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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the smart phone interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather easy to set up for the average user . I really like the smart interface that alone is worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the remote! It makes things so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Remote for Nvidia Shield 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nVidia Shield remote is pure garbage - sleeps to quickly and then queue's multiple commands and runs them all when it decides it should wake up. This remote is perfect. I prefer physical buttons over a touch screen because I can navigate without looking. Using a spare phone I kept hitting buttons I didn't want to. This remotes make the Shield a definite keeper. How nVidia managed to screw up a perfectly good remote on the previous model is beyond me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to integrate my fire tv, sound bar cable box and tv. Nice to have one remote again.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy . works with alexa, will recommend to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product so far (about 2 months)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very convenient that Harmony application could be installed onto any cell phone. You are getting multiple remote controls which are operating trough the same hub. 4 stars based on my personal experience to get WiFi link with my Verizon 10 + years old Router. Most likely router fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup for cabinent use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice alternative to more expensive remotes like the harmony one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good concept, bad execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy enough to setup, I added my devices, configured the activities, there was some difficulty with my receiver as it took longer to warm up and begin processing further input than the Harmony could be set to delay. Sometimes it would fail to turn on a device, and then they would be out of sync. Further we often switch between Antenna and chromecast, and the harmony could not facilitate the switch. Sometimes the remote just doesn't work, or 5-10 minutes later it may send the command. I did troubleshoot for awhile and I tried to use it within its limitations, but it was ultimately more annoying than useful. I just sort of forgot about it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    App and Hub are great. Remote is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the remote that came with the hub in this package, but the hub and the app are great for controlling your entertainment systems. I am still trying to find the perfect remote and I don't know if this is it. If you don't mind using your phone or tablet as a remote, it could be right for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup, I had no problem with the device. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great I love it it works with iPhones and droids phones and iPads i us a iPad for my remote have no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a number of devices, this is a great universal remote. Easy to set up with the app and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to initially set up, have patience. Once it's hooked up, it's very easy to use. Nice app for your phone too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not all the way there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Hub works regardless of where the remote is pointed, and the app is great for the inevitable times when the remote is misplaced. My only complaint is that the integration with Amazon Alexa isn't consistent. Alexa often "has trouble finding" the Hub. Fix that and it's a 5-star device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is very user friendly and works with all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performs as expected- great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is easy to use and easy to setup. In the dark you have to remember buttons by placement but you can with a little effort.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes set up may take a little bit of legwork, but it walks you right through the process. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive remote, easy to set-up and operate. iPhone app is best feature of remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony remote and hub work great. I love the smartphone app which allows me to control the TV from anywhere in the house. I bought this to integrate with Alexa which is still quirky. One of the harmony skills for Alexa claims that you can just say "Alexa turn on the TV". I still have to use the phrase "Alexa tell Harmony to..." with every command. This is a small price to pay for the convenience of not having to get off the couch :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions are easy to follow and it is so easy to use with the rest of my smart devices.

    I would recommend this to a friend