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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,437 reviews
  • Rated 4 out of 5 stars

    Works for most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller accepted and controls TV and cable and works very well, but fails with older Bose surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I am a remote junkie. I have tried all kinds over the years. These latest hub remotes work great. I had a cheaper ones and they would easily get out of sync. This one works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa but was a huge pain to program. Took a while to get set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Logitech needs to better describe its capabilities. Works great with alexia.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading specifications on IR functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home theater setup where my receiver, DVD, and DirecTV box are in a cabinet, and of course, my TV is mounted on the family room wall. I needed a remote that emitted a IR signal to turn on and off the TV, and a RF signal to control everything else. Well, the description on the website is very misleading. the RF signal is only converted to IR through the hub and micro blaster. the remote itself emits ONLY RF, NOT IR. So, it would not work for my configuration, and I had to take it back. Thanks to Best Buy for having a great return policy. 5 stars to them for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set-up, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up however it does not always work properly and needs to be reset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best remote you can buy.. I am controlling over 7 devices with this single remote. AMAZING.. I just wish remote keys should have been little bigger..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is definitely room for improvement in the way it works with Alexa but it is pretty intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at controlling entertainment units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to control entertainment units, but have trouble working with other IR controlled home appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is better than the touch screen remote. It tales some getting used to but it's a good remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to return because of compatibility issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with everything I had except it wouldn't switch from controlling one thing to the other even though the tv had switched to the desired component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you have a home theater setup and allot of components!! It'll make turning everything on so much easier and switching to different hdmi's am just must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces all of the remotes on the end table. Great to automate normal viewing activities across all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High remote flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote system that allows me to use my IOS to control multiple devices. Good value with included basic remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great. It works on WiFi and it's fully programmable for all of my entertainment units, which are inside a cabinet. It even can have time delays set on particular settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has some great features are a little more than I needed for set up time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful little remote. I was able to quickly connect to my devices and smartphone. The ability to press one button and turn on all my devices is great. I now have 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote and hub. It's very responsive. I paired it with an echo dot so I can control my entertainment system with my voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    last one failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it quit working after about a year, its a good thing that I got the protection plan for it. All is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for home automation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for home automation, i use it to have google turn on my entertainment system and control inputs and whatnot

    I would recommend this to a friend