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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,437 reviews
  • Rated 5 out of 5 stars

    Item works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to pair with my Echo and further enhance my smart home experience. It works great although it does take some time and learning to set up all functions to use with the Echo voice prompts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Documentation online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little frustrated with the documentation available online there was very little in the box. I was hoping to be able to remotely connect to the control center across the internet. I needed to be able to help my mother remotely. I was also hoping that favorites could be pick from a web base application running on a Mac. Lastly there appeared to be several versions of software depending on which model of remote a little too confusing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great potential but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this with two tv's, a Samsung six series and a Sony 8 series. It worked better with the Sony but never worked great. The app and hub couldn't connect most of the time which was irritating and the integration with Amazon echo was spotty. I could live with those two faults but the remote itself was unimpressive. I'm sure the more expensive versions would be better but i haven't tried them yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Does not work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will cut to the chase on this one. If you set it up to turn everything on at once (receiver, tv, apple tv, etc.) & for some reason it does not turn say the TV on. So you press the button again. Well the TV will turn on & the rest of the devices shut off. It works great when they all turn on at the same time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised but was a little complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised but was a little complicated setting up and getting it to work with my tv, soundbar, and FireTV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help to rid oneself of a “remote control jungle”. Needs a few more dedicated device buttons though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it works but I am not impressed. I would have rather went with the first model universal remote I was considering and was cheaper!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very hard to set up and after it was it would mix up signals all the time so I brought it back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set this up for me, so I can't comment on the ease of set up. But it sure works great. Now we do not need 6 remotes laying on the coffee table. We are down to one, and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it works with Alexa. Come home say "Alexa turn on the TV" and it turns on TV, Receiver and DirecTV box...ready to go. Great product. I can then use remote for quick volume adjustments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An A OK item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very temperamental product. Works most of the time, but requires constant updating and reprogramming

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as expensive as this product was I was pretty disappointed. The setup was extremely cumbersome and the remote does not always work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I have it paired with Alexa and it works wonders for me and my family. A must have if your have a newborn and can't reach the remote to change the channel or turn ON or OFF the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product some what slow to setup and not a feature rich as i expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A fun, but ultimately frustrating toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent plenty of time trying to perfect my admittedly simple setup, which has actually been a lot of fun, but some devices just don't interact well with this system. My sound bar, for example, can only cycle through inputs rather than directly choosing one, which makes it virtually impossible to get Harmony to select the right one. Certainly a welcome addition to my connected home overall, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best value remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had about 5 or 6 logitech remotes this is by far the best. the hub makes it the best. smart phone app and alexa intergration make it super feature rich. i just tell alexa to set up the activity!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to my system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this hub to my system upstairs. Still in the process of setting it up with other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote control system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Logitech remotes for the past 10 years. They're easy to set up and very intuitive to use and I don't know what I would do without them the single remote control life is the best entertainment life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product especially on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several different models of Harmony remotes, and have always been satisfied! So when one of my soft keys begin to stick (after 4 years), this was right on time and the price was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Titanium Beats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking at and trying out headphones for awhile, and finally settled on the Titanium Beats when Best Buy had a great deal on them-- awesome sound, and classic color! Can't stop wearing them!

    I would recommend this to a friend