Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,437 reviews
  • Rated 5 out of 5 stars

    does exactly what it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an outdated an non charging harmony remote... (their support is seriously lacking) hooked it up in about 20 mins via cell phone. Couldn't have been easier. Works like a charm. No base to clutter end table with. All functions operate perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice remote device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient to have all systems in one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed an easy remote for my 94 year old Dad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the remotes were really confusing the heck out of him. The remote that came with his TV had a pointer and voice input, but they were unreliable and the pointer didn't work for someone who doesn't have a steady hand. So I got him this one. The iPhone app portion of it really made it great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gem of a product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first universal remote and I am very happy that I decided to by one. The Logitech phone app is handy and end up using it most of the time to control my devices. You can control both IR and Bluethooth based devices. The initial set up takes some time. But once done, work flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to use this, you must have WiFi. It uses to WiFi to control everything you set up. But they have a app for you phone and tablet so you control the TV and other things. You need yo be knowledge in this type in product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase to get the Harmony Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Hub is a good way to connect to Alexia. The remote is a project for me, but the iphone app for the hub works pretty well. I have not connected the Amazon Echo yet but look forward to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to control home media center

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great universal remote. Being able to use it with your phone allows you to do anything you could do with the remotes for individual components. However, the "simple remote" can be set up to do nearly everything you will need to do. About a month ago, I replaced a Logitech Harmony 676 that just wore out and I couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After lengthy setup, well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup, and understanding how to create the more difficult activities, takes some time (the better part of a day for me). However, once you figure it out you can do a lot and eliminate a bunch of remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works nicely, but setup takes time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic setup was easy and fast. Getting all the stations and programs set took trial and error and a lot of time. Once programmed, it works great. If you are not willing to put in effort up front, this will not do much. After several hours of setup I was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Yamaha sound bar that I couldn't get my direcTV remote programmed to control. With the hub I was able to place the IR sender over by the sound bar and still control the TV on the wall as well as the AppleTV and DirecTV Box. Plus the app allows me to use my phone to control everything, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a dream of being able to truly use only one remote for all of my home theatre. It truly is possible with the harmony hub. No only can I program an entire sequence of events, I can have it start on specific channels or apps. For the techie nerd like me this would be a must have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote and the fact I can use my phone, I just wish it worked all the time. The remote works with my TV and cable box, but doesn't always turn on my sound bar. I have to keep setting it up to get it to work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a good price and it works great! My only complaint is that the remote buttons are sometimes hard to find without a backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use, returned instead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with voice control with Echo, but saw they had another one with smart control remote that controls hue lights, so decided to return and wait to see if they eventually have that other one on sale. In the meantime will stay with using my Harmony 700 remote which works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to control all AV items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the Harmony Ultimate for my main TV setup but really wanted another for the basement. Added this for the kids in the basement and now I can remotely control the TV from my cell phone too. Works great when the kids forget to turn things off. Harmony system allows my to hide all my devices too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Supports NVIDIA Shield TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a full featured remote control that supports many devices and standards. It works with IR, RF, and Bluetooth, including my NVIDIA Shield TV. It can be a little complex to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    easy set up and operation for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled all the equipment I have and set up was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It! - Great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great universal device that works seamlessly with all of my equipment: Panasonic TV, Yamaha receiver, Samsung STB and more, IR range is "crazy good". This is a must have for anyone looking for a way to use voice commands via Google Home or Alexa to control your entertainment system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it after set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having easy access to the model numbers of each product and put makes it a little difficult to set up but after set up it works well but sometimes we have to press the button on the remote twice it turn on devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works, but not well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It maybe a network problem but mine disconnects quite often. I have hub in the house and remote in the garage and it is iffy whether it works or not.

    No, I would not recommend this to a friend