Customer Ratings & Reviews
- Model:
- 915-000239
- |
- SKU:
- 8201008
Customer reviews
Rating 4.3 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Logitech Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote to program multiple devices. It is not user friendly and I have been unsuccessful accomplising my goal, despite many efforts. Now it is too late to return it...my bad!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the Harmony Companion was not user friendly for you. At the end of this message, I have attached a link to help you resolve any issues you may be encountering. We apologize for the inconvenience. Have a great day. -Ricky | Logitech. https://support.myharmony.com/en-us/companion?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20companion
Rated 1 out of 5 stars
Awful product. Do not reccomend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Does not work. App Doesnt work. I do not suggest anyone to purchase this.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Ease of useCons mentioned:Backlight
Rated 4 out of 5 stars
Mostly Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new remote. I've had harmony one remotes and they were great but they only used IR which doesn't work with ROKU. PROS: One of the best features is that you don't have to keep the remote pointed at your devices once you select the activity. The remote hub handles the rest. Another nice thing is that you don't have to keep the remote in a charger as it doesn't use one. I'll gladly change the battery one a year. It was super easy to program using my smart phone. It found my devices right away. CONS: It is taking a while to get to know the remote mainly because it doesn't have backlighed keys. At this point I have to use my cell phone light to find the right key. It is also unfortunate that you cannot program the special keys for zwave devices. They are just useless for me then.
I would recommend this to a friend Rated 1 out of 5 stars
So so product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work right. Won't turn TV on. Have to use the remote that comes with the TV. Geek tech can't get it to work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the Companion unit did not meet your expectations. We understand that universal remotes can be a tad bit confusing. At the end of this message, I have attached a link that will help you pair the remote to your tv. We apologize for the inconvenience. Have a great day. -Ricky | Logitech. https://support.myharmony.com/en-us/companion?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20companion
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete piece of crap! I’m returning today. I have to sync the remote daily though nothing has changed. Won’t control our LG tv but only have the time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Logitech-Harmony Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for people more "Tech-savvy" than us old Folks. I can see it would be great for everyone else though.
I would recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for sharing your feedback, I would like to help you to enjoy the Logitech Harmony Companion. I have attached a link to the support page for your Harmony Companion, where you will find product guides. Please visit the Logitech support page for further assistance.
Best regards,
John at Logitech
https://support.myharmony.com/en-us/companion
Rated 1 out of 5 stars
Bad timing...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The return period just ended, and now Logitech just announced that they will abandon this product line...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi SpeakerBuilder, Logitech is still supporting the service of its Harmony devices even though production has stopped. If you need help with your current Companion remote please visit us at support.myharmony.com Thank you for being a Logitech customer. Kristi from Logitech.
Rated 1 out of 5 stars
Needs a backlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote needs to be bigger and be backlight. I have had this for month or so and not that happy with it for the reasons i listed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good luck in the past with Harmony remotes, this one would never connect to the wi-fi no matter what I tried. I could not use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too complicated to setup
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I tried for several hours to get it setup with our TV but it was so complicated!! We returned it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you were not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Didn’t work well connecting devices and the remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work well connecting devices and the remote buttons were very difficult to press and use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear that the Harmony Companion didn't meet your expectations. If you need any assistance with device setup, please visit us at: https://support.myharmony.com/en-es/
Rated 1 out of 5 stars
Not easy to program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several minutes of the GEEK Squad trying program the remote to control all they gave up. Said the Harmony 650 was a better remote. They were right.
No, I would not recommend this to a friendRated 1 out of 5 stars
Perfectname
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to figure out really doesn’t operate certain things had a hard time trying to set it up they could’ve made it easier
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MadMax, sorry to see you're having some software related issues with your Harmony Companion remote. If you're having some difficulty with the set up of your remote and some of the actions it can perform, check out the Harmony support page at https://support.myharmony.com/en-us/companion?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20companion. Hope that helps!
Rated 1 out of 5 stars
Huge disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote doesn't work well at all. I purchased it for the infrared capability but it's very unresponsive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated not as easy as the 665 model Don’t even worry about this it’s not worth it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Badadapter, thank you for your feedback! The Harmony Companion with the Hub upgrade can be used with the Harmony app or computer software. For support, please refer to: https://support.myharmony.com/en-us/companion - Will, Logitech.
Rated 1 out of 5 stars
to complicated for dummy use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned to the store not what I wanted. needed phone to completely operate.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kihekatah, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of junk. Do not buy! Sending mine back tomorrow.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issue with your Harmony Companion. If you need any assistance with features or setup, you can contact our Harmony Support team by opening up a ticket on this website: https://support.myharmony.com/en-us/contact-us
Rated 1 out of 5 stars
Logitech remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have retuned the item. It did not do what we thought it would do, did not fully replace remotes, was confusing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to return for refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this to link up. Waste of my time and effort.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Teggers, thank you for your feedback! Use the Harmony app or computer software, to setup and adjust your system settings. Add devices and create activities, to establish which devices control what during the activity automation. For support with the Harmony Companion, please refer to: https://support.myharmony.com/en-us/companion - Will, Logitech.
Rated 1 out of 5 stars
Pain in the butt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is awesome when it works. It doesn't work very often. Logitech, you need to improve!!
No, I would not recommend this to a friend