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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,437 reviews
  • Rated 5 out of 5 stars

    Excellent remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in store for my Dad after he had a new TV delivered and installed by BBY. Super easy setup, had the TV, Dish receiver and BT soundbar working in 10 minutes! Great range and does not require line of sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this smart hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is great. It is so much easier to program than my Harmony One Remotes. All your device remotes in one place at your fingertips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, initial set up was a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great after a longer set up than I expected. There is also very limited instructions in the box. Really little info especially if you install more than 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate and understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. When combined with Alexa it sometimes freezes forcing me to use my other remotes. Not perfect but I'm satisfied overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, if not somewhat involved setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good technical support, and I actually appreciate the fact that there's a simple remote instead of something more complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Smart Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my latest Harmony. It is a slightly complicated to see up, but overall it's a remote plus it also has a phone app, that will even let me control my AV equipment from 40 miles away over the Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grea remote with linits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a device limit of 15 you can only really automate a room and not the whole house. However, I like the direction they are going with the remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the HA opportunities with this fantastic hub. Added it to my Amazon Echo and can control both TVs! Sweet! The wife likes it too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Relies too heavily on mobile app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote relies on setting up custom activities through the mobile app, allowing one button to turn on your entire system. This is great for the first power on, but difficult when you want to quickly switch between different inputs. Ultimately returned it because there was no quick way for me to control my sound bar volume. The volume control on the remote tried to control my TV audio, which wasn't linked to the sound bar.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Smart Control is nice and convenient but chances are there are newer/cheaper products that does the same thing and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from Best Buy deal of the day for the hub. It was cheaper to get the hub with controller. Now I have an extra controller to go along with my Harmony Touch. Working great. Highly recommend the Hub for Ps4 ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the function of this setup. We are a family of 5 and all 5 have smart phones. Everyone downloaded the app and are loving it. It works out of someone replaces the remote, you can always use the app and still work your electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didnt buy it for the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the remote can be helpful, i think most people buy it for the hub. Overall its not bad and integrates with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best universal remote ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took a little work, but nothing unrealistic. Now all of my AV equipment, AVR, DVD, Xbox, Wii, even the old VCR are controlled with one simple remote. And if the remote is buried in the couch somewhere I can do everything from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a less then technical savvy friend. I walked them through the online setup and told him to give it a try. out side of finding the model info on the equipment everything went smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought it for Alexa integration...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the smoothest set-up but the best deal for a harmony remote with the hub (what you need for the Alexa integration). Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellant replacement for the many remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the inconsistency of the product. When starting it sometimes has a problem which corrects itself after several tries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhis works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i would have gotten this sooner. I now just use one remote and it works with Alexa. There was a slight learning curve on setting it up. If you want to get rid of all your remotes this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as an ir repeater for components in media closet . I only wish the ir blaster could be hidden better and still be effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ANother excellent Logitech device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to try the "hotspot" device yet, but all the other parts of this device work great, including the Android app.

    I would recommend this to a friend