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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,437 reviews
  • Rated 3 out of 5 stars

    Not as intuitive as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item does work with alexa after tweaking around the settings. however, my thoughts were having a voice controlled tv would make watching tv more convenient, I actually found myself having to reach for the remote control more often than not. Also, alexa sometimes doesn't recognize your command. You also have to remember different code words because you have to use two different apps for tv power and tv volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works well so I'm happy about that. Setup was a pain due to the horrible smartphone app, which is essentially required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Alexa control and love the fact I can set it up to do many different things at once with one command

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Longest lasting Harmony remote to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned four Harmony remotes now, each of which have lasted around a year. Even though the keypad included is small, it seems to work really well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works - works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with intentions to use with Amazon Echo - I was a little disappointed. Yes it can turn on my tv, change to right input, turn on sound bar, turn on cable box and turn cable box to a specific channel. But it cannot do volume controls. This was the biggest intention of me using it. If you have a complex setup and compatible devices, this is great for you. It can turn on Apple TV Gen 4 but cannot turn it off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product that replaces a plethora of individual remotes. It requires a bit of patience during the setup phase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy if comfortable with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a geek so I love it. My wife isn't so she has problems. I love the tablet app. The update was great, but there is a little room for improvement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice...for the right appliation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech - Harmony Smart Control is a nice device - if it fits into your plans. That is: do you always have your cell phone handy? If so, then you can use it to control you tv, stereo and similar devices. It also connects with Amazon Echo - so that is a plus. However, the Logitech Harmony hub is not a general purpose Smart Home hub (such as Samsung hub, etc) but it may do what you need for some home automation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not get to work with Bose RF system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on salespersons recommendation, I bought this remote with understanding that it would work to operate my Bose Lifestyle audio system that was controlled by radio frequency and not typical IR remotes. I could not get this system to work with my 12 Year old Bose system that worked great but needed a new remote. I had hoped that the Logitech remote would solve my problem and eliminate need for 5 remotes. It did not do as expected and I returned the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution for too many remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub was easy to set up, and it's also easy to add new devices and modify existing ones. One remote operates my TV, Roku, and sound system. I can even use my phone as a remote control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all in one remote with phone controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice remote. Lots of nice features. Only drawback is you need to use your phone for some operational things that the remote has no buttons for. But overall I'm very satisfied with the purchase and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it has been great. though it does sometimes go out of synch on the system but that might also be the directv box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Logitech user. I got this to use with my Google and Alexia. It works ok I keep needing to tweek it. Sometimes it turns on all the equipment and sometimes it does not and after I ran the programs to test everything. It works 75 percent of the time. Which is not good but I will keep working it to see if I can get that percentage up, It works fine with your cell phone apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much fun telling Alexa to turn on the tv, change the channel, turn up the volume. I'm used to backlighting on my hand held remotes and this one is not. But most of the time I don't even use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote that's smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Harmony. I have it linked to my other smart home devices like Google Home and Lutron, and it's been a solid performer. The smart app is really handy when I can't find the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cant beat it for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the R/F feature for the price. The smartphone app seems like its still a work in progress, needs to improve the interface for Android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for my smart home. I was looking to get rid of five remotes and with this device I was successful. Although it was hard for me to set up the customer service was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solely for the Alexa functionality. The Harmony Hub's ability to control all of my wifi bulbs is an added plus as it allows for native Alexa control rather than having to create IFTTT triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. A little hard to program and I thought I'd use the phone companion app more than I did. Overall works well and I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some doing to program it then I called customer service and they were very helpful.

    I would recommend this to a friend