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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,437 reviews
  • Rated 5 out of 5 stars

    the perfect universal remote solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this remote... So much better than having 6 different remotes to work my entertainment system... I especially love the Android app that allows me to control everything from my smart phone... Comes in handy when the remote magically disappears and even better when my kids have the volume too loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If you have a multi component home theater set up this remote is basically worth it. Overall this new version is really improves because you can create your macros on the phone app. Older versions required connecting the remote to a computer to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's everything as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony remote does everything they said it would. I mean this time I really could throw out the other four I needed in the past. If you're older than 55, or so, you might have a millennial help you with the programming, but once that is done you will be ecstatic with how it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I mainly bought this for the hub to use with Alexa and it works great. It wasn't easy to set everything up, but once it's done, it's totally worth the hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was a little to expensive for me but I would just buy it for the base if i was to buy it again. The remote is not smart and pretty basic but does work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good simple system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get it working well, but over time it got a little glitchy. We use the app more than the remote because of occasional mistakes that need to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best combination remote on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote control so much I bought two more of them! Easy to setup; the iPhone/iPad application makes it very easy to use. Not overlyi fond of the actual remote control itself - the "long press" functionality takes some getting used to. Worth the money if it's on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second harmony remote. Didn’t have to set up the first, so I found it quite difficult to set up the second remote. Once set up, I have found the remote control can be spottty. Also, I was disappointed to find that you can only control one harmony hub at a time with the Alexa voice control feature. I have read they may be fixing this in the future. Overall, I am somewhat sartified with the harmony remotes, as my first works fine. There’s just a few things that could be tweaked to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote but the best part of the hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the main reason I bought this is the hub. You can use your phone as a remote once you have the hub configured. Can control many things including controlling lights via smartthings integration (done that). Good buy. recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now that it works with Alexa its better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its good, but I have a Samsung smart TV, and wish I can make activities like turn up Volume or select Netflix and what I want to watch. Sometime the activities are a bit limiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub and remote work great. I have set it up to control 8 year old Sony TV, cable box, Klipsch soundbar, Roku, Sony Bluray DVD player. I am also using voice control through an Amazon Dot/Alexa. No issues setting hub up...nice to control the different devices with one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not good for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could hook up Samsung TV,DVD/blueray Player, Roku and the AV receiver and it was flawlessly working. But comcast DVR lag was so bad we ended up returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves me again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest remote to set up and then to use. The multiple remotes were driving my wife nuts. She can now do what she wants easily. I was looking for a second remote for me but now know this will not work. Only one remote can be connected to the hub so only one can be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to control a Denon receiver, Epson projector, Roku3, Sony BR player, Xbox 360....it works great. I took an old Android phone and set it up as the remote. The components are in a media closet and the wifi/bluetooth work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this hooked up in an office to turn on a tv and speakers - works well to turn devices on or off, but needs to be positioned pretty specifically to work, and voice commands for volume adjustments are not as intuitive and easy - works well through the app though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote on sale. It works well for the most part but sometimes the TV is out of sync with the DVR system. The phone features are convenient and smooth for th most part.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Ok, needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One would think that this remote would just work and instantly when you push a button, but that is not the case there is a small lag,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my new Google Home. Allows me to control my smart tv and open different programs through "Harmony Activities." There is minor lag, but nothing that I consider a deal breaker. Use of IFTTT.com works as a great connector between Harmony and Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to go with my new system. I didn't want all the remotes to keep up with. I had a friend help me because I don't know much about stuff like this except I want it to work when I need it. I have to say since I am challenged in this area I am still figuring it out. But that's just me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it was way less than ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work, I have been a long time supporter of Logitech since the days of Pronto! I've bought this unit twice and both times I was unsuccessful getting it hooked up through the Logitech servers which no matter what time of day or day of the week we're never available. A big thumbs down for Logitech, a big thumbs up for Best Buy in taking it back 2 different times, I'll be back to Best Buy, But On to a different brand of remote for my systems.

    No, I would not recommend this to a friend