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Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,437 reviews
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I am a remote junkie. I have tried all kinds over the years. These latest hub remotes work great. I had a cheaper ones and they would easily get out of sync. This one works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's does what it claims to do. Setup overall can be a little tricky. But it does what I need it to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa but was a huge pain to program. Took a while to get set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set-up, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up however it does not always work properly and needs to be reset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 83 year old mother so she could work her own home entertainment center. It is simple enough for her after set up. Buttons are large and easy to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Logitech needs to better describe its capabilities. Works great with alexia.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at controlling entertainment units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to control entertainment units, but have trouble working with other IR controlled home appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High remote flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote system that allows me to use my IOS to control multiple devices. Good value with included basic remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is better than the touch screen remote. It tales some getting used to but it's a good remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is definitely room for improvement in the way it works with Alexa but it is pretty intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces all of the remotes on the end table. Great to automate normal viewing activities across all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best remote you can buy.. I am controlling over 7 devices with this single remote. AMAZING.. I just wish remote keys should have been little bigger..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great. It works on WiFi and it's fully programmable for all of my entertainment units, which are inside a cabinet. It even can have time delays set on particular settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you have a home theater setup and allot of components!! It'll make turning everything on so much easier and switching to different hdmi's am just must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    last one failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it quit working after about a year, its a good thing that I got the protection plan for it. All is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote and hub. It's very responsive. I paired it with an echo dot so I can control my entertainment system with my voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to return because of compatibility issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with everything I had except it wouldn't switch from controlling one thing to the other even though the tv had switched to the desired component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful little remote. I was able to quickly connect to my devices and smartphone. The ability to press one button and turn on all my devices is great. I now have 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this remote so much that we bought another one for the basement. It has some functionailty with Alexa and we are able to control several components with it through voice.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a piece of junk. I like to use my iPhone and the wife uses the remote and this has become a complete disaster. When switching to different uses, it causes the system to go bonkers and sets the TV to different sources and I have to dig out the other remotes to try and correct the situation. Now, I've checked to make sure all the sources were correct, even going so far as to print up a sheet with the specs that were set up in the product originally. It takes a long time for it to react to the iPhone commands and even using the remote in trying to switch to another input like a Xbox causes it to flip in and out of the DVD player. It is so frustrating but I keep on trying to make it work correctly. So if you set it to watch TV and nothing else, it will work most of the time. But trying to access the other items has been pure hell. Your best bet is to stay as far away from this as possible!

    No, I would not recommend this to a friend