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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good remote for folks who dont want a remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 650 with this new harmony smart control device. The way to set it up via my phone and it even downloaded my devices and activities from my previous remote. The only downside is that sometimes i reboot it in order for the app to see it again. I have always used harmony remotes and will continue to use them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to tie all my entertainment center together. I couldn't have asked for a simpler set up and use. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote for the family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This systems comes with a remote that can do 100% of the main functions for an audio/video system. Any special functions can be done with your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love the remote but not for Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works excellent but does not turn the Playstation 3 or 4 on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony Smart Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product.. Combines a universal controller with Smart voice control that can be controlled via google home mini. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to use a single remote for all of my devices, including amazon fire stick. Extremely convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    addon for Smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and work with Alexa to turn on and off multimedia consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for Smart Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome!! Works flawlessly with my Amazon Echo! Controls all of my components completely. I’m so glad I purchased this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the harmony hub with remote to control my tv and lights. Can be tricky to set up but once you did, it’s a breeze to use

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Remote fits in hand great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Wish app was a little more customizable to suit my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after a lot of set up work to get it to talk to everything and create activities. It lets you turn on groups of devices you create. For example "Alexa to on my tv" turns on my tv, cable box, stereo and everything goes to the right inputs. Some aren't quite as user friendly like netflix where it opens my smart tv menu but then I still need to use a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this remote and hub works well with echo dot, Samaung Tv, Comcast, etc

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this working with my Amazon Echo and it's just great. I have automated much of my new house and this was just icing on the cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Very Well After Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get set-up with my Windows Media Center PC's (I purchased two remotes), but once I was able to get them set-up they worked very well. Would give 5 stars if Logitech would ever make their set-up process more intuitive and user friendly. Just doesn't seem it should be as much of a challenge as it is. It's not "too" bad...just not as user friendly is it could be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of options, complicated to get going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extremely versatile remote, the only downside to it is the setup. The remote will perform the functions you program, but you can't switch between devices from it. The smartphone app is better, but the button setup isn't intuitive, and you can't adjust it. Perhaps a few updates down the road will make this far easier. Still, if you have a complicated setup or lose an expensive remote, this can work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a comparable hub to the Amazon echo. Now even if the kids have lost the remote I can just call out to have my tv turn on for me

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Very good fast integration with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive features which work very well with Alexa. I can say "Alexa switch on ABC" and it does just that. Good product and very usefull.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to replace all my remote controls and now working with amazon eco

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation at Its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Harmony Home Hub. With it, I can control my lights, TV, Apple TV, Blu-Ray player, and video game systems. Paired with my Amazon Echo Dot, I can do just about anything by voice command. The only drawback I've found thus far is that a lot of tinkering is required to get sequences of events working properly, like turning on the TV, the speaker system, and the cable box. However, once you figure that out, the work is well worth it. I would highly recommend this item for people interested in home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my home theater setup work perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony has made switching from TV to Xbox to Switch and back insanely easy. Alexa integration is the best part; I simply walk into my apartment and say "Alexa, turn on ESPN" and Harmony turns my TV on and changes the channel to ESPN. Ultimate laziness. The connectivity relies on how good your WiFi is, so sometimes it can be laggy, but this is very rare.

    I would recommend this to a friend
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