Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,437 reviews
  • Rated 5 out of 5 stars

    Great universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup it takes awhile to get all the information in the program. But when its all entered in its a done deal. It also works good with alexa so its then handsfree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this remote so much that we bought another one for the basement. It has some functionailty with Alexa and we are able to control several components with it through voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for a smart hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for the purpose of controlling the tv with Alexa but it is complicated to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best remote control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it skips turning on and off one of of the devices but with the help button you fix it

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Horrible experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a piece of junk. I like to use my iPhone and the wife uses the remote and this has become a complete disaster. When switching to different uses, it causes the system to go bonkers and sets the TV to different sources and I have to dig out the other remotes to try and correct the situation. Now, I've checked to make sure all the sources were correct, even going so far as to print up a sheet with the specs that were set up in the product originally. It takes a long time for it to react to the iPhone commands and even using the remote in trying to switch to another input like a Xbox causes it to flip in and out of the DVD player. It is so frustrating but I keep on trying to make it work correctly. So if you set it to watch TV and nothing else, it will work most of the time. But trying to access the other items has been pure hell. Your best bet is to stay as far away from this as possible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add all my audio and video components to Alexa and this Harmony Hub makes it seamless, Its nice that the product actually does what it is supposed to do and easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing "Help" Button

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace a Logitech universal remote that had an LCD screen. Although we appreciate the simplicity of this remote, we are missing the "help" button on past remotes. Often, our devices do not turn off, switch inputs, turn off as they are programmed to do. There is no help button to let the remote know it did not function as programmed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaced my previous Logitech Harmony remote that my wife never learned to use. Once setup the controls of this remote are easy to use and similar to a TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Universal Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use these remotes for years. Easy setup. Nice app. Great button customization. Even better device compability. Great price point. The best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home Essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently fixed up my apartment with SMART appliances and this is a must have for my entertainment center. I've always loved Harmony products and this is no different.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    have had a few minor troubles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great once all the proper components are on and running, but getting to that point has been a bit of an issue. The unit is supposed to be set up to turn on all components for whatever you are watching, but sometimes it will turn only a portion of the units and then trying to get them back in sync is a challenge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second remote that I got for my TV. Only issue I had was at time the remote won't turn on my TV so I had to go into the actual app to fix the issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only for experts - expect problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed like a great product and for a work it worked wonderfully, we were able to easily find our devices and get things to work, but mysteriously suddenly stopped working, we had to go through the setup process again. this has happened twice in the first month of owning the device. But the convenience of the remote might be worth the trouble if you are looking for something like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great logitch remote. It can control things within cabinets and also can utilize a tablet or smartphone as a remote in addition to the basic one that comes with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited capabilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually research this type of product prior to purchase but took a salesman word for it. The quantity of emitters you can plug in limits the amount of areas that can be controlled. I have a wooden cabinet with wooden shelves, so I actually needed four hub/emitter locations. The system will only allow three hub/emitter locations. Next time I'll pay the extra $50.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to connect everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The remote isn't as cool as the other Logitech offerings, but I rarely use it. Connecting it to Google Home was easy and allows for control via voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product easy to setup and install very satisfied with my purchase would certainly recommend to others had everything i needed to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology enthusiast. Love the product. Much more responsive than my DirecTV remote and it's so much more convenient than having multiple remotes. Let's face it..we're always on our phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not perfect but works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is finally set up for voice commands through Amazon Echo, it works pretty well. Not perfect but can set up favorite changes to command by voice( through echo).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For use with Alexa.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but I have to use the Yonomi app because Alexa will not play well with multiple hubs.

    I would recommend this to a friend