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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy! Makes things so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. I bought the 2nd to make everything much easier for my wife to operate everything. Can't say enough good about these. I also bought my son and son in law one. That should say enough about how much I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it set up to work with Alexa and it works great. All I have to do is tell Alexa to turn on the television and it’s done. The remote is pretty easy to use without a bunch of extra buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes operatinf mutiple units easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble with setup but after the setup was completed it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea for those that have everything. The technology is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech makes the best in universal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is perfect for what I needed in my bedroom, controls my Roku, cable box & TV & the app makes programing & customizing simple. Great price also, would buy again & for other rooms

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product that requires some tinkering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For he price you cannot find a better hub. It has a slight learning curve, but works wonderfully and the Smartthings tech support is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the final part to my home theater system. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd Harmony purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a Harmony smart control system. I loved the first one so much that I had to get another for our basement. It works with all my different systems - tv, apple tv, receiver, blu-ray, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy set-up and connects every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very easy to set up. There were reviews that said they had to reconnect it every time they used it. I have had no problems with it connecting. I bought it so my phone would control it, but am more pleased with the remote that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 older Harmony remotes, but they were nothing in comparison to the Hub. Everything works correctly and you're not constantly having to "fix" the turning your devices on/off and changing to the right input/source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to point the remote directly at your devic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to aim your infrared remote control "just so" before your TV or stereo recognizes a button press, this system is the solution. Place the transmitter in a good location and the supplied remote uses your home wifi network to recognize your button presses and then send them to your receiver. The Harmony Hub can also be activated by voice commands to Alexa and Google Assistant. The ideal situation for this product is to eliminate multiple remote controls when you have a TV and sound bar from different manufacturers. (Or attached stereo amp, etc.) I would not recommend this product to people who are uncomfortable with technology or are impatient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Spectacular all in one remote!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one in very room! I love it!! It makes Operating more than one component so easy with its macro-commands. Great product! Take your time installing as it can be tricky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paired with Alexa is just awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great alone, but even better with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who is blind. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, worth every penny :) I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but setup is a bit difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works quite well once it is set up. My initial setup was straightforward, however, I eventually could not log into the website to modify my remote's configuration. The app was also not able to communicate with the Logitech servers. The only solution I could find and that the rep suggested was to create a new account with a different email address. That seems to have solved the issue. Making the remote work with my devices correctly took some trial and error, but once I figured it out, everything worked in "Harmony". Setup difficulties aside, this product is very nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App great, Alexa skill nearly useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iOS app running on the iPad is great, if you're willing to use your iPad as a remote. The little baby remote included is fine as well, although the mixing of FF and Skip Forward / Rewind and Skip Backward is annoying and doesn't work anywhere near as well as you'd want. Voice integration with Alexa, though, is a complete joke. In theory, it works. In reality, it is so hokey (Alexa gets easily confused) and so slow ("Alexa, pause" takes f..o..r..e..v..e..r for example) that it's not worth the effort to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am not a tech Guru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item that does exactly as advertised. I usually have to call a friend when taking on new tech. but with the help of You Tube and the owners guide I had it working in no time. VERY NICE FUNCTIONAL ITEM.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to go from 4 remotes down to one, and setup was a breeze! Most of my devices were found automatically, some I just had to type in the model. Everything works perfectly, no issues here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how this worked with an IPhone but came with a separate remote.

    I would recommend this to a friend