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Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,437 reviews
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. No more needing to have a line of sight to my devices. I have forwarded through commercials from another room. I greatly recommend. I even set it up from my mobile phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its getting harder to get my remote to connect to my computer for some reason. This remote only needs the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to any smart home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the key features of a smart home is automation, and the Logitech Harmony Smart Control gives you the ability to automate so much of your daily life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need anything fancy. Just something to turn on the cable box located behind a cabinet door. This does the trick. Only issue is the buttons are somewhat small and located close together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brings harmony to the remote systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the next step in controlling your systems at not too big on a price. Takes some patience to set up and may require initial physical adjustments of the IR repeater but overall satisfaction with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised, and its great to use your smartphone if you lose or misplace remote around the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't seem to be able to switch input/source on my TV. Takes a while to set things up. Overall, good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pricey but gives you all kinds of features. You can control it over a network and it can control network devices. It has help functionality and works with everything I've ever tried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept and nice to use with phone when it is working. I got it when it was on sale so not really complaining

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, tough set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great once it is set up, but the set up took over an hour. Some might not have the patience for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, lots of potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have centralized my Audio Visual with Harmony. With the Android's Harmony app you may not need the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the old harmony remotes. The button layout could be improved and it needs a dedicated skip button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a advertised; great remote option but the schedule feature doesn't work?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Genious!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I lived without this before, I can control my entire entertainment system and my living room lights all in this one simple remote! Everyone needs one of these bad boys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote and hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering i was always searching for my remote as I wouldn't know where my son hid it. Not any more as I paired it with Alexa and can issue voice commands to do stuff. Love it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor substitute.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control was supposed to take the place of 4 others. It has not. Indeed, we did not discover it was functioning poorly until it had been in our possession at a rental for quite some time. Too bad. The shape and size are nice. But it is very difficult to program and functionality, as I said, is poor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    excellent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using remote in the dark is a challenge, using your iphone is not what I use as it takes to long, wish the remote had lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's does what it claims to do. Setup overall can be a little tricky. But it does what I need it to do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and integrate with Aleza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so I can use Alexa to control my TV, and it did not disappoint - easy to follow setup instructions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading specifications on IR functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home theater setup where my receiver, DVD, and DirecTV box are in a cabinet, and of course, my TV is mounted on the family room wall. I needed a remote that emitted a IR signal to turn on and off the TV, and a RF signal to control everything else. Well, the description on the website is very misleading. the RF signal is only converted to IR through the hub and micro blaster. the remote itself emits ONLY RF, NOT IR. So, it would not work for my configuration, and I had to take it back. Thanks to Best Buy for having a great return policy. 5 stars to them for that.

    No, I would not recommend this to a friend