Customer Ratings & Reviews
- Model:
- 915-000194
- |
- SKU:
- 8574049
Customer reviews
Rating 4.3 out of 5 stars with 3437 reviews
(3,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not sure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to connect it to my Nvidia shield tv. I tried over and over and it would not connect via Bluetooth.
No, I would not recommend this to a friendRated 2 out of 5 stars
Reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is not up to very technical support Doesn't work well with similar devices (ie Samsung TVs) Not sophisticated enough.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not too great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product being so pricey. I bought the other one with smart remote
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could work better with Alexa. Works good but to control other items with the infrared adapters is a hassle
No, I would not recommend this to a friendRated 2 out of 5 stars
Not really what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a gift, but my smart TV already provided all the same features. Ended up returning the item.
No, I would not recommend this to a friendRated 2 out of 5 stars
Great concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be awesome if it worked correctly. It was turning on and off the wrong televisions
No, I would not recommend this to a friendRated 2 out of 5 stars
A complete waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work at all. I can't get any of my electronics to work on this.
No, I would not recommend this to a friendRated 2 out of 5 stars
useless remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the hub is great, however the remote is useless ended up just using my phone with the app
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so great for newbies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little more difficult to setup than originally expected. The IR range isn't that great.
I would recommend this to a friendRated 2 out of 5 stars
Not What I Was Looking For
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a remote controller that was RF not IR. The remote that comes with the product is IR only.
No, I would not recommend this to a friendRated 2 out of 5 stars
Needs an Input Button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this remote had an input button like the cheaper IR remotes, this would be a keeper.
No, I would not recommend this to a friendRated 2 out of 5 stars
So so....could be better for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but I would have preferred a display. It was a little difficult to set up.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item could not send a signal between walls which is what we needed it to do
No, I would not recommend this to a friendRated 2 out of 5 stars
Does not work well with other IR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it because it wouldn't work with my IR system for my living room
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the intent of controlling my AV system including my cable box which the BB employee told me it would work with. After repeated tries at programming it I gave up, returned it to the store and purchased the Alexa Fire TV Magicbox which I am totally happy with.
No, I would not recommend this to a friendRated 1 out of 5 stars
No support from manufacturer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote worked great but, when it come to programing a task, such as, turn on TV, turn on sound system, turn on BluRay... forget it!!! no support is offered other than a basic "the information is in here someplace....it's up to you to find it". No phone help is provided. I took it back the next day
No, I would not recommend this to a friendRated 1 out of 5 stars
Ended up returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so I could control my TV and devices through Alexa. After a week of working with Logitech support, the only thing they could get it to do was power on/off, volume and channel. Definitely not worth the price. I guess it doesn’t really work with a Samsung TV with SmartHub.
No, I would not recommend this to a friendRated 2 out of 5 stars
must have wifi to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good device but must have wifi to use properly on your phone.
I would recommend this to a friendRated 2 out of 5 stars
You need a smart phone for this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they would tell you in big black letters... I had to return the product.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work the way I wanted. I did not think it was worth it.
No, I would not recommend this to a friend