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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,437 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an aging Harmony 650. I was able to import my devices and commands and everything works better than the original IR 650.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had realized it was not backlit. Hard to use in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First step in voice automating you TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! It is great for just being able to control my TV with my phone (via the app). The included remote gives you the convenience of an RF remote so no worrying about where to point it. Back to the automation... if you have this and an Amazon Echo/Google home you will be able to shout out commands like turn on TV, turn down volume, turn on NBC etc. One of my favorite things is when I lose the remote I can open the app and use it to control TV. I never actually use the remote control ever now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It can replace all your remotes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mainly due to the Fire TV and Roku 4 not being able to control my TV volume. I was surprised on well the app works compared to the desktop version on my other logitech remote. The only downside I notice is that the included remote is not back lit. It'll take a while to get use to where all the buttons are. I am using this with a Fire TV, Roku 4, and Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Control pairs well with Alexa and is so ease to use. Channel surfers will enjoy this whether or not they depend on Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very user friendly. dos what it's says. very good product. easy set up. no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game remote definitely does the job is simple to set up and eliminates all the clutter of the 6 remotes we once had on the end table!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to use a single remote for all of my devices, including amazon fire stick. Extremely convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze, but it does take a bit of patience. Once all the devices were added and activities configured, it worked perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent and non-intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO's: You can multiply the amount of remotes in your home because all smart phones and most tablets are converted into remote controls with the Harmony application. The remote supports thousands of devices, old and new. CON's: There does not seem to be a Logitech remote app (Harmony) for IPAD; only IPOD. Programming the hub could more intuitive. The remote could be more customizable In short a great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for this remote was very easy over my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Bought to use with echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with the amazon echo. It does a few things okay. Needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Harmony works as a great replacement remote for my Panasonic TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Nice attractive design Helps automate my movie room Cons: Difficult at first to set up Wife and kids are having a hard tire understanding how to use it Overall I enjoyed this remote because I'm a nerd that likes cutting edge electronics but family members that don't have the same passion for electronics like me, can struggle in tryouts to use said devise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to tie all my entertainment center together. I couldn't have asked for a simpler set up and use. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a theater room downstairs and we seperated it into 2 rooms. My theater equipment was behind the wall of the now new seconds room. Instead of moving all my equipment and receivers to back into the theater room. I was able to just use the hub. It saved a lot of hassle of drilling and running wire and replacing drywall. Now everything is hidden and the theater looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Harmony Smart Control. The remote is very responsive and being able to control everything with the phone or tablet is a huge plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote. I know its an entry level smart hub remote, but for the price we pay- it should have had a touch screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now include this in every surround job we do. It's getting easier each time for set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an improvement and upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Logitech remote for years. It was a lesser model and an older product which I was extremely satisfied with, but it finally failed! I also have purchased many products their products for my computer. I researched remotes on line found this model and was extremely lucky to find it on sale at Best Buy! It's great works with our iPhone, has it's own remote and I highly recomend that you purchase this product! I give it an A+!

    I would recommend this to a friend