Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Piece went together pretty easily. There are a co

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece went together well. There was one spot where you needed three hands to get the job done, but all in all it was pretty easy. Once assembled, we found it fit the spot we had in mind quite well. Pleased with the look of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was frustrating at 1st, but realized it was because of me. Once I figured out how to fine tune the device, it works awesome. May even upgrade to companion remote to control hue lights and switches. It does turn on PS4 but only by going through the activities, edit start sequence, and adding steps. Now, after pushing a single button on Harmony remote or triggering with Echo with IFTTT, it automatically scrolls through my TVs home screen to my inputs and selects PS4 as if I was using the TV remote and manually pushing buttons to get to PS4 input. However, It still does not control Vudu.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Love this hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to upgrade from a handheld remote to a hub system, this basic set is a good place to start. Hubs benefit because they are stationery and placed for optimal direction, and always plugged in for strong power. Plus when you connect it to your wifi then more possibilities open up when you add it to IFTTT.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Backlight

    Rated 4 out of 5 stars

    Awesome Universal Remote solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with pretty much anything. Smart Phone companion app is great to have. You'll need it to set up/troubleshoot. Physical remote is nice but if it had a back light it would be better. Hard to see in dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simplicity at it's finest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote did take a little effort to set up; You either need a smart phone or a computer. I'd suggest the app for the phone as it makes set up a little less cumbersome. However, once you get the hang of the app, the functions of the remote (assigning inputs, grouping devices, ect...) is extremely effective! The remove works as expected as well! Grouping devices is fantastic as you only need to press one button to turn on all devices. The remove works flawlessly with my apple TV, Xbox One, Samsung Plasma, and vizio sound bar. No longer do I need to search for a remote or different controllers. I highly recommend this item, especially if you can get it on BestBuy's deal of the day!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this remote and hub! The remote itself feels great in the hand and is well balanced. It has a nicely textured back and the buttons are well laid out. The hub is great as it allows me to control my home theater using Alexa voice commands with Amazon Echo. Very convenient, even my wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Like this one without the touch screen display. Lower cost and just a great funcionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Control your whole entertainment center with just one remote. Easy setup if you can follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration, Setup

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. The fact that it works with my PS3 without having to buy anything additional is wonderful. Just make sure the hub is in the correct spot and you are good to go. Setup was very easy as well. The Alexa intergration works great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub and remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you really say, logitech remotes are simply the best. Paired with the harmony hub, and google home, it's really amazing. simply ask google to "Turn on the Tv." and it fires up, turns down my lifx lights (changes color on them too). All off of one command. Highly recommended. Also set it up so that it will fire up the xbox 360 for my son and change inputs, adjust lights ect.-- again, all from asking google home to "Turn on Xbox."

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Backlight

    Rated 4 out of 5 stars

    My 7th Harmony Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the remote is not backlit. Also a pain top find my phone to correct problems, but sure easy to do once I have. Love that the remote no longer needs to be pointed at the devices.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has made my life a lot easier. It is able to control my LG TV, Vizio Soundbar, and Xbox One X. It is also able to control my PS4 pro, but it can't turn that one on (because PS4 uses bluetooth, so not the fault of this unit). My one gripe is that the remote is only like 70% useful, because there are only a handful of buttons and you have to remember what buttons do what (not labelled). This doesn't matter to me as much because I bought it for the Alexa integration (which works really well). However, my girlfriend has a really hard time using the remote. If you absolutely need a good remote, go with the upgraded version that has the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love only having only one remote for everything, and the fact that I can link it to my Amazon Echo!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Smart Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Harmony Smart Control to control my stereo anywhere in the house and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote for 6 or less activities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony remotes are the gold standard when it comes to universal remotes, and the Harmony Smart Control does not disappoint. This remote remote will be great for some, but not for others . . . Pros: - slim, sleek design - everything you need to control up to 6 activities (we use ours with a TV, sound bar, BluRay player, AppleTV, and Roku Stick) - remote-to-hub configuration provides excellent range . . . and does not requite remote to be pointed at the device(s) being controlled Cons: - some might miss having a display on the remote (personally, this doesn't bother me in the least, since the remote does everything I need it to do) - people who have more devices/activities to control than this device facilitates will need a different Harmony remote If you want a slim remote that does a great job of controlling 6 activities (or less) and gives you the option to use their app to turn your tablets/smartphones into additional remotes . . . pick this up when it's on sale and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Works on any TV. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Logitech smart control. I have had the first one for 3 years and I have only had one problem with it not turning on one device. All the other times it has done a fantastic job. Programming the remotes are very simple and it works better than any other universal remote I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device to pair with my Amazon Echo and I have to say I am pretty impressed. Every once in a while it does not function as expected (may not turn on the tv) but all in all a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    One Remote to Rule Them All

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a universal remote that could simplify my setup while also being able to manipulate Alexa to turn on my smart tv. This does the trick. It is not the "easiest" set up and at times was a little tricky with the app/computer program. However, once you get the hang of it the process isn't too bad. Set up for the actual Hub was a breeze. It can connect virtually any device you will have. The Remote itself isn't fancy but I didn't need a remote with a touchscreen. I do however, wish the number buttons on the remote were a little bigger. If you are looking for a budget friendlier Harmony Hub/Universal Remote this will work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this remote from last 3 years. And I upgraded to Elite. So, my dad took this from me. He is really liking it, my mom is extremely comfortable using it, as she dont need to use multiple remotes anymore. Also, my mom-dad can control the devices (activity) by giving a command to Alexa and google. So, I purchased couple more for both of my sisters, this Christmas. But BestBuy ruined it. Was selling this remote as brand new and sent me open box. Also, all the customer service folks on phone or in store are behaving like they dont care. Told indirectly, if you want this, keep it or just return it. No compensation, no apology, no guilty, nothing. This is my last purchase with best buy now. One unhappy customer (I believe, they wont be bother with it). But as I praise other retailers, I wont be saying nothing good about BestBuy anymore.

    I would recommend this to a friend
Sponsored