Customer Ratings & Reviews
- Model:
- 915-000239
- |
- SKU:
- 8201008
Customer reviews
Rating 4.3 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good when it works. I wanted to have a remote that controlled everything but the configuration is hard to figure out. I had it set up to control my TV, cable box, and soundbar. Doesn't seem like much but having it to turn one thing on will usually turn the other off, and its been a headache to use. Didn't make things any easier. I've also passed the return window so now its just e-waste sitting their until I resell it or something.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about issues you are experiencing with the remote. Here is the support page that may offer some insight to help you program it: https://www.bestbuy.com/site/logitech-harmony-companion-remote-control-and-smart-hub-black/8201008.p?skuId=8201008. You may also contact tech support through that link as well to help you further. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 5 out of 5 stars
easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great - I like the fact that I can connect to the hub via my phone
I would recommend this to a friendRated 5 out of 5 stars
Logitech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote control from tv tonlight great and all withbone remote
I would recommend this to a friendRated 5 out of 5 stars
Great remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Harmony remote better than the more expensive one.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a way to access all of my A/V components. This does the job.
I would recommend this to a friendRated 3 out of 5 stars
Nice remote if you're a techie!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One remote for all activities sounds to good to be true! Difficult to program and instructions online hard to follow. Have had for over a month and still not programmed properly
No, I would not recommend this to a friendRated 5 out of 5 stars
Smooth operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to tie in all of your home electronics. The hub and blasters work great!
I would recommend this to a friendRated 5 out of 5 stars
Nice remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice remote and comes with hub to control smart home accessories with Alexa
I would recommend this to a friendRated 2 out of 5 stars
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad at my house to hook up a brand new receiver and the tech recommended i get this to connect all my gadgets. He had 1 in his truck,conveniently, so i said okay. It is NOT what i expected. It its slow, never srems to connect, i push the tv button multiple times and finally after 5-10 tries it turns on. I also paid the guy $50 to set up. Not worth it to me in my honest opinion and either im returning or upgrading and hopefully it works. The remote was pricey then they tack on 50 to just set it up. Sadly im not happy with this last min purchase.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is small and nice to use. It was a little difficult to set up for me.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Remote
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this remote. Found it for a great price during a sale.
I would recommend this to a friendRated 5 out of 5 stars
Bought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this as a gift for my father. We will see how he likes it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, works amazing with Alexa. Hoping to get Google Home control soon.
I would recommend this to a friendRated 1 out of 5 stars
Difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Product seemed to be have promise until I actually setup the hub. It’s very difficult to operate the promote as a universal remote and the app is clunky and confusing. I’m a very intelligent person, and I found it confusing to use the app. This product has so much promise of they just fix the app and make it more user friendly I would at least give it 3 stars
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi VerifiedBuyer, thank you for your feedback! The Harmony system may take some learning to understand its operation. Add devices with the app or software, then create activities to automate which devices control which functions for that activity. For support, please refer to: https://support.myharmony.com/en-us/companion - Will, Logitech.
Rated 5 out of 5 stars
The best remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got 3 Harmony remotes and won't buy anything else!!
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Longtime Harmony user and I won’t go back to standard remotes.
I would recommend this to a friendRated 5 out of 5 stars
No Complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it is supposed to do. Get the length you need plus a bit extra.
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no problems setting it up and the infrared extenders worked like a charm.
I would recommend this to a friendRated 5 out of 5 stars
Consolidate!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I was able to consolidate at least 3 of my remotes so far.
I would recommend this to a friendRated 5 out of 5 stars
smart!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv adapter, now I can control my tv through alexa voice activated
I would recommend this to a friend