customer reviews
Rating 4.3 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Wanted to like it, but......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again Logitech has let me down. After 2 days of trying and 4 hours on the phone with "customer service" I have returned this remote. It is RF to the hub and then IR to your equipment......what a joke!!! Harmony offered me 35% coupon for my "trouble" and after several months I have received nothing!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this remote.... I dont even use the remote my phone is the remote. This allowed me to automate my projector with smartthings.
I would recommend this to a friend- Cons mentioned:Setup
Rated 2 out of 5 stars
Meh... but lack of alternatives
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible setup, had to reset multiple times. The app is not as slick in user interface as I would expect. It is doing what I need so far but not very impressed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're unsatisfied with the Harmony 665 Remote! The MyHarmony Software can be confusing sometimes. But we also have a Tech support team that works specifically with the Harmony remotes. You can find them here: https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665. In case you have any issues, you do have a 1 Year Limited Warranty that can be used to get a replacement. Hope that helps.
Rated 2 out of 5 stars
Challenging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a lot of time and effort to connect to WiFi. Hard to program since my TV hung from the wall. The app is very challenging to work with. I had problems with connections and had to reprogram the remote.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this remote. It is small, and I also like that we can keep the doors shut to the entertainment center now.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first universal remote, which means my expectations are very minimum. Everything works on it, and that's all it matters to me.
I would recommend this to a friendRated 5 out of 5 stars
Awesome remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome remote! Easy set up and easy to use. Will be buying a second remote for my other tv!
I would recommend this to a friendRated 3 out of 5 stars
Overall good but hard to program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still trying to figure out parts of how to program the remote. For example, we can't get it to do what the roku remote currently does. If we could figure out that, we'd be in better shape. Should be easier to figure out.
I would recommend this to a friendRated 5 out of 5 stars
Prompt home delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to complete programming, but I know it will be great to use ONE remote for all my components.
I would recommend this to a friendRated 3 out of 5 stars
Tv not in their server
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to program this to my TV but I was unable to and their watlkthrough custom programming also did not work for my tv. I happen to have a Sharp Aquos that was made by Hisense and it is hard to program and get support for it
I would recommend this to a friendRated 5 out of 5 stars
Love the new remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is easy to use . The shape is perfect for any hand. It is light weight and works quickly. Needs a lighted face.
I would recommend this to a friendRated 5 out of 5 stars
Great easy device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech has come a long way since the early universal remotes. Works great with all my devices. I definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Best device ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with the device you can tell your smart assistant such as Alexa to turn the tv on and off, increase volume etc.
I would recommend this to a friendRated 3 out of 5 stars
Just Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These remotes are just ok. I have had to reset mine a few times and the last one just flat stopped working. We switched away from cable and over to streaming and just use the Amazon remote. Controls everything I need to include sound system.
I would recommend this to a friendRated 3 out of 5 stars
Connection Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues setting up device. The model of my TV was listed but there were glitches in the settings. I ended up randomly selecting another Samsung TV model to get things to work. The App will randomly not connect to the hub sometimes. I would say overall it is not always reliable.
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy enough for old people
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 70 year old parents, it's easy enough for the to use so I'm happy with the purchase.
I would recommend this to a friendRated 4 out of 5 stars
Nice balance on the remote in your hand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic, but it would be nicer with backlighted buttons.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great companion to my other harmony remote
I would recommend this to a friendRated 5 out of 5 stars
Great control for mutiple devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Harmony remotes for quite some time. This one allows me to tie in my Echo Show for additional device control.
I would recommend this to a friendRated 3 out of 5 stars
Very frustrating
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be very frustrating at times. Does not always work. Have to turn on and off to get the system to reset. The sensors do not always find the proper equipment to turn on. Not worth the money. Very expensive. Would not buy again
No, I would not recommend this to a friend