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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,437 reviews
  • Rated 3 out of 5 stars

    OK product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work with my google home mini and Samsung TV. I had to returne and got google chromecast instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Setting up is difficult for a non-tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in another house with an ipad. It works great but was set up by a tech so I tried this myself. I have not got it to perform at 100% so I took a break and will try again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too cumbersome to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Logitech I have several of their 600 series remotes. I was excited to purchase this one since it was a smarter remote however I found that it is to complicated to set up. The included remote does not have a screen which is surprising due to how expensive is product is. however Logitech makes an even more expensive version with a screen I wasn't willing to Pony up the extra dollars for that. I think I'll stick with my 600 series remotes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect to my xfinity cable box. If it would, then i would have no issues. Unfortunately, i still have more than one remote due to this issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is not able to control multiple TVs at the same time. You have to connect the hub to whatever TV you want to control and that's all you get

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to setup than my previous Logitech remote. It uses a web based program to work. Wish it used the previous software setup instead of redoing the same thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well.. it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it seems so clunky as far as app interface compared to other products I own. Logitech makes solid gear though and I stand by their overall quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous model and really liked it. Bought new television and bought this replacement. Did not spend the extra money for one with a display. Wish I had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with my Alexa. Mixed success. Certainly a far cry from total voice control. You will definitely need to keep the handheld remote close by.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control everything with my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting up. Tried for two hours. Logitech web site not very helpful, and no phone number available on web site. Will contact store for help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Remote if it worked with all platforms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Roku, but disconnects from the Firestick everytime I use it, I have reinstalled it a number of times and still doesn't stay connected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No 5ghz wifi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, but it doesn't tell you that you need to downgrade your cell to using the 2.4ghz wifi in order to use your cell as a remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Little glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus is that you can use your phone. Unfortunately if you’ve had any other Logitech remotes it tries to make you use those profiles.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    rough around the edges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the thought of this, but not as polished as the other electronics Logitech produces. Isn't really plug and play. I wouldn't suggest this for the everyday consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to make it do what you want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use and program to meet your needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    K product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the remote is not work too easily. Hook up was fairly simple but More programming is needed to get all of your devices on there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased rthis to control television and yet to have it work correctly. I installed the unit and it worked, but it keeps losing settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with Alexa to control my entertainment center, however commands are often not understood and relayed correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Usually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually works but can sometimes lose sync with current functions and have to repeatedly push buttons to get it to catch back up.

    I would recommend this to a friend