Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,437 reviews
  • Rated 4 out of 5 stars

    did not work on LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we evidently need a 'magic remote' thus we had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 2 of these. We have them integrated with Alexa and smartthings to complete our home automation system. Very simple and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa compatible?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I haven't yet been able to fully set it up with my Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Harmony 520. It was easy to setup and works better than the 520. The simplified controller is easy enough for my wife to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Works as described.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this product. I had some doubts, but after looking into reviews I said what’s the worst that could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this way back in 2013 and I still use it. I bought the upgraded remote a few years ago to go with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but IR only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is great that it works with just about everything but it is only IR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for any home theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-buy for anyone with a home theater. Makes it simple enough for the whole family to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device smartened up my use of entertainment. My keyhole family asks Alexa to turn everything on and off now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was little fuzzy but once you get thing set-up it is very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit involved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but installation is a bit involved and technical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Apple Tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Apple TV users, I control a Tv, an Apple TV and a soundbar at the same time with this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the system is configured, it works well. Configuration can be difficult

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartephone and Tablet works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the purchase. My Harmony website not as user friendly has it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Working with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say "Alexa Turn on TV", then my TV is on. I say "Alexa, Turn off TV", then the TV is off. It is really amazing. Great Harmony Control Hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase this year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a new remote and was about to go a much more expensive and whole home way. Glad I didn't. This is exactly what a remote should be. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Numbers too small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Markings on remote are all too small for user ,too close together.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to setup and works great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek look and feel of the controller. It probably does more than I ever need, but it's still great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding universal remote. The app is also great. Can be a little tricky to set up though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it but some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote but sometimes it won’t recognize the device..

    I would recommend this to a friend