Customer Ratings & Reviews
- Model:
- 915-000194
- |
- SKU:
- 8574049
Customer reviews
Rating 4.3 out of 5 stars with 3437 reviews
(3,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Did not work as expected
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive for the features It did not work as expected and had to be replaced by different model
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice features, but not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app/remote has nice features when it works. It tends to get out of synch with our cable box. Alexa voice control can be hit or miss.
No, I would not recommend this to a friendRated 1 out of 5 stars
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my old one that had a screen. I have Prism and I still have to use their remote for some items where with my old Harmony it did everything
No, I would not recommend this to a friendRated 3 out of 5 stars
Remote works okay but app is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app completely ruined the experience for me. Remote works great but setup is terrible and app is seriously in need or usability upgrade.
No, I would not recommend this to a friendRated 3 out of 5 stars
So So
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owed 3 harmony remotes and have not been pleased with any of them. Despite their supposed ability to control I have not been able to do it.
No, I would not recommend this to a friend- Pros mentioned:Remote control
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that you can control so much on one remote. Easy to program. I did not like that i had to use my phone for my fire tv. I thought everything would work with the remote. There is an app for the fire tv on my phone. The remote also does not light up. I had to return
No, I would not recommend this to a friend Rated 3 out of 5 stars
Does not work consistently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it will not switch to the appropriate connected device when turning on. Had to return due to this inconsistency.
No, I would not recommend this to a friendRated 3 out of 5 stars
not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never actually hooked it up. Once I read through the instructions and realized it completely relied on your WIFI I decided I didn't want to try it.
No, I would not recommend this to a friendRated 3 out of 5 stars
di8d not need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was part of getting the roku stick. my ignorance allowed me to buy it along with roku stick, but really didn't want this
No, I would not recommend this to a friendRated 3 out of 5 stars
Difficult to set up without help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up without technical help .. After use for a few months needs to be reset too often thereafter
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointing. Lacks customization of previous gen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While touted as a versitle control, it has a limited number of function buttons making it less than ideal tor controlling multiple video devices
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh. It's ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this but it did not work all the time. Sharp TV Play station 3 Bose audio Apple TV Verizon Fios I
No, I would not recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the remote. Didnt like the IPhone app. I rather use the Logitech touch screen remote.
No, I would not recommend this to a friendRated 3 out of 5 stars
Basic system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does cool things but i still think this manufacturer needs to put more input into it. They almost got it
I would recommend this to a friendRated 3 out of 5 stars
returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says it controls 8 devices, yet it would only set up with 6. I spent an hour with Harmony C/S and decided to return for a different model.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad but doesn't work too good with Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it does control most if my devices ( doesn't work too good with older A/V system). I do not like that it controls my Mac book!
I would recommend this to a friendRated 3 out of 5 stars
Great product, inaccurate salesman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the product itself seems to do pretty good it didn’t do with the salesprofessional promised that it would.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, but needs to have more options instead of everything having to be grouped together
No, I would not recommend this to a friendRated 3 out of 5 stars
Good concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my smart home system. Connected with Echo it works some time sometimes not so I returned the product
I would recommend this to a friendRated 3 out of 5 stars
It is just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looked really cool but it really did not work well. The sales person told me it could do more.
No, I would not recommend this to a friend