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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great once you get it set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product once you get it properly set up with all your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very convenient to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether it's my iPad or my phone, my remote is always we me! We have had friends over and they asks about and then can't wait to get their own Harmony remote-love it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very good Smart control with many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart control has vest list of devices in DB. So, you can connect any device and it will automatically detect and connect without any issue. Very good product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple remote. Simple setup. After memorizing what keys do on long presses works great. Not being rechargeable, I don't know how long the battery will last on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good with Alexa. I am able to turn the tv in and off, switch inputs by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Great remote! works with Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend this if you are looking for an universal remote which can work with Alexa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works graet use it for a oudoor tv cable box indoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use it for a outdoor tv and the cable box is indoor I was told it would do "IR" as well need to take the time to see if that part will work I don't think it will just need that part to tv on but I can hit the button as well so the best buy people don't know everything so asking question doesn't always pays off because they tell you what you want to here to make the sale sometimes but still does what I want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with Alexa is a big plus. The graphics on the app are basic and it would be nice if they would do something about that. Should be able to handle more devices. I have been able to get everything working, Just need to figure out how to fine tune somethings like turning off my Benq projector. The off button needs to be hit twice and for some reason when I set this up by importing from my old remote that didn't take.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great smart home product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to integrate it with my Amazon Echo. Set up is easy. It was walks you through the process. I can now control my TV with my Amazon Echo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set when it went on sale as a second unit in the bedroom (First unit is in the living room). I like the remote well, the only thing I wish they would add is a feature to fix an activity if it did not start properly like the 650 units. Other than that I like it and I like how it interfaces with google home. I use voice command to start my TV startup and Nvidia shield startup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works but needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic programming straight forward but not powerful enough to do anything past the basics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price, considering the hub alone is morebexpensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great once you get everything programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great once you get everything programmed It's not the easiest universal remote to proram

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to control everything with one remote is amazing. It was kind of a pain to get 100% set up to my liking but now that it's all set up it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Happy with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It also works with Alexa so it is wonderful addition to my old entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home automation extention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hold in high regard devices that further the home 'operating system' of my house. Integral to this is voice automation through Alexa. My TV supports a great deal of CEC control, so remotes are not a problem like they were even 5 years ago. What is a problem is integrating into an environment of heterogenous devices. The harmony does this well and it's refreshing to have the ability to say "Alexa, turn off the TV' and have it do exactly what I need. The device has performed flawlessly and the included remote has worked well when I've needed it. All in all this is an amazing device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controls all the devices I need with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, i have a few devices connected to mt tv, it controls all of them with ease. Both RF and IR The only reason it does have 4 stars is because it can get confused if you use the sleep function on your tv. I have had a couple power failures since i have purchased it and the hub does need to be reconnected to the wifi each time manually. The setup does take time, but is straightforward and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features. easy setup. control multiple devices with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm fairly technically savvy so I figured this shouldnt be too hard to set up. WRONG. It kept disconnecting on me everytime I'd turn the tv off and the recorded button was somewhat delayed. Eventually my boyfriend got it to work but still not flawlessly. Ultimately I ended up selling the unit for a loss. For someone more familiar with these products it's probably good but for the layman, maybe find something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I have it connected to my alexa and does an awesome job of turning on my tv and control it via voice

    I would recommend this to a friend