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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,437 reviews
  • Rated 5 out of 5 stars

    A True Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have one already and bought two more, one as a gift and one for our downstairs. It works with the echo, a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough about this remote and hub. Once you get all your devices paired with it and set up activities, it will change your life. It also comes with a IR blaster, I installed it and stuck it in the basement so I can now control stuff in my basement with my phone too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little difficulty adding devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the remote has been a challenge adding the devices. I had problem assigning specific button on the remote for each device. I would not respond when i try to connect to a specific device. At this time i am still learning to add activities to the remote for each devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote totally fixed the problem I was having. My tv is on the wall above a fireplace with a soundbar above it and the cable box to the left near the floor. I was constantly aiming the remotes in different directions to do the functions. NOW I don't have to point at all and use one remote instead of 3. I highly recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this remote! I am able to control my devices near, far, and completely away from home utilizing the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Okay..but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with Echo Dot and works fairly well. I replaced one I had that had the touch screen which has started getting a mind of its own. Probably not as good as the high dollar units but serves my purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with my amazon fire tv as without the hub it will not work. Works good and control my fire tv with it, so now only need one remote. Wish it had voice like the one that comes with the fire TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires a tiny bit of tech savvy in order to set up, but should be doable for most people. Don't give up if you think it's difficult at first. Just dive into the app for a while and you'll figure it out. Well worth the money and time once it is set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works very well with controlling IR based tech and it plays nice with Alexa and Google home voice assistants.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, great universal remote but a few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well for controlling most buttons, such as power, volume, channel, etc... for typical devices (TV, blu-ray player, cable box). But, for certain functions on the cable box and streaming box, I end up having to switch between the included remote and the smart phone remote app. For example, only the smart phone remote app has a keyboard button to enter keyboard mode on the streaming box. Also, the remote will control only the devices that were part of the activity that was selected. But, if you switch to using a different device (say, from the cable box to blu-ray player) with the tv, I don't see how to switch the included remote to control the other device, unless you first turn off everything and then select the activity that uses the other device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hub based smart home theater remote to replace my old Harmony 650. Easy to set up and can use a smartphone or tablet to control it, which is a nice option since the included remote is not backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Awesome remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and it controls everything. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV voice control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Smart Control integrates nicely with the Amazon Echo. This device is great! It is easy and saves me a lot of time. I purchased Alexa to be able to do this and enjoy so much all she does. The Harmony Smart Control is so much better than manual for a busy home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working multi remote. A little tricky to set up at first but well worth it. They also have great customer service if you do need help.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user friendly, compatible with all home kits, useful!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name of this remote is perfect as i now have harmony on my table bc its not covered by remotes. The remote controls it all its awesome. The app is nice to for those times when you cant find remote and you dont want to look for it you can just use your phone. The device list that you are able to control is also impressive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More difficult than I thought to set up be none the less a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great device but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was hard as heck to set up on an older big screen TV using an Amazon Fire Stick. Also all the set up was deleted the one time we powered it down (had to move it). However once set up it kicks butt. Controls all the devices without a hitch, include the old school TV we no longer have the remote for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buggy at times, but when it works, it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software isn't the most intuitive, but after setting it up correctly, it works great. Also, doesn't quite work flawlessly when you have a lot of things connected to your TV. For the price though, it was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great with my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, not sure if it's the echo or Logitech but some commands only work 50% of the time but it's fantastic on the whole. I can have alexa turn on my TV, Xbox, Roku etc and it's on before i get to the TV room.

    I would recommend this to a friend
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