Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for this remote was very easy over my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an improvement and upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Logitech remote for years. It was a lesser model and an older product which I was extremely satisfied with, but it finally failed! I also have purchased many products their products for my computer. I researched remotes on line found this model and was extremely lucky to find it on sale at Best Buy! It's great works with our iPhone, has it's own remote and I highly recomend that you purchase this product! I give it an A+!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent and non-intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO's: You can multiply the amount of remotes in your home because all smart phones and most tablets are converted into remote controls with the Harmony application. The remote supports thousands of devices, old and new. CON's: There does not seem to be a Logitech remote app (Harmony) for IPAD; only IPOD. Programming the hub could more intuitive. The remote could be more customizable In short a great product!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote. I know its an entry level smart hub remote, but for the price we pay- it should have had a touch screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Remote fits in hand great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Wish app was a little more customizable to suit my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    addon for Smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and work with Alexa to turn on and off multimedia consoles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote on smart phone needs some improvement. Remote needs to light up. Should have gone with the new all in one remote

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love the remote but not for Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works excellent but does not turn the Playstation 3 or 4 on and off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after a lot of set up work to get it to talk to everything and create activities. It lets you turn on groups of devices you create. For example "Alexa to on my tv" turns on my tv, cable box, stereo and everything goes to the right inputs. Some aren't quite as user friendly like netflix where it opens my smart tv menu but then I still need to use a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this working with my Amazon Echo and it's just great. I have automated much of my new house and this was just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great app

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now include this in every surround job we do. It's getting easier each time for set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use harmony remotes for years and this is a great deal for the price. Everything at the touch of a button

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this remote and hub works well with echo dot, Samaung Tv, Comcast, etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good remote for folks who dont want a remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 650 with this new harmony smart control device. The way to set it up via my phone and it even downloaded my devices and activities from my previous remote. The only downside is that sometimes i reboot it in order for the app to see it again. I have always used harmony remotes and will continue to use them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote for the family.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This systems comes with a remote that can do 100% of the main functions for an audio/video system. Any special functions can be done with your smart phone.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Love This

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Alexa commands work most times. I would like a better app, we dont use it much, but other than that, fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my home theater setup work perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony has made switching from TV to Xbox to Switch and back insanely easy. Alexa integration is the best part; I simply walk into my apartment and say "Alexa, turn on ESPN" and Harmony turns my TV on and changes the channel to ESPN. Ultimate laziness. The connectivity relies on how good your WiFi is, so sometimes it can be laggy, but this is very rare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Very Well After Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get set-up with my Windows Media Center PC's (I purchased two remotes), but once I was able to get them set-up they worked very well. Would give 5 stars if Logitech would ever make their set-up process more intuitive and user friendly. Just doesn't seem it should be as much of a challenge as it is. It's not "too" bad...just not as user friendly is it could be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to replace all my remote controls and now working with amazon eco

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Very good fast integration with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive features which work very well with Alexa. I can say "Alexa switch on ABC" and it does just that. Good product and very usefull.

    I would recommend this to a friend