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Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,437 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a breeze to use. I shouldn’t have waited so long to purchase it. I use it to control my home theater and eliminated 5 remotes with this device. I like that it controls device behind a cabinet door and the ease of set up. The configuration application seems a bit out of date but it definitely had codes for all of the devices I needed. Keep an eye on the occasional Best Buy fire sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like a dream only less crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplified our home entertainment system and our lives. Anyone can learn and use this remote!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Harmony remote it works with every device I have. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Love the online functionality. Replaces multiple remotes in a home theater system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote and the hub is very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the hub is very useful as I can now control everything with my phone/tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total control remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great unit easy to program looks good very easy to add and remove devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I always have a remote in my pocket and can tell Alexa to turn on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Amazon Alexa for when we can't track down the remote... Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 2 of these setup and makes it far easier to control the different configurations.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all my smart equipment and integrates well with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this item as a gift. Very reasonable price, and I've heard they have been very happy with it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Ever Logitech - Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Took a several tries to get XBOX 360 to work like I wanted. Works on iPhone easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote and hard work exceptionally well with Amazon echo to make your house a smart home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote control I had purchase and install mu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote control I recommend it I had installed multiple units always gets the job done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to your smart home with Alexa. Easy setup if you're familiar with tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the ability to hide components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We rearranged our TV and component setup by hanging the TV and placing the components in a closet behind it. The hub allows us to have everything hidden. The only frustration was figuring out that we needed to somehow get the hub in front of the TV and soundbar and then use the extender in the closet for the DVD player. But now it is great and we use Alexa to control the TV and to start movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easy to program. Easy to use. Absolutely love this remote!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated setup but very useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for different activities is complicated and the hub is not as smart as I would like when it comes to remembering what it has already turned on or off. Overall, once you figure out these minor hiccups, the system is great and one of the better remote systems I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay! No annoying help menu that asks you if every device is powered on or off when something doesn’t work correctly. That’s what you get on the cheaper Logitechs. Can’t tell you how many times I wanted to take my old one out to the street and run it over with my car or smash it with a hammer. Spend the extra money and buy one with a hub. The extra cost is worth the headaches it will save.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Remote System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote system. Easy to configure to operate multiple devices. Alexa integration is an added bonus. Only drawback is the remote is not backlit so can be difficult to use in the dark at times. Removed one star for the lack of backlight.

    I would recommend this to a friend