Customer Ratings & Reviews
- Model:
- 915-000194
- |
- SKU:
- 8574049
Customer reviews
Rating 4.3 out of 5 stars with 3437 reviews
(3,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works with Alexa!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to control your TV, Tivo, SONOS or lights in your house with Alexa. You need to get this. Easy to setup and works great with Alexa.
I would recommend this to a friend - Pros mentioned:Alexa integration
Rated 4 out of 5 stars
Its a great compliment to Alexa!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart hub works with Alexa voice commands. It is a great way to go hands free. I set it up my TV and sound bar!
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Works Like a Charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this remote to facilitate the move of my U-Verse and Apple TV to another room for a wall mounted TV. The remote and app both function flawlessly when switching between devices and keep my wall clean and clutter free.
I would recommend this to a friend Rated 4 out of 5 stars
Great idea but some flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Harmony 880 that I'd had for years that was on its last legs. Easily transferred setup from old to new device. Missing a few features that I'd like to have, especially a backlight for buttons. Hard to use in a dark room. The solution, of course, is to use the iPhone app that can communicate with the Smart Control. The app is definitely a work in progress. Some mysterious icons that take a bit of getting used to, but it does the job. Much better than the unlit remote. I'm mostly happy with it. The app has lots of customization features that I need to investigate. Overall I'm fairly pleased.
I would recommend this to a friend- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Easy to use Universal control remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced four remote controls with this device. I am using this to control my fire TV, Samsung sound bar, TV and optimum's cable box.
I would recommend this to a friend Rated 2 out of 5 stars
Bordering on Irrelevant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get that deep into it but from what I could tell, this remote did not do much more than any other remote control app that you can download on your phone...for free. It actually came with its own app that does just that. The remote itself actually seemed to be a redundancy of the app. The remote no longer uses the digital display and I don't believe it had functions you could program. The old harmony remotes did; you could set it to turn on and adjust specific equipment depending on what you were doing. The new one just doesn't seem to be worth it. I sent it back.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works well with Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to control multiple devices and works well with Alexa. Simple direct commands work best so be patient and you'll be happy with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Yes and... not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been wanting this for some time so when it went on sale I got it. When it works it's great but sometimes it gets messed up and will turn everything ON instead of OFF or visa versa. And I can't seem to use it to it's full potential. Either I'm not so smart or the instructions are not clear and I've found it difficult to understand. I'd give it a higher rating if someone could better explain how to use/ program it. I think it'd be GREAT!
I would recommend this to a friend - Pros mentioned:Alexa integration
Rated 3 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's is great at what it does do, it connects with the Alexa and I can control most of my tv thru the Alexa but I was under the assumption that I could completely control my DVR thru Alexa with it and I can't get to any of my recordings, it will turn off/on, Change channel, pause, play, sometimes fast forward or volume! It is a great product but just be sure it is compatible with your decided and does exactly what you want before you get it
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We dealt with 5 remotes for a year. No more Geek sq installed. Great job.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to setup and enables me to coordinate all my equipment turning on/off, with a single selection. The IR works great for not having to stand in front of the TV, I can be in the kitchen or anywhere. Highly Recommendable.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hub and remote works great. Occasionally I have to re- run the activities for them to work fine. But all in all a great product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best remote ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream. Set up the app for your phone and you don't need the remote. It's super intuitive and works great for us through 3 walls to our projector in a separate room! Perfection. So good the wife can use it, lol!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simplifying the Entertainment System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Harmony device and it has made switching activities seamless. I'm not sure about other people but a lot of my guests aren't tech savvy at all and this remote made explaining how to do what they wanted to do easy.
I would recommend this to a friend Rated 5 out of 5 stars
This Remote is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd recommend this product, and Best Buy had the best price
I would recommend this to a friend- Pros mentioned:Setup
Rated 3 out of 5 stars
Works well, but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old Harmony One, which I liked, but would not control the Comcast X1 box I just switched to. The Smart Control was easy to set up, and the online interface is quick and easy. Smart phone & iPad apps are ok, but are very basic visually. I use it to control: TV, Roku 3, the X1 box, Yamaha A/V receiver, and Sony Bluray player. Unfortunately, it will not control the Bluray. While some might say 4 out of 5 isn't bad, it doesn't quite cut it in this circumstance.
I would recommend this to a friend Rated 5 out of 5 stars
Works like clockwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now own 2 of these units and am planning on buying two more. The remote and app combo work great and is super easy to setup. I added Alexa voice control and now control my family room and home theater. It's nice having one button or a voice command get everything done and not having to pull out three remotes to make the tv, soundbar, and input source work together. It should be simple, and this makes it so. I can tell Alexa "Turn on listen to music" and play anything you can think of via bluetooth to my soundbar. I can say Alexa "Turn on apple tv" and it will all change up to apple tv, and the remote works with all of my peripherals. My junky setup upstairs feels archaic because we lost our tv remote and have to actually walk to the tv to change the input. How awful is that?!
I would recommend this to a friendRated 5 out of 5 stars
Works very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the price and the fact that it would work with iOS devices. It was not obvious which Logitech app worked with this device; it took aa few days to get it right. The small multifunction controller ended up being our primary controller since it is so handy and well programmed. Setting up options was easy after doing my homework to know my component model numbers. The Bluetooth connection with the IR control head means we never have to point at the components to control them since the IR is mounted behind us and high so it sees everything well. The app works but the supplied controller is sufficient for all but special selections on some components and selecting one of the 50 favorite channels.
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for entertainment...................................
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
A smart home must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the simplicity of this model, no touch screen, less buttons. With that in mind, it’s still very capable. You can set up sequences so 1 press can trigger your TV, soundbar, streaming device.
I would recommend this to a friend










