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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,437 reviews
  • Rated 5 out of 5 stars

    Works great! Great mid-range remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great mid-range option for automation. Companion app adds almost all functionality missing from smaller remote. Fully programmable as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to interface with my Amazon Echo to control my tv, dvd, and stereo. It took some renaming of my devices in Echo but it now runs everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything in one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. im able to control everything with one remote and the best part there is an app for my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool device, but it's kind of hard to set up! Not a real friendly app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but instructions need to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup instructions lack detail and I had to call tech support to actually complete the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great way to weave smart products with IR devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app could be a little more intuitive and functional, but overall works great with entertainment set up and other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solves my multiple remote control problems. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device replaced an older "all in one" remote that had limitations. It was installed easily and works perfectly. No more pointing toward the devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is perfect but I wish I had gone for an upgraded remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not too smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to program tv, roku and dvd player, but not able to control the apps on tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun addition to the smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is time consuming programming just like all the reviews. But is a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can take some tinkering with placement of hub and IR blaster, but afterward it's so convenient. 6 remotes to 1. Like the feel of the remote in my hand too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has a great feel. Since the remote connects over RF, it can be pointed in any direction. The base has a good amount of IR spread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great with Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the older logitech remote. I want it to connect to my Echo so my kids can turn on the TV and change channel using voice commands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, but wish it had an IR added to the remote. I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This item brings harmony to the home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that is little known but great power and control if used fully. Link it to your Alexa device and you can control almost anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works sometimes which isn't a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony used to be the high-end remote to choose. Unfortunately they seem to have fallen from Grace as this remote control setup only works sometimes when used with Google home and it becomes more frustrating to use this rather than other remotes. Unfortunately I could not recommend this for other people.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Setup is a pain but works well otherwise.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reset router to get it to connect but now works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best of ideas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't impressed with the remote. Setup was easy and considering that I already had an earlier version of a Harmony remote, bringing the info over was painless. The problem however came with the fact that a lot of the features are only available via the mobile app which seems to be more of a companion app rather than another option to use. The fact that it doesn't have an LCD for adding feature buttons leaves it missing the ability to have those device functions that I'm used to using on the 600 & 700 series remotes. With this unit those features are only available via the phone app. Also found it somewhat clumsy using the app to change volume up or down. Overall I personally think the whole idea of a wi-fi remote is a good ideas seeing how it doesn't need to send a ir signal but the missing on remote functions are a huge fail. It makes it all to awkward and clumsy to use both the remote and the app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote to use with an Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Google Home and Google Assistant. Functions great as an universal remote and the companion app is simple to setup and use.

    I would recommend this to a friend