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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,437 reviews
  • Rated 3 out of 5 stars

    Good Concept, Too Many Limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hub and remote hoping it would integrate well with my alexa-based devices and allow me to add all of my entertainment devices into my smart home. Unfortunately, I have found that it only gives extremely limited smart home control over most aforementioned devices. It only controls devices in the same room as the hub, unless you can get the IR blaster to run into another room, but the cord is super short, so good luck with that. Everything the remote does, you could accomplish much better with one of the lesser harmony universal remotes. It has basic On/Off and volume control over TVs, Receivers, Game Consoles, etc., but not much else. For anything else you have to get super creative with the command and activity system that you have to program into the hub. It may be possible to get more out of this device than I have managed, but it just takes too much setup and work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just updated our Harmony remote. Works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Logitech remotes. all 3 did what they say, all my gear is in a closet, not in the living room. I like having no wires, but if I want this remote to turn on the TV I would have to hard wire another booster that would be visible in living room. However, the little small remote that comes with this model is pretty handy, and NO BATTTERIES TO CHARGE.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great remote for automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the price, controls equipment with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote, controls all my devices. Works with alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It controls stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent thrown anything too crazy at it yet but seems to do what I need it to do so far. Im not to crazy about the activities stuff but maybe thats the only way to integrate 250 billion devices or whatever. Does ir does rf does wifi, gets the picture on the screen and sound in your ears. Don't put your old remotes too far away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the remote with our Roku TV and love it. One remote does everything we want and the kids find it easy, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what it comes to be able to do. I have found this not always to be the case with universal remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have an old TV with no CEC support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been working on setting up voice recognition to turn all my TVs on and off, and got this unit (harmony hub) for the TV that does not have HDMI CEC support. Works as intended - I'm able to turn the TV/audio receiver ON and OFF via voice recognition on google home mini. No issues with Orbi mesh wifi. Also got FLIRC usb IR receiver (dongle) to use this unit for controlling the PC that's attached to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Perfect for Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls everything with a standard remote or smartphone, which is very easy to program. Better than previous versions. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from the Harmony 700 after seeing a review of someone saying that their wife really liked it cause they didn't have to keep it pointed at the tv the entire time to turn in on. They were right! It sends a signal to your wifi and then to the tv through the hub. My only complaint is it doesn't have a screen on it to run other device functions, but so far that hasn't been needed since everything turns on right the first time(ie...I haven't gotten an angry call from my wife saying she hates it yet!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dont think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best remote ever.. no fuss. just put in the device model or name and everything just works....a must buy !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great option for having just 1 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the harmony system is the easiest to set up. works great from the iphone. the only thing i wish is for is the system to have a ipad app

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple options to control your tv. Either use the remote than comes with it or download the app to your smart device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product - would recommend to friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a programmable remote. Set up was straightforward on my PC. Learned that I needed the extension "blaster" that comes with the unit in order to make some components respond in my stereo cabinet. Key is for the extension blaster to be in "front" of components its controlling - if even by a few inches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Hard to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get used to, but once you spend enough time with it, it's a pretty good product. I find myself using the remote more often than the app. It is nice when you leave the room you can still turn it off, but otherwise the remote it comes with is sufficient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Perfect for all tv control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect with my smart devices and my tv so I can control everything on one remote or just from my phone! Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote, set up is easy. Switching between inputs works great and I never had to go find another remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well and integrated well with Alexa. The voice control is working as described. My wife likes it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first universal remote that does all it claims to do.

    I would recommend this to a friend
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