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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,437 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a comparable hub to the Amazon echo. Now even if the kids have lost the remote I can just call out to have my tv turn on for me

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great to have one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for having to use for multi electronics with one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation at Its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Harmony Home Hub. With it, I can control my lights, TV, Apple TV, Blu-Ray player, and video game systems. Paired with my Amazon Echo Dot, I can do just about anything by voice command. The only drawback I've found thus far is that a lot of tinkering is required to get sequences of events working properly, like turning on the TV, the speaker system, and the cable box. However, once you figure that out, the work is well worth it. I would highly recommend this item for people interested in home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit of effort to figure out how to get this to work with Google Home but once I did it it has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. Had one lost it, so got the same one again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of options, complicated to get going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extremely versatile remote, the only downside to it is the setup. The remote will perform the functions you program, but you can't switch between devices from it. The smartphone app is better, but the button setup isn't intuitive, and you can't adjust it. Perhaps a few updates down the road will make this far easier. Still, if you have a complicated setup or lose an expensive remote, this can work for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smartphone remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at an incredible price...but only good if you have a smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote, does what's advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote for my media room and wow I am very pleased! It's convenient and the functionality works well for my needs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing user experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would love this device and was looking forward hooking up with my Amazon Echo and controlling my television, receiver, AppleTV, etc. First of all, the Harmony is not very user friendly and the instructions are worse. I wanted to have my receiver and cable box turn on, change to a digital music channel and play out of my speakers. I could not get it to change to the right channel, despite following the steps and researching on the internet. When I finally did get it to work, it did not work consistently. I had similar problems when trying to get it to turn on the smart tv, cable box and sounder. The Harmony recognized all of these devices (which are all less than 2 years old) and would sometimes work, but would not work consistently. The final straw is when I finally did get a couple of activities programmed and they seemed to work consistently, I got a message to update the Harmony Hub's software. I did this and it entirely wiped the activities that were finally working. Hugely frustrating. I would NOT recommend this device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect all in one remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote to control my projector, lights, and sound system in my movie room. Works perfectly with the remote or amazon echo.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I only choice for a remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 6 remote logitech harmony controls, It is my only choice for remote controls. you can control on your cell or tablet. Amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works with Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with amazon Alexa. Turns on Directv, Samsung tv, and denon receiver with voice. Can also change channels

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I linked this with Amazon Alexa and it works flawlessly. No issues so far, makes automation and voice commands fun and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked with Best Buy employee, this was the easiest electronic device to set up, the smartphone interface is great highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to control all of my devices without having to point right at them. Paring this with alexa has been amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my husbands man cave. Worked perfectly to make the whole room a smart room and paired up easily with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day to simplify my life and remotes. Works with Amazon Echo great. Love the app to quickly jump to new programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote / hub combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I love about this product is that it does not rely heavily on IR signal to enable remote functions on your devices. The only con I find in this is learning the activity commands from your remote. There are only 3 main activity buttons on the remote so I could see this being an issue for people looking for more of a seamless experience (older people not well acclimated with tech). Worth the price if you can work it properly. Great build quality from Logitech as always.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is variable with the selection of the type of sound you desire. There is none of the choices that is 5.0

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this setup I bought it for the Harmony Hub. Now I use it with my Amazon Eco Dot. When I come home I just say " Alexa turn tv on"

    I would recommend this to a friend